POOL & SPA SERVICES · ATLANTA, GA
5 Senses Head Spa Midtown logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%84+15.7Value 13%82+10.3Momentum 10%36+3.6Track record 9%30+2.6Accountability 6%84+5.3Experts Score= 80Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

5 Senses Head Spa Midtown

Better than 91% of pool & spa services · #2 of 22

5.0★248 Google reviewsGoogle star rating as shown on Google Maps.
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
0.4%1–2★ in 2 yrs (avg 2.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

5 Senses Head Spa Midtown for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Massage” · showing 20

★★★★★ Joseph · a day ago

Absolute heaven! I actually came from out of town to visit this spa, and it was my very first time here and my first head massage. Oh my—I have never experienced anything like that before. It was completely transcendent. The customer service here is absolutely superb from the moment you walk in. Their attention to…

Great priceSpa packagesMassage
★★★★★ Oscar · a day ago

5 senses definitely lives up to their name. From their attention to detail to the experience, they have gone above and beyond! The head massage was a sensorial adventure that kept me wanting more. 5 out of 5

Great priceMassage
★★★★★ Summer · a day ago

Lucie was amazing - very detail oriented for a super relaxing experience. We will be back!!

Reasonable priceSpa packagesFacialMassage
★★★★★ Holly · a week ago

Helen was absolutely fabulous! I had such a relaxing and rejuvenating head spa experience. She was so lovely and made the whole experience feel calming and luxurious. I left feeling refreshed and pampered. Highly recommend Helen to anyone looking for a little self-care and relaxation! 💆‍♀️✨

Reasonable priceSpa packagesSkin treatmentsMassage
★★★★★ Stephen · a week ago

First time at 5 Sense. What a wonderful experience! May was a-May-zing. Wonderful touch and very relaxing. Just what I needed for my birthday! Highly recommend!

Great priceMassage
★★★★★ robyn · a week ago

I wanted to reach out and express my sincere gratitude for the most wonderful experience I had at 5 Senses Head Spa. From the moment I walked in, the peaceful vibes set the tone, and Gabbie was so sweet and cheerful. Visually, the spa is delightful without being overstimulating—the design is sleek, warm, and…

Reasonable priceSpa packagesSkin treatmentsSpa parties
★★★★★ Kathy · a week ago

Anna is incredible!! I came in with a headache and it’s virtually gone! Anna knows all the right places to massage and I feel super relaxed. Highly recommend this spa!

Massage
★★★★★ Diane · 2 weeks ago

Amazing head spa experience ! 10/10 recommend!!

Skin treatmentsFacialMassage
★★★★★ Hannah · 3 weeks ago

Gabbi greeted us and immediately set the vibe. Phoenix was my provider and she was hands down a 10/10. Anna was extremely kind ensuring we had everything we needed. First time visiting and won’t be the last! Definitely recommend!

Spa packagesFacialMassage
★★★★★ Eva-Claire · 3 weeks ago

May was fantastic! We had a great first experience at 5 senses! We will definitely be back!

Reasonable priceFacialMassage
★★★★★ Anna · 3 weeks ago

Such a great experience overall! So relaxing, Annie did the service for me and she did an amazing job. Will be back again!

Spa packagesFacialMassage
★★★★★ Bethany · 4 weeks ago

The best experience I’ve ever had! A wonderful relaxing event with girlfriends to celebrate a birthday. Anna was the best, and we can’t wait to come back!

Spa packagesSkin treatmentsFacial
★★★★★ XIMENA · 4 weeks ago

Annie is amazing This was my first time she ase sure I was comfortable and gave me such an incredible experience. The entire staff was so welcoming and so sweet

FacialMassage
★★★★★ Lorri · a month ago

Phoenix was amazing. This was the most perfect experience. She was thorough with the massage while making sure everything was comfortable and relaxing. If you get a chance to visit 5 seasons book with Phoenix! You will have an amazing experience!

Great priceSpa packagesMassage
★★★★★ Sophie · a month ago

Phoenix did a wonderful job! Very relaxing and my hair looks great.

Massage
★★★★★ Marty · a month ago

I definitely received the most exhilarating head spa, massage, and facial i’ve ever experienced! Four Of us were in our group and we were handled with so much care and professionalism. There was definitely so much effort that went into pleasing us and making sure that we left with a positive spa experience. I will…

Reasonable priceSpa packagesFacialMassage
★★★★★ Alondra · a month ago

1,000/10! ⭐️⭐️⭐️⭐️⭐️ All the ladies were so incredibly nice, welcoming, and professional. The service was absolutely wonderful! They made me so happy because it was my mom’s birthday, and I gifted her this special experience. 💕 The entire staff went above and beyond to make her feel loved, celebrated, and truly…

Great priceSpa packagesMassage
★★★★★ Gabrielle · 2 months ago

Nikki was amazing! This was my first head spa experience, and she made me feel comfortable from the start. She was so respectful, kind, and attentive throughout the entire service. If you’re looking for someone who can really help you release tension and stress from your head and neck, I highly recommend Nikki. I…

Great priceSpa packagesMassage
★★★★★ Sam · 3 months ago

I had the best experience. I did a basic spa with the add-on of the hair halo and it was so worth it. I was warmly greeted by Gabrielle, who explained my options and got me all checked in. She walked me through the service packages, answered questions I didn't think to ask in telling me about the spa, and I was…

Great priceSpa packagesMassage
★★★★★ Stacy · 3 months ago

Gorgeous, calm facility. My clinician was Phoenix, and she was wonderful! She did so many different and relaxing types of massages on my head, neck, shoulders, and face. I got the 75 minute treatment which included a mini facial and mask, as well as the water halo. It felt like it was much longer than 75 minutes.…

Spa packagesFacialMassage

Show more massage reviews (17 more) →

vs category

Blue = 5, grey = pool & spa services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02026-Q2: 4.99★ (74 reviews)2026-Q3: 4.97★ (119 reviews)2026-Q4: 5.00★ (55 reviews)2026-Q22026-Q32026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 40%Reasonable 56%Overpriced 2%Not sure 3%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 44%98+42.9Reliability 19%84+15.7Value 13%82+10.3Momentum 10%36+3.6Track record 9%30+2.6Accountability 6%84+5.3Experts Score= 80Not enough data for craft & service; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
98
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
84
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
82
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
36
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
30
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
84

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0

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