HOUSE CLEANING SERVICES · MEMPHIS, TN
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%77+15.4Value 10%93+9.3Momentum 8%79+6.3Track record 7%59+4.1Accountability 5%20+1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%77+15.4Value 10%93+9.3Momentum 8%79+6.3Track record 7%59+4.1Accountability 5%20+1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE901 Cleaning Solutions
Better than 84% of house cleaning services · #8 of 50
4.9★224 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yrs (avg 2.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
901 Cleaning Solutions for office & workplace cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$183–$336
All 2 Google reviews tagged “Office & workplace cleaning”
★★★★★ Karen · 3 years ago
Had an exceptional first experience with 901 Cleaning - they were prompt and extremely thorough. Marisol and Anna did a first rate job.
Office & workplace cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited 3 years ago
They are very professional and do great work.
Office & workplace cleaning+ Responsiveness+ Punctuality+ Quality
vs category
Blue = 901, grey = house cleaning services average
Rating over time
Price
$324+17% vs typical house cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 45%Reasonable 50%Overpriced 0%Not sure 5%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%69+24.2Reliability 15%59+8.9Craft & service 20%77+15.4Value 10%93+9.3Momentum 8%79+6.3Track record 7%59+4.1Accountability 5%20+1Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
69
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
59
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
77
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
93
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
79
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
59
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
20
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+63 / −0
Professionalism
+66 / −0
Responsiveness
+57 / −0
Punctuality
+54 / −0
Value
+47 / −0
