Google reviewers rate the agency 4.9 out of 5 based on 142 reviews, with the owner responding to 99% of them. Customers frequently praise the staff for professional communication, prompt call-backs, and securing affordable policies for individual and business needs. Recurring themes include helpful guidance and efficient service handling. However, a small number of low-star reviews cite issues with missed phone calls, lack of follow-up, and administrative errors leading to appointment cancellations.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Great employees, great prices! Lots of insurance products to choose from.
Thank you, William! We’re so glad you had a great experience with our team and found competitive pricing. We’re proud to offer a variety of insurance options, and we appreciate you choosing 413 Insurance Services.
Brad is very helpfull and makes buy insurance easy and affordable.
Hi there! Thanks a bunch for the shoutout. We're thrilled to hear that Brad made your insurance buying experience easy and affordable. We'll make sure to pass along your kind words to him. If you need anything else or have any questions, feel free to reach out. Have a great day!
Been with these people for years with multiple polices, Great service!!
Thank you so much for the 5-star review and for trusting 413 Insurance Services with your insurance needs over the years! We truly appreciate your continued business and the opportunity to take care of your multiple policies. Providing great service to our longtime clients means a lot to our entire team. Thank you for being part of the 413 Insurance family!
Very helpful kind and compassionate people
Thank you for your kind words! We’re so glad our team could provide a helpful, compassionate experience. We truly appreciate the opportunity to assist with your insurance needs.
Excellent customer service!
Thank you for the wonderful feedback! We’re so glad you had an excellent experience with our team. Providing helpful, responsive service is important to us, and we truly appreciate your support.
Brad was very professional and courteous to work with.
Thank you for your kind words about Brad! We're delighted to hear that he was professional and courteous in your interaction. We strive to provide excellent service to all our customers. If there's anything else we can do for you, please let us know!
I appreciate 413 Insurance Services for answering all of my questions promptly and professionally.
Thank you Nat for the 5 star rating!
I have been using 413 Insurance for a few years now and have nothing but praise for the way they handle my business. They are available to talk with almost anytime I call and if not available right away they return your call promptly. They search for the best policies at the best price and pay attention to your needs. I highly recommend them to anyone needing insurance for any situation. They handle my home and well as auto insurance for me.
hank you for your kind words and for being a loyal customer of 413 Insurance for the past few years. We are delighted to hear that you are pleased with the services we provide and our commitment to finding the best policies at competitive prices. Our team takes great pride in being readily available and responsive to our clients' needs. Your recommendation means a lot to us. Please do not hesitate to reach out if you require any further assistance with your home or auto insurance. We look forward to continuing to serve you.
413 Insurance Services definitely did their homework, This allowed for Celebration Church to stretch our funds while providing insurance coverage for the church. I would highly recommend Brad Wiehe with 413! Blessings, Pastor Mike
Pastor Mike, thank you for the kind words and recommendation! I’ve truly enjoyed working with you and Celebration Church. It means a lot to know we were able to provide the coverage the church needs while helping you make the most of your insurance dollars. Thank you for trusting me and the team at 413 Insurance Services. Blessings! Brad Wiehe
Brad and his team have done an amazing job with our coverage. They had stayed on top of everything. They also keep in touch and have been very helpful in helping me out with everything. I highly recommend them to anyone who is looking for good quality insurance and services. Thank you Brad and to your team for everything. God bless
Thank you so much, Marcos, for your kind words and recommendation! We’re grateful for the opportunity to help with your insurance coverage and are glad our team’s communication and support have made a difference. We truly appreciate your trust in Brad and 413 Insurance Services. God bless!