Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
365 Heating And Air Conditioning logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%86+30.1Reliability 15%92+13.8Craft & service 20%46+9.2Value 10%83+8.3Momentum 8%83+6.6Track record 7%34+2.4Accountability 5%34+1.7Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

365 Heating And Air Conditioning

Dallas, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 314 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.365 Heating And Air Conditioning is better than 86% of HVAC contractors.A
86
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).365 Heating And Air Conditioning is better than 92% of HVAC contractors.A
92
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.365 Heating And Air Conditioning is better than 46% of HVAC contractors.C
46
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.365 Heating And Air Conditioning is better than 83% of HVAC contractors.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.365 Heating And Air Conditioning is better than 83% of HVAC contractors.A
83
Track recordTrack record · 7% of the scoreReview volume and years with reviews.365 Heating And Air Conditioning is better than 34% of HVAC contractors.D
34
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.365 Heating And Air Conditioning is better than 34% of HVAC contractors.D
34

Reviews for your job

Customers hired 365 Heating And Air Conditioning for 8 kinds of job.

365 Heating And Air Conditioning for repair HVAC

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#35 / 51

All 4 Google reviews tagged “Repair HVAC”

Amer7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Victor is an customer oriented professional, he takes his time to explain the problem after he finishes with hvac diagnoses. He always gives customers several different options to resolve a problem. I use Victor's services on multiple occasions (my own house and rental homes) and was always able to complete the job…

A/C system repairHVAC duct & vent repairInstall thermostat+ Responsiveness+ Punctuality+ Quality
AdrianaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Victor at 365 Heating and Air Conditioning is great. We had a service call on a weekend for our AC not cooling and he was able to diagnose our issue and give us our best options for repair since it was the weekend. He was friendly, informative, honest, and prompt. He arrived back on Monday as promised to fix our…

HVAC system repairHVAC system maintenanceHVAC duct & vent repair+ Responsiveness+ Punctuality+ Quality
danielLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Install ACRepair HVAC+ Punctuality+ Quality+ Value
brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Heating system maintenanceHeating system repairRepair HVAC+ Punctuality+ Professionalism

Price

$283-12% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 44%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system repair22$192–$955
HVAC system maintenance19$37–$292
A/C system repair16$209–$880
A/C system maintenance9$54–$441
HVAC duct & vent repair6$344–$1.9k
Install AC5$1.5k–$3.2k
Install thermostat4—
Repair HVAC4$236–$840

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