425 Downtown Events & Catering logo

425 Downtown Events & Catering

Event venue · Springfield, MO · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%72+45.7Reliability 28%94+26.5Replies to reviews 8%8+0.7Experts Score= 73Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 78 videographersPosition by Experts Score among all companies we track in this category. · better than 9%
4.7 ★★★★★ 147 Google reviews · 24 photos
78%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review

425 Downtown Events & Catering at a glance

Reviewers of 425 Downtown Events & Catering frequently praise the venue's attractive atmosphere, high-quality food, and responsive staff who accommodate specific event needs. Customers often highlight the reasonable pricing for the space and services provided, noting that the team handles logistics and communication effectively. However, several lower-rated reviews criticize the high cost of the cash bar and mention difficulties with finding the location due to limited outside signage and parking issues.

  • Google rating: 4.7 out of 5 from 147 reviews (78% five-star).
  • Reviews on this page: 147 Google reviews (81 with written comments, 8 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: October 11, 2026.
  • Service: Videographer serving Springfield, Missouri.

Data from Google, last updated October 29, 2026.

Score profile vs other videographers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction72Reliability94Craft & service–Value–Momentum100Replies to reviews8Satisfaction: 72 (median 97)Reliability: 94 (median 96)Momentum: 100 (median 100)Replies to reviews: 8 (median 46)
This companyVideographers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.425 Downtown Events & Catering: 72/100 on this factor. Category median: 97.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.425 Downtown Events & Catering: 94/100 on this factor. Category median: 96.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.425 Downtown Events & Catering: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.425 Downtown Events & Catering: 8/100 on this factor. Category median: 46.F
8

Bar = this company · dark tick = category median.

Star ratings

147 Google reviews we collected

  • 5 stars11578%
  • 4 stars1913%
  • 3 stars117%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 81 written reviews

  • Praise5698%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3561%
  • Would recommend814%
  • Price & value59%
  • Speed & response35%
  • Communication35%
  • Quality & results24%
  • Honesty & trust12%

What customers talk about

We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “The food is AMAZING and the staff was so thoughtful cheery and kind.”
  • “If you need a smaller event space, I highly recommend.”
  • “…taff and wedding planner were all really great and the price was very reasonable and I appreciate that, it was nice to be able to enjoy my wedding in…”
  • “Rebekah & her team were a delight to work with, they answered our questions in a timely manner (usually within 1-2 hours) & trust me, I had A LOT of questions.”
  • “Rebekah was great with communication throughout the whole”
  • “We have used 425 downtown twice now for catering events and both times have exceeded our expectations.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

jojo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

425 Downtown Events & Catering went above & beyond to make our day exactly what we wanted. Rebekah & her team were a delight to work with, they answered our questions in a timely manner (usually within 1-2 hours) & trust me, I had A LOT of questions. The service, friendliness of the staff & the quality of the food…

JosephLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Nice venue! Went as a guest to a wedding. Well decorated, ran smoothly from my view.

BrandonLocal Guide · 515 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

This is an attractive venue with old town aesthetics. Our holiday event was beautifully decorated and wonderfully catered. The food was delicious and the cocktails were expertly created. Kudos to the staff for efficiency and flexibility. It made for a great evening with my coworkers. I definitely recommend this space and their services.

NoahLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do a good job, and food is always great. The service is awesome! Good job guys keep it up!

