Secret service

7 Smart Technologies
7 Smart Technologies at a glance
Google reviewers rate 7 Smart Technologies 4.8 out of 5 based on 48 reviews. Customers frequently praise the installation of Brinks security systems, highlighting the professionalism, thoroughness, and friendly demeanor of the technicians. Positive feedback also notes fair pricing, responsive communication, and effective post-installation support for both residential and commercial clients. However, some low-star reviews criticize the company for failing to return phone calls, particularly regarding account cancellations and technical app issues.
- Google rating: 4.8 out of 5 from 48 reviews (94% five-star).
- Reviews on this page: 48 Google reviews (40 with written comments).
- Owner responses: the business replied to 17% of reviews.
- Most recent review: June 22, 2025.
- Service: Security System Installer serving Conway, Arkansas.
Data from Google, last updated October 26, 2026.
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Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 40 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Fred was very personable, very bright and fun to be around.”
“Fred was incredible with my installation and explained everything very thoroughly!”
“They always exceed expectations and I can’t thank them enough, I wish I could rank them 10/10 stars.”
“He was quick, professional, knowledgeable, and very thorough.”
“Followed up after installation when I had questions”
“I am incredibly impressed with the response, the professionalism and the more than reasonable pricing.”
“I honestly had intended to get multiple quotes, but after having such a great meeting and ease of communication with this company and making one call…”
People customers mention
- Ryan 8 reviews
- Security 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Wish I can give them 0 stars. Up until now I was satisfied with this company they WILL NOT return phone calls. I currently have a business account with them and I am trying to cancel services b/c I moved and I need them to cancel my account and stop drafting the payment out of my account I have been calling for 2 months and I am yet to get a call back my next step is court I bet they will call back when they are served with some court papers.
Thank you for bringing this to our attention. We take customer satisfaction very seriously and are committed to providing the best service possible. After reviewing our records, we couldn’t find any account or interaction that matches your description. To assist you further, please contact us directly at 501-860-6767 or send an email to [email protected] so we can resolve this matter promptly. If there’s been a misunderstanding, we’d like to clarify and help in any way we can. We value your feedback and hope to address your concerns soon. Ryan
I had the BEST experience with the technician who installed my Brinks. Fred was very personable, very bright and fun to be around. He took his time in making sure everything worked correctly and provided me with important safety information. You can tell he is passionate about what he does! Overall, I have full confidence in his knowledge of security systems!
I spoke with Kody Price over the phone. His prices seemed fair. I agreed to get my old system up amd running after not working for a while. We had turned it off because it would do mystery alarm/signals. He worked on making my existing system and tried to make it work. He then advised me that the primary board had a bug. He demonstrated it multiple times, different ways. He then asked for permission to upgrade my system. I agreed and he brought me up to date with all new devices for a reasonable price. Lower than i expected and paid at the time of original install. Thanks Mr. Price.
Fred was incredible with my installation and explained everything very thoroughly! I highly recommend him, his service was amazing.
Fred was awesome. He totally professional, competent and personable. It was a joy to have him here installing my new Brinks security system.
No longer reputable, in my opinion. I've had issues and NEVER EVER get called back. Lately, I've had bugs with the app they provided. I've called MANY MANY times for assistance and have yet to be called back, although I'm assured each time Ryan will call back...big FAT LIE!!!
I just want to acknowledge what a good job Fred did in upgrading our security system. He was quick, professional, knowledgeable, and very thorough. At the same time, he was warm, friendly, and personable. It was a good experience all the way around. Thanks, Fred.
Great service. Followed up after installation when I had questions
We recently decided to go with these guys for a system for our office and warehouse space. In my first call I was greeted by humans and got a meeting rather quickly with the owner, Ryan to discuss our needs. He was very thorough in all information provided I and didn't feel pressured. The team who did the installation was very friendly and knowledgable and communicated very well every step along the way. After we had a successful installation, Ryan came by again to make sure everything was working well and we all understood how the system worked. I honestly had intended to get multiple quotes, but after having such a great meeting and ease of communication with this company and making one call to ADT where I couldn't get a human on the phone I decided to spare myself and go with the company I could get a hold of and hold accountable, rather than just another number in a system. I am very glad I did as the system is awesome (such a great business investment!), I'm supporting another local business , and I actually feel secure that I can call for help whenever needed. Thank you so much guys!!
- Positive: Responsiveness, Quality, Professionalism, Value
Thank you for the review Jessica! You guys have been great to work with! Natural State Horticare is in great hands.
Business details
- Address: 5606 John F Kennedy Blvd #3, North Little Rock, AR 72116
- Phone: (501) 860-6767
- Website: 7smart.tech
- Service area: Conway, AR