Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate 4 Seasons Air Conditioning and Heating 4.8 out of 5 based on 1124 reviews, with the owner responding to 98% of feedback. Positive comments frequently highlight punctuality, clear communication, and knowledgeable technicians who explain repairs and maintenance options thoroughly. However, lower-rated reviews cite misdiagnoses, high repair costs, and unresolved issues following new equipment installations or service calls.
Data from Google, last updated November 3, 2026.
1,124 Google reviews we collected
Phrases our text analysis found in 1,034 written reviews
How often each topic comes up in the written reviews
We read 1,034 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Felix identified and corrected an issue and was professional and personable.”
“I’m not one to get easily aggravated, but this Florida heat is disrespectful.”
“Braxton did a great job on my maintenance and I em extremely happy with his work”
“The review is to report your business employs incompetent technicians that could result in a lot of over payment for services not required.”
“Ketondra was fabulous, on time, professional and was very informative!”
“Outside of the sales guy Dan, service is terrible and the responsiveness is slow to nonexistent.”
“ketondra - She was very knowledgeable and explained what needed to be done clearly.”
“The way we are now being ignored, it feels like they might have inadvertently caused the issue with our heat when they fixed the AC.”
“I highly recommend 4 Season, and especially the technician who did the job.”
“Unfortunately, after discovering several serious issues, I can no longer recommend them.”
“Update: Braxton is amazing he's very honest and professional he's come to my house several times now.”
“Either your trying to wiggle out of this, your not even aware of what happen at the time or you just dishonest.”
“He offered me a great deal for a maintenance plan that ended up saving me more money than the work I needed done on my AC repair!”
“Which is very expensive.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 1,124 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Felix identified and corrected an issue and was professional and personable.
Thank you, Jessica, for your kind words! We're glad to hear that Felix was able to assist you effectively and made a positive impression. Your feedback means a lot to us!
Ketondra was excellent. She was very kind and explained every well. She knew her stuff and was very patient with me. Thank you Ketondra, I'm so glad you came.
Patience goes a long way, especially when there's a lot to explain, and it sounds like Ketondra gave you exactly the time and attention you needed, Mary. Knowing her patience and knowledge left you feeling glad she came out is the best kind of feedback we could ask for. We'll make sure she sees this. Reach out anytime you need us again.
ketondra - She was very knowledgeable and explained what needed to be done clearly. An exellent technician.
Clear explanations make all the difference when it comes to trusting the work being done, Harold, and it sounds like Ketondra delivered exactly that. We'll pass your kind words along to her, she'll appreciate knowing it landed well. Don't hesitate to call on us again whenever your system needs attention.
Ketondra was amazing, I lover and and everything she did for us. Thank you so much!
We're glad you found our service thorough and insightful. Your positive feedback is appreciated!
Felix was great and took care of my system for me.
Thank you, Malcolm! We're glad to hear Felix provided excellent care for your system. Your satisfaction means a lot to us!
Ketondra was wonderful on our service call today. She was professional and friendly. She answered our questions and explained everything clearly without the excessive technobabble. Thank you Ketondra and I hope you will always be our tech going forward!
Thank you, Roberto! We're glad to hear you had a great experience with Ketondra. Her professionalism and clear communication make a real difference. We appreciate your feedback and look forward to assisting you again!
Ketondra performed another maintenance today and she was fantastic! Ketondra explained everything really good. I’m very happy with her service and how she took her time to explain everything that’s going on with my air conditioner.
Thank you, Alba! We appreciate your kind words about Rob's professionalism and thoroughness in explaining the repair process. Your recommendation means a lot to us!
Ketondra is knowledgeable and efficient!
Thank you, Sue! We're glad to hear that Angelo and Rodney provided you with great explanations of your options. Your satisfaction means a lot to us!
Ketondra - she came out today and fixed a broken pipe and worked on it all day and kept a great attitude. She was very helpful and knowledgeable, she is now the only tech we will be using at 4seasons! Thank you Ketondra
Thank you, Sarah! We appreciate your kind words about Ketondra and are glad to hear she provided such excellent service. We're looking forward to seeing you again at 4seasons!
Ketondra was great! Very straight forward and gave excellent advise on how to maximize our service call and improve the performance of our Lenox main system and Mitsubishi mini split.
Thank you, Marlene! We're glad to hear that Ketondra provided you with straightforward advice to enhance your systems. Your feedback is greatly appreciated!
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts