Pond contractor · Hales Corners, WI · reviewed since 2019
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%91+53.4Reliability 26%93+24.3Value 15%87+13.2Craft & service penalty93−0.7Experts Score= 90Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 11 pond maintenance servicesiPosition by Experts Score among all companies we track in this category. · better than 80%
4.9★★★★★30 Google reviews · 23 photos
93%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Reviewers highlight 4D Exteriorscapes' expertise in pond and water feature installation, citing strong communication, punctuality, and competitive pricing for projects ranging from new builds to repairs. While most clients praise the company's professional approach and attention to detail, lower-rated feedback indicates occasional issues with project completion and ongoing support. The business maintains a 4.9 rating from thirty reviews, with the owner responding to the majority of customer comments.
Google rating: 4.9 out of 5 from 30 reviews (93% five-star).
Reviews on this page: 30 Google reviews (27 with written comments, 5 with photos).
Owner responses: the business replied to 83% of reviews.
Most recent review: July 8, 2026.
Service: Pond Maintenance Service serving Hales Corners, Wisconsin.
Data from Google, last updated October 28, 2026.
Score profile vs other pond maintenance services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: value.
4D ExteriorscapesPond Maintenance Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.4D Exteriorscapes: 91/100 on this factor. Category median: 85.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.4D Exteriorscapes: 93/100 on this factor. Category median: 80.A
93
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.4D Exteriorscapes: 93/100 on this factor. Category median: 79.A
93
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.4D Exteriorscapes: 87/100 on this factor. Category median: 99.A
87
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.4D Exteriorscapes: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 78.–
–
Bar = this company · dark tick = category median.
Star ratings
30 Google reviews we collected
4.9of 5
5 stars2893%
4 stars13%
3 stars13%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
98%praise
Praise4198%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1126%
Would recommend1024%
Quality & results717%
Communication614%
Speed & response410%
Price & value25%
Honesty & trust25%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Working with the team at 4D Exteriorscapes in a professional capacity, I’ve been consistently impressed by their creative vision.”
“If you want a unique, high quality outdoor space, I highly recommend their expertise.”
“Their attention to detail and ability to transform a backyard into a peaceful retreat is unmatched.”
“Damian’s attention to detail, craftsmanship, and clear communication throughout the process made the project smooth from start to finish.”
“He has serviced it every season as well and is always priced reasonable and gets to it in a timely manner without needing much of anything from us while here.”
“When something isn't working right He checks on the best and reasonable way to repair it .”
“Reliable and communicative, definitely recommend him for your pond”
People customers mention
Damion9 reviews
Damian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
NNate3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Damion jumped through a lot of hoops to get exactly what my client was looking for. He really stuck with this project and delivered multiple concepts to make them happy. Once everything was finally approved, he got it scheduled and completed. Also, for the size of the project and the amount of time put into it, it…
PPremierTurfGreensLocal Guide · 3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Worked on an amazing fountain project with 4D and the design and quality were out of this world awesome!
MMarco5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Damion and the team at 4D transformed a swamp-like neglected pond into a beautiful water feature. Provided great advice throughout the process. Couldn't recommend more.
SStephanieLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Working with the team at 4D Exteriorscapes in a professional capacity, I’ve been consistently impressed by their creative vision. They don’t just do landscaping; they are true artists when it comes to water features and pond design. Their attention to detail and ability to transform a backyard into a peaceful…
KKyleLocal Guide · 55 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We had an excellent experience working with Damian and the team at 4D Exteriorscapes on an awesome pond project in Elm Grove, WI. Damian’s attention to detail, craftsmanship, and clear communication throughout the process made the project smooth from start to finish. The coordination on site was seamless, and the…
AAnthony1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
4D Exteriors is top-notch. The owner, Damion, is extremely knowledgeable when it comes to advanced water features and also understands existing systems to repair or add on to. Great company to work with!
Damion jumped through a lot of hoops to get exactly what my client was looking for. He really stuck with this project and delivered multiple concepts to make them happy. Once everything was finally approved, he got it scheduled and completed. Also, for the size of the project and the amount of time put into it, it was very well priced.
Thank you Damion and 4D!
Response from the owner · 3 months ago
We appreciate your patience with the process. I hope we can agree that the final product was worth the wait.
P
PremierTurfGreensLocal Guide · 3 reviewsiTotal number of Google reviews PremierTurfGreens has written across all businesses on Google Maps, not just this one.
Worked on an amazing fountain project with 4D and the design and quality were out of this world awesome!
Response from the owner · 3 months ago
Thank you very much for the kind words! Your entire team, from sales to install crew makes it easy to put together great projects for our mutual clients.
M
Marco Nasca5 reviewsiTotal number of Google reviews Marco has written across all businesses on Google Maps, not just this one.
Damion and the team at 4D transformed a swamp-like neglected pond into a beautiful water feature. Provided great advice throughout the process. Couldn't recommend more.
S
Stephanie BarberLocal Guide · 13 reviewsiTotal number of Google reviews Stephanie has written across all businesses on Google Maps, not just this one.
Working with the team at 4D Exteriorscapes in a professional capacity, I’ve been consistently impressed by their creative vision. They don’t just do landscaping; they are true artists when it comes to water features and pond design. Their attention to detail and ability to transform a backyard into a peaceful retreat is unmatched. If you want a unique, high quality outdoor space, I highly recommend their expertise.
K
Kyle StuckertLocal Guide · 55 reviewsiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
We had an excellent experience working with Damian and the team at 4D Exteriorscapes on an awesome pond project in Elm Grove, WI. Damian’s attention to detail, craftsmanship, and clear communication throughout the process made the project smooth from start to finish. The coordination on site was seamless, and the final result truly speaks to the quality of their work. We’re proud to have partnered with 4D Exteriorscapes and look forward to collaborating again on future projects.
Response from the owner · 9 months ago
Kyle,
Thank you for the generous review! We appreciated the opportunity to work with your company and look forward to many more projects together.
A
Anthony Scaffidi1 reviewiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
4D Exteriors is top-notch. The owner, Damion, is extremely knowledgeable when it comes to advanced water features and also understands existing systems to repair or add on to. Great company to work with!
J
Josh Morris1 reviewiTotal number of Google reviews Josh has written across all businesses on Google Maps, not just this one.
Dont do business with them they never do what they say. They cancelled me thank god because they said i asked too many times when they were coming. That is poor customer service. They only care about their big customers in rich neighborhoods.
Response from the owner · Edited a year ago
Richard, It is always a pleasure to get your pond system up and running in the spring. Your backyard is a little sanctuary in the city of Milwaukee. Thank you for sharing your experience with our company.
UPDATE REPLY (as client has updated their review): We do appreciate your past business with our company. We will strongly disagree with your statements listed above as we care about all of our clients and their water features. And while we value our clients, we also value the safety of our team. Being shot at while performing a pond cleaning has never been on our list of things we needed to be prepared for. While we will no longer be your choice for pond services, we do hope that you continue to enjoy the hobby and have found someone else that can better assist you.
J
Joshua Dahl2 reviewsiTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
