Google reviewers rate 916Movers Inc 4.9 out of 5 based on 379 reviews, noting that the owner responds to every comment. Customers frequently cite punctuality, professional communication, and transparent pricing without hidden fees as key strengths. The crew is described as efficient, careful with belongings, and friendly during residential and office moves. One recurring criticism involves a rude phone interaction with a caller who confused the company with a different name, while another issue mentions a discrepancy regarding provided packing materials.
Google rating: 4.9 out of 5 from 379 reviews (95% five-star).
Reviews on this page: 379 Google reviews (305 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: November 6, 2026.
Service: Mover serving Sacramento, California.
Data from Google, last updated November 11, 2026.
Star ratings
379 Google reviews we collected
4.9of 5
5 stars36095%
4 stars154%
3 stars10%
2 stars10%
1 star21%
Praise vs complaints
Phrases our text analysis found in 305 written reviews
99%praise
Praise69199%
Complaints81%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response19528%
Staff & attitude18226%
Would recommend12918%
Quality & results8712%
Price & value578%
Communication314%
Honesty & trust183%
What customers talk about
We read 305 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The three movers showed up on time, worked their butts off, and got everything done within the 4 hours we were quoted.”
“The owner was super friendly, helpful, and upfront about everything.”
“We couldn't be happier with the experience and will definitely recommend them to anyone needing movers!”
“They did a great job - organized, hard workers, fast, super helpful and patient with our last miscellaneous belongings that weren’t totally boxed up yet.”
“Have opened so far one of the boxes that was poorly packed and of course most items in it are damaged (books are super easy to pack properly, but nope!”
“Professional Fast respectful reasonably priced no regrets 🙂”
“The only con I can think of was that they were quite pricey.”
“From my first phone call to inquire to the last box moved, the process and communication was tops.”
“I chose these guys because they were the most honest about the price—not trying to low ball me with the 2 hr.”
People customers mention
Steve7 reviews
Thomas7 reviews
Aaron5 reviews
Jesse4 reviews
Lorenzo4 reviews
Anthony3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I can't recommend 916 Movers enough! My boyfriend is a disabled veteran, so having their help was a lifesaver! The owner was super friendly, helpful, and upfront about everything. No hidden fees or surprises! The three movers showed up on time, worked their butts off, and got everything done within the 4 hours we were quoted. We couldn't be happier with the experience and will definitely recommend them to anyone needing movers!
Price assessment: Great price
Price: $500–1,000
Response from the owner · 5 days ago
Thank you for the review Candace. Im glad we were able to make your moving experience easier for you and your boyfriend. We appreciate the recommendation.
britt brittain3 reviewsiTotal number of Google reviews britt has written across all businesses on Google Maps, not just this one.
First time hiring movers, and I was totally impressed. I chose these guys because they were the most honest about the price—not trying to low ball me with the 2 hr. min+. It took them appx. 3ish hours with 3 guys and 1 truck to move 531 sq. ft. of densly packed apartment down 3 floors and up 5, in downtown Sacramento. The guys were nice, and did their job well. 100% would recommend. Thanks guys! (As aside, find your type-A friend to pack you and buy them a pizza, changes the whole game! Oh and the guy they have answering the phone has a crazy good phone voice.)
Price assessment: Reasonable price
Price: $500–1,000
Response from the owner · 3 weeks ago
Thank you for the review M. Collin! Im glad you were impressed with the service we provided and we appreciate your recomendation.
Romona Jackson6 reviewsiTotal number of Google reviews Romona has written across all businesses on Google Maps, not just this one.
Well, I did a search for a moving company called 916 relocation, google brought up this company 916 movers i was not aware it's the same company and I called the phone number.The person who answered was rude. You know, if he had actually been kind or decent, I would have asked for an estimate and hired them? But when someone is that rude about simply the fact that I got the wrong phone number, why would I ever consider them? I am posting this review to make you aware that kindness compassion understanding is the key to all success. Next time when somebody calls your number accidentally, please be kind.
Price assessment: Not sure
Response from the owner · 3 weeks ago
The purpose of reviewing a business is not to teach a lesson or to leave a review out of spite. It is very frustrating when I constantly get calls for another company, just because they have 916 in their name. If you were the first person to do this I may have reacted differently. It happens multiple time a week, because this other company does not list their number on the uhaul website. When people try and google them, they end up calling me instead, so I’m sorry if your feeling were hurt. Leaving me a 1 star review is unacceptable. I don’t have time to be constantly redirecting people to another company. We are a full service moving company. The other company is a labor only company used to assist do it your self people, not a licensed moving company.
Mike LewallenLocal Guide · 11 reviewsiTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
