916 Phone Hub

Mobile phone repair shop · Sacramento, CA

4.9 ★★★★★ 171 Google reviews · 23 photos
98%five-star reviews
2%reviews answered by the owner
Nov 2026latest review

916 Phone Hub at a glance

Customers frequently cite quick turnaround times, fair pricing, and helpful staff for both phone repairs and new device purchases, with many noting free accessories or financing options. Recurring themes include friendly communication and the shop's willingness to assist with various issues, from cracked screens to overheating. However, a small number of low-star reviews criticize the store for rude customer service, slow processing, and selling phones that later required replacement or repair.

  • Google rating: 4.9 out of 5 from 171 reviews (98% five-star).
  • Reviews on this page: 171 Google reviews (137 with written comments, 18 with photos).
  • Owner responses: the business replied to 2% of reviews.
  • Most recent review: November 2, 2026.
  • Service: iPhone Screen Repair Service serving Sacramento, California.

Data from Google, last updated November 11, 2026.

Star ratings

171 Google reviews we collected

  • 5 stars16798%
  • 4 stars00%
  • 3 stars00%
  • 2 stars11%
  • 1 star32%

Praise vs complaints

Phrases our text analysis found in 137 written reviews

  • Praise16598%
  • Complaints42%

Topic share

How often each topic comes up in the written reviews

  • Price & value6438%
  • Would recommend3118%
  • Staff & attitude3018%
  • Quality & results2414%
  • Speed & response95%
  • Honesty & trust74%
  • Communication42%

What customers talk about

We read 137 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I drove from Yuba City to buy an iPhone, and it was totally worth it!”
  • “100% recommend they give you excellent customer service”
  • “Nice guy threw in some freebies too, overall great customer service!”
    “The lady there was super rude wasn’t helpful at all”
  • “They are very honest, and in my experience, they provided great service.”
  • “After spending two frustrating hours at Walmart across the street trying to set up a phone that turned out to be defective, I needed a replacement fast.”
  • “Genuine people helping customers and care that they come back.”
  • “…she went above & beyond to help my mother with her phone purchase and explained everything with patience.…”

People customers mention

  • Michelle 25 reviews
  • Junior 6 reviews
  • Samsung 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

4.9 ★★★★★ 171 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Maja Seif6 reviewsTotal number of Google reviews Maja has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wry nice honest salesman. Bought my phone for a very fair price.

Eugene Lankin2 reviewsTotal number of Google reviews Eugene has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service and price. Quick turn around got it done in 20 minutes

ichavez All other mail ikbLocal Guide · 53 reviewsTotal number of Google reviews ichavez has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Helped me fix sceen very fast service nice guy

Andreana b8 reviewsTotal number of Google reviews Andreana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Helpful fixing phone issue

Khair allah Shirzad1 reviewTotal number of Google reviews Khair has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best store in town

Neil S3 reviewsTotal number of Google reviews Neil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cracked screen on my late grandfather's phone. Did good and didn't take long.

Josue LeonelLocal Guide · 63 reviewsTotal number of Google reviews Josue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Ha sido muy excelente la atención que me han brindado en este lugar, son muy honesto y en mi experiencia me dieron un buen servicio pensé que iría para reemplazar una pieza de mi celular, pero solamente necesitaba limpieza, gracias 916 Phone Hub. Los recomiendo 100%

Manuel Silva4 reviewsTotal number of Google reviews Manuel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good service and super good prices. Definitely will come back

Joseph Sheets9 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best prices in sac got helped by Yvonne brought in my brother in got hooked up with phones and case definitely a one stop shop will definitely be back for my phone needs

Roberto Salazar3 reviewsTotal number of Google reviews Roberto has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very rare when someone can go into a store and the owners are not looking to screw someone over. Genuine people helping customers and care that they come back. I would def recommend for your cell phone needs. Thank you for your help!

916 Phone Hub on Google Maps →

Business details

  • Address: 6955 Stockton Blvd ste.f, Sacramento, CA 95823
  • Phone: (916) 476-6719
  • Service area: Sacramento, CA