Jade12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We picked 425 to have our “elopement party” of about 120 people. The venue is BEAUTIFUL and ridiculously well priced for all the things they give you. The food is AMAZING and the staff was so thoughtful cheery and kind. They didn’t hesitate to help or rearrange things when I changed my mind. Rebekah was great with…

Denise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

425 Downtown catered our daughter's recent wedding reception. They were excellent! The food was delicious! We got so many positive comments from our guests about how tasty everything was. They also delivered to our venue which was over sixty miles away from their location. The food arrived hot and on time, early…

Photos

Customer reviews

4.7 ★★★★★ 147 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
D LeighLocal Guide · 15 reviewsTotal number of Google reviews D has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Needed a space for a wedding Rehearsal Dinner that could also accommodate the wedding REHEARSAL since the wedding venue couldn’t do it the night before the wedding (they could only do 3-4 days prior which wasn’t plausible). I booked the 425 venue & chose them to cater & provide a cash bar. The 425 space is very nice. Staff was great to work with. I deeply appreciated merely arriving and everything was set up & decorated to my liking. Not only a dining space but a “mock” ceremony spot with chairs, alter, microphone. I do not live in Springfield or even Missouri so all of the extra provisions were important. If you need a smaller event space, I highly recommend. Many of our guests expressed appreciation for the space. Locals in attendance expressed interest in recommending to others. One added event element that all of the guests loved was the “mirror/selfie machine”. It enabled so much laughter & silliness…and they sent all of the fun pictures to me afterward on Google Drive. I took the video & picture on the day I stopped to look at 425 in person (not during my use).

Keith WithersLocal Guide · 96 reviewsTotal number of Google reviews Keith has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They go above and beyond!! Always have!

jojo eggs3 reviewsTotal number of Google reviews jojo has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

425 Downtown Events & Catering went above & beyond to make our day exactly what we wanted. Rebekah & her team were a delight to work with, they answered our questions in a timely manner (usually within 1-2 hours) & trust me, I had A LOT of questions. The service, friendliness of the staff & the quality of the food were EXCELLENT!!! The venue was quaint & perfect for our wedding/reception of around 80 people. If you are looking for OUTSTANDING customer service, people who actually care about their product/service and making your event all that you want it to be, book with them! You won't be disappointed! I can't say enough about how amazing they were! My day was PERFECT & I would recommend them again and again!

Joseph KrissoffLocal Guide · 111 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice venue! Went as a guest to a wedding. Well decorated, ran smoothly from my view.

Brandon LauthernLocal Guide · 515 reviewsTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is an attractive venue with old town aesthetics. Our holiday event was beautifully decorated and wonderfully catered. The food was delicious and the cocktails were expertly created. Kudos to the staff for efficiency and flexibility. It made for a great evening with my coworkers. I definitely recommend this space and their services.

Noah VallanceLocal Guide · 19 reviewsTotal number of Google reviews Noah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They do a good job, and food is always great. The service is awesome! Good job guys keep it up!

Lyndsey Sanderson-RogersLocal Guide · 29 reviewsTotal number of Google reviews Lyndsey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cute space. Friendly staff. Adding microphone for podium would be helpful. ;)

Jade Sander12 reviewsTotal number of Google reviews Jade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We picked 425 to have our “elopement party” of about 120 people. The venue is BEAUTIFUL and ridiculously well priced for all the things they give you. The food is AMAZING and the staff was so thoughtful cheery and kind. They didn’t hesitate to help or rearrange things when I changed my mind. Rebekah was great with communication throughout the whole Process and leading up to the day of. They truly are all inclusive and you can’t do better than them! They also had a picture mirror that comes with the package that my guests were OBSESSED with. We are so happy we were able to do our party at 425 and would recommend a million times over!

Denise Barkdoll3 reviewsTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

425 Downtown catered our daughter's recent wedding reception. They were excellent! The food was delicious! We got so many positive comments from our guests about how tasty everything was. They also delivered to our venue which was over sixty miles away from their location. The food arrived hot and on time, early actually. In addition, their office manager Rebekah was great to work with, responding in a timely manner to all emails and being helpful with information in response to the many questions I had 🙂 Thank you for helping make our special day a success!!

VictoriaLocal Guide · 122 reviewsTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had my wedding here and the staff and wedding planner were all really great and the price was very reasonable and I appreciate that, it was nice to be able to enjoy my wedding in my hometown and not have to go outside of Springfield.

425 Downtown Events & Catering on Google Maps →

Business details