Wry nice honest salesman. Bought my phone for a very fair price.
916 Phone Hub
916 Phone Hub at a glance
Customers frequently cite quick turnaround times, fair pricing, and helpful staff for both phone repairs and new device purchases, with many noting free accessories or financing options. Recurring themes include friendly communication and the shop's willingness to assist with various issues, from cracked screens to overheating. However, a small number of low-star reviews criticize the store for rude customer service, slow processing, and selling phones that later required replacement or repair.
- Google rating: 4.9 out of 5 from 171 reviews (98% five-star).
- Reviews on this page: 171 Google reviews (137 with written comments, 18 with photos).
- Owner responses: the business replied to 2% of reviews.
- Most recent review: November 2, 2026.
- Service: iPhone Screen Repair Service serving Sacramento, California.
Data from Google, last updated November 11, 2026.
Star ratings
171 Google reviews we collected
- 5 stars16798%
- 4 stars00%
- 3 stars00%
- 2 stars11%
- 1 star32%
Praise vs complaints
Phrases our text analysis found in 137 written reviews
- Praise16598%
- Complaints42%
Topic share
How often each topic comes up in the written reviews
- Price & value6438%
- Would recommend3118%
- Staff & attitude3018%
- Quality & results2414%
- Speed & response95%
- Honesty & trust74%
- Communication42%
What customers talk about
We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I drove from Yuba City to buy an iPhone, and it was totally worth it!”
“100% recommend they give you excellent customer service”
“Nice guy threw in some freebies too, overall great customer service!”
“The lady there was super rude wasn’t helpful at all”
“They are very honest, and in my experience, they provided great service.”
“After spending two frustrating hours at Walmart across the street trying to set up a phone that turned out to be defective, I needed a replacement fast.”
“Genuine people helping customers and care that they come back.”
“…she went above & beyond to help my mother with her phone purchase and explained everything with patience.…”
People customers mention
- Michelle 25 reviews
- Junior 6 reviews
- Samsung 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.9 ★★★★★ 171 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great service and price. Quick turn around got it done in 20 minutes
Helped me fix sceen very fast service nice guy
Helpful fixing phone issue
Best store in town
Cracked screen on my late grandfather's phone. Did good and didn't take long.
Ha sido muy excelente la atención que me han brindado en este lugar, son muy honesto y en mi experiencia me dieron un buen servicio pensé que iría para reemplazar una pieza de mi celular, pero solamente necesitaba limpieza, gracias 916 Phone Hub. Los recomiendo 100%
Good service and super good prices. Definitely will come back
Best prices in sac got helped by Yvonne brought in my brother in got hooked up with phones and case definitely a one stop shop will definitely be back for my phone needs
Very rare when someone can go into a store and the owners are not looking to screw someone over. Genuine people helping customers and care that they come back. I would def recommend for your cell phone needs. Thank you for your help!
Business details
- Address: 6955 Stockton Blvd ste.f, Sacramento, CA 95823
- Phone: (916) 476-6719
- Service area: Sacramento, CA