Google reviewers rate 3D Physical Therapy 4.9 out of 5 stars based on 282 reviews, frequently praising the clinic's knowledgeable staff, welcoming atmosphere, and effective treatment plans for various injuries. Positive feedback highlights the team's attentiveness to patient limitations and their ability to explain exercises clearly. However, several low-star reviews cite administrative issues, specifically regarding confusing billing processes and unexpected insurance denials that contradicted prior verbal confirmations.
Google rating: 4.9 out of 5 from 282 reviews (99% five-star).
Reviews on this page: 282 Google reviews (219 with written comments, 4 with photos).
Owner responses: the business replied to 3% of reviews.
Phrases our text analysis found in 219 written reviews
97%praise
Praise25697%
Complaints93%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude11744%
Would recommend6223%
Quality & results4015%
Communication208%
Speed & response135%
Honesty & trust104%
Price & value31%
What customers talk about
We read 219 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The practitioners are caring and compassionate and most of all they listen so that they can get to the root of the problem and address it properly.”
“I highly recommend 3D PT for all of your physical therapy needs!”
“I would recommend 3D to everyone.”
“3D-Physical Therapy in Dallas delivered an excellent experience with my physical therapy journey.”
“At various times, over the past couple of years, I was dealing with sciatica, ruptured disc, and most recently a terrible hamstring strain.”
“Brandt and Casey are very knowledgeable, great communicators, with excellent clinical skills.”
“not to mention the quick results from the given exercises.”
“…erience was 5-star from making and changing my appointment time, the "up front" team (Chaice and Austin), my PT (Trung), the app and overall communica…”
“I was having a great deal of pain, particularly at night, as well as limited ability to perform daily activities.”
People customers mention
Casey12 reviews
Brandt12 reviews
Lawn11 reviews
Gros9 reviews
Eric9 reviews
Ciera8 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I chose 3D PT because of the great reviews and the close proximity to my home. However, I stayed, because of the awesome team of professionals who truly cared about fully restoring function and relieving my knee pain. Everyone was always so welcoming, polite and kind. Brandt and Casey are very knowledgeable, great communicators, with excellent clinical skills. My knee feels GREAT. I highly recommend 3D PT for all of your physical therapy needs!
R
Roger Tremblay4 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Over the years I have had several rounds of physical therapy and my recent experience with 3D was by far the best. Brandt Gros was the trainer I worked with and he was excellent. He took the time to understand my problems and physical limitations and was totally focused on my improvement. I would recommend him without reservation.
M
M Z7 reviewsiTotal number of Google reviews M has written across all businesses on Google Maps, not just this one.
Brandt, Jon Michael and Casey deserve my appreciation for helping me walk again. I’m doing pretty well and I owe it all to the three of you. You’re a wonderful team and the whole Practice is amazing. It was an enjoyable experience while working on myself.
J
Jay WestLocal Guide · 17 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
3D PT consists of dedicated professionals, who really care about improving your situation, whatever it is that needs work. Colette Wall in particular, is a miracle worker and has been a Godsend to me!
S
Sarah Cauble4 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
This is my third injury I’ve treated with 3DPT and there is a reason I keep coming back. The practitioners are caring and compassionate and most of all they listen so that they can get to the root of the problem and address it properly. I look forward to my physical therapy sessions because I know I’m going to leave feeling better than when I went in. It’s hard work but they make it fun. Highly recommend!
R
Roger K Burks7 reviewsiTotal number of Google reviews Roger has written across all businesses on Google Maps, not just this one.
Overall, the experience at 3DPT was amazing, with an amazing focus of care and energy demonstrated to the patients. Blair was my primary therapist and she is highly skilled in her trade; additionally, I enjoyed working with John Michael, Brent, and Trung, as well as all the techs within the office.
G
Gerard Huber9 reviewsiTotal number of Google reviews Gerard has written across all businesses on Google Maps, not just this one.
Super positive atmosphere of encouragement and support. Extremely attentive to physical limitations and sensitivity. I’ve been to several physical therapy clinics and none can compare to 3DPT.
D
David Duncan2 reviewsiTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
