Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
911 Driving School of Rocky River logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%72+39.3Reliability 24%69+16.7Value 14%27+3.8Replies to reviews 7%33+2.3Momentum penalty90−1Experts Score= 61Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.61SCORE

911 Driving School of Rocky River

Cleveland, OH · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 48 driving schools · 4.7★ from 53 Google reviews

📞 Call (440) 331-0911Request a call backWebsite ↗

Report card

Percentile vs other driving schools (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.911 Driving School of Rocky River is better than 72% of driving schools.B
72
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.911 Driving School of Rocky River is better than 69% of driving schools.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.911 Driving School of Rocky River is better than —% of driving schools.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.911 Driving School of Rocky River is better than 27% of driving schools.D
27
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.911 Driving School of Rocky River is better than 90% of driving schools.A
90
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.911 Driving School of Rocky River is better than 33% of driving schools.D
33

Reviews for your job

Customers hired 911 Driving School of Rocky River for 1 kinds of job.

911 Driving School of Rocky River for teen classes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.33
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 51/100.How Job match is calculatedBuilt only from reviews Google tagged “Teen classes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.67%

All 3 Google reviews tagged “Teen classes”

HeatherLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★

1. I paid for the online course, which is actually outsourced, in hopes of it giving my teen flexibility over the summer. Though it eliminated being committed to a specific class time and transportation to the school, it was a VERY inefficient use of time. I'd suggest scheduling the in-seat class time instead. 2.…

OverpricedTeen classes
WLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Entrust your child's driving instruction to the Emergency Responder professionals @911 Driving School. Invest your money and time wisely. I highly recommend 911 Driving School. I researched several teen driving schools in the Greater Cleveland area when deciding where to enroll my grandchild, and I chose this one…

Reasonable priceTeen classes
Niki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I have mental health issues, so usually, I hate classes, especially in person, but I decided to try in-person classes at 911 Driving School. I was nervous and had my fair share of hardships, but I powered through. The students were surprisingly kind. I was worried I would get bullied or out of place- but nope! Also,…

Reasonable priceTeen classes

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 67%Overpriced 33%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Teen classes3—

Compare with

Elite Road-Master Driving Academy logoElite Road-Master Driving AcademyExperts Score 98Cleveland · 5.00★Jungle Driving School logoJungle Driving SchoolExperts Score 98Cleveland · 5.00★Safe Pass logoSafe PassExperts Score 91Cleveland · 4.92★