Asbestos testing service · Carlsbad, CA · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%96+66.5Reliability 31%96+29.5Experts Score= 96Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 34 hazardous material removaliPosition by Experts Score among all companies we track in this category. · better than 61%
5.0★★★★★38 Google reviews · 2 photos
97%five-star reviews
4.92★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate 3West Environmental, Inc. five out of five stars based on thirty-eight reviews, with the owner responding to seventy-nine percent of them. Customers frequently cite prompt scheduling, clear communication, and detailed, easy-to-understand reports for mold, asbestos, and air quality testing. The service is described as professional and thorough, often accommodating urgent requests. The primary criticism noted in the reviews is that the testing costs are considered pricey, with one suggestion that more background information would help consumers decide if the service is necessary.
Google rating: 5.0 out of 5 from 38 reviews (97% five-star).
Reviews on this page: 38 Google reviews (30 with written comments).
Owner responses: the business replied to 79% of reviews.
Most recent review: August 10, 2026.
Service: Hazardous Material Removal Service serving Carlsbad, California.
Data from Google, last updated October 29, 2026.
Score profile vs other hazardous material removal
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
3West Environmental, Inc.Hazardous Material Removal median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.3West Environmental, Inc.: 96/100 on this factor. Category median: 95.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.3West Environmental, Inc.: 96/100 on this factor. Category median: 94.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 99.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.3West Environmental, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 68.–
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Bar = this company · dark tick = category median.
Star ratings
38 Google reviews we collected
5.0of 5
5 stars3797%
4 stars13%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
99%praise
Praise6899%
Complaints11%
Topic share
How often each topic comes up in the written reviews
6topics
Staff & attitude1928%
Speed & response1623%
Would recommend1420%
Quality & results1014%
Communication710%
Price & value34%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I've used them a couple times now and they are professional and very thorough!”
“Tim at 3West Environmental was prompt, courteous and did a complete and thorough mold inspection for me.”
“I would definitely use them again and highly recommend them.”
“Very thoughtful and thorough approach, and they helped me interpret results and make decisions about next steps.”
“You never want to have testing done, but 3West communicated clearly, performed per the schedule they agreed to, and produced clear reports.”
“Their pricing is perfect and is up to par with their service.”
People customers mention
Tim5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
LLyndellLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I've used them a couple times now and they are professional and very thorough! I have utilized them for buying property to ensure air quality, mold, toxic chemicals, etc. The reports are very helpful and assuring. HIGHLY recommend!
JJanet6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Tim at 3West Environmental was prompt, courteous and did a complete and thorough mold inspection for me. I highly recommend him!
DDon9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
You never want to have testing done, but 3West communicated clearly, performed per the schedule they agreed to, and produced clear reports. Overall very satisfied.
MMichaelLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★
The testing is quite pricey in my view. I know if it would have turned out positive I would have been happy that I got it. But I think some background information to help decide if it's something that you should be getting mightt be a good consumer service.
EE3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Responsive, same & nxt for inspection appointments, same and nxt day results
Very Professional and Competent.
BBillLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Great experience. Everyone there that I dealt with were especially friendly, efficient and professional. The particular building where they completed the tests, surface and air, was a bit challenging. They handled it extremely well, getting us the needed results quickly. This whole process was rather unfamiliar to…
I've used them a couple times now and they are professional and very thorough! I have utilized them for buying property to ensure air quality, mold, toxic chemicals, etc. The reports are very helpful and assuring. HIGHLY recommend!
Response from the owner · 2 months ago
Thank you Lyndell!
J
Janet Rhode6 reviewsiTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
You never want to have testing done, but 3West communicated clearly, performed per the schedule they agreed to, and produced clear reports. Overall very satisfied.
Response from the owner · 3 months ago
Thank you Don!
M
Michael RothLocal Guide · 15 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
The testing is quite pricey in my view. I know if it would have turned out positive I would have been happy that I got it. But I think some background information to help decide if it's something that you should be getting mightt be a good consumer service.
Response from the owner · 3 months ago
Hi Michael, that's great feedback, thank you for this information.
We'll look at better ways of incorporating the regulations to show it's a requirement for the local air district, Cal/OSHA and for disposal.
Here is something for SCAQMD showing that an asbestos survey is required. Please see section 3.1.1:
https://www.aqmd.gov/docs/default-source/compliance/Asbestos-Demolition-/1403-frequently-asked-questions.pdf
Also, we're glad it wasn't positive... that actually saves money in the long run - and ensures health & safety.
Please let us know if you need anything else.
Thanks!
Tim
E
E B3 reviewsiTotal number of Google reviews E has written across all businesses on Google Maps, not just this one.
Great experience. Everyone there that I dealt with were especially friendly, efficient and professional. The particular building where they completed the tests, surface and air, was a bit challenging. They handled it extremely well, getting us the needed results quickly. This whole process was rather unfamiliar to us and they communicated with us every step of the way making it a simple, straightforward process. I would definitely use them again and highly recommend them.