Customers frequently highlight the company's ability to provide same-day service, often arriving within an hour of the initial call. Reviews consistently note that technicians are professional, explain the work clearly, and charge reasonable prices without unexpected emergency fees. While the overall rating is high, a minority of lower-rated reviews cite issues with broken equipment or a lack of follow-up communication regarding estimates, suggesting occasional lapses in thoroughness or responsiveness.
Google rating: 4.8 out of 5 from 63 reviews (94% five-star).
Reviews on this page: 63 Google reviews (53 with written comments).
Owner responses: the business replied to 35% of reviews.
Most recent review: September 8, 2026.
Service: Sewer Service serving Fargo, North Dakota.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
63 reviews on Google
5★59
4★1
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
RC
Richard Cromwell4 reviews
★★★★★
I'd been putting off calling a plumber for well over a year, dreading trying to figure out scheduling, worrying about the price, etc. A-1 made it easy, we were able to request an appointment and confirm the date and time online, and the price was much lower than I had expected. The technician was both friendly and knowledgeable, and he had this drain cleared in a matter of minutes. I wish I had contacted them sooner!
Edited to add: Our technician was Dallas, and he was amazing. Thank you!
Had Dallas out to help with a backed up kitchen sink, what a great experience. They did a fantastic job, and treat their employees great. Won’t go anywhere else for service with our drains. Thank you!
I have used them a few times before and have always had a good experience and in my opinion reasonable prices. A couple weeks ago I had a clogged drain. Called on a Monday morning right at open and they had someone at my house within the hour! Not only wonderfully prompt service but Dallas was a particular delight to talk to! Thank you Dallas for being very professional and informative.
These folks have been doing a great job for many years now. Before I owned a home, I lived in a Condo, and we worked with them. I have been calling these folks for their services for over 10 years now. First when I was living in a condo and serving on the board. And later when I moved into the house I am living now.
In my experience, they have always been courteous, honest, efficient, competent, and friendly, and with reasonable rates. I would highly recommend them.
I am newer to home ownership, so when I had evidence of backup in my basement utility sink, I didn't know exactly where to turn. A-1 was able to set me up with a same-day service, and the issue was fixed right away. Dallas did an awesome job with assessing the issue, explaining the plan to fix it, and executed the fix in under an hour. He left the laundry room cleaner than when he arrived. A-1 is now my go-to for all things sewer and drain related.
I want to share my review of A-1 Sewer and Drain. I called and they were able to come the same day. I had Travis and Dallas clean and run their camera to check the condition of the drain. Thay were professional, explained what he was seeing and answered all of my questions. They also have a great sense of humor and got done rather quick. Then cleaned up as they left. Will definitely use them again
I’ve had A-1 out several times over the years and have always had outstanding service. They are prompt and friendly on the phone, working me in right away. The guys that have come out are always very friendly and clean up after themselves. I’d recommend them to anyone!
