A&A Towing Service logo

A&A Towing Service

Towing service · Detroit, MI

5.0 ★★★★★ 431 Google reviews · 23 photos
98%five-star reviews
100%reviews answered by the owner
Nov 2026latest review

A&A Towing Service at a glance

Customers consistently praise A&A Towing Service for rapid arrival times, often within twenty minutes, and fair pricing that is frequently lower than competitors. Staff are described as friendly, professional, and communicative, with some providing on-site repairs or vehicle diagnostics. However, a minority of reviewers report significant issues with phone accessibility, including unanswered calls and missed scheduled appointments, which disrupted their plans.

  • Google rating: 5.0 out of 5 from 431 reviews (98% five-star).
  • Reviews on this page: 431 Google reviews (341 with written comments, 5 with photos).
  • Owner responses: the business replied to 100% of reviews.
  • Most recent review: November 12, 2026.
  • Service: Towing Service serving Detroit, Michigan.

Data from Google, last updated November 13, 2026.

Star ratings

431 Google reviews we collected

  • 5 stars42498%
  • 4 stars31%
  • 3 stars00%
  • 2 stars00%
  • 1 star41%

Praise vs complaints

Phrases our text analysis found in 341 written reviews

  • Praise56999%
  • Complaints81%

Topic share

How often each topic comes up in the written reviews

  • Speed & response16929%
  • Staff & attitude14926%
  • Price & value8214%
  • Quality & results7713%
  • Would recommend6411%
  • Honesty & trust244%
  • Communication122%

What customers talk about

We read 341 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Very nice quick and friendly took care of me in my time of need”
    “My mom was stuck in Detroit after other towing companies had delayed her time, so I called and he was able to get to her in 20 minutes!”
  • “Great price and was here in less than 20 minutes, And was very nice.”
  • “He helped us out when we needed it and price was very reasonable.”
    “They are a little pricey but they work with you and change things to your needs quickly.”
  • “Came in a decent amount of time and got the job done sufficiently ❤️”
  • “On time and very personal, I will use them again for sure”
    “STAY AWAY FROM HATEFUL PEOPLE❤️”
  • “I HONESTLY LOVE THIS GUY , Not only did he tow my truck he also helped with my broken glass THANK YOOOOU”
  • “He communicated openly and even shared pictures with me”

People customers mention

  • Dee 11 reviews
  • Dearborn 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Photos

Customer reviews

5.0 ★★★★★ 431 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Moonlight
Review from Google · view on Google
★★★★★

Great service

Jose Velazquez1 reviewTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service. They called and picked up my vehicle in 20 minutes. Very simple and reasonable price. 100% recommend

Response from the owner · a week ago

Thank you so much, Jose, for the wonderful 5-star review! ⭐ We truly appreciate your trust in A&A Towing Service. We’re glad we could get to you quickly, provide simple and reliable service, and offer a fair price. Your recommendation means a lot to us. Thank you for choosing A&A Towing Service! ❤️🚗

Klejdi Deda8 reviewsTotal number of Google reviews Klejdi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great price and was here in less than 20 minutes, And was very nice. Would recommend everyone.

Response from the owner · a week ago

Thank you so much, Klejdi, for your 5-star review! ⭐ We truly appreciate your kind words and trust in A&A Towing Service. We’re happy we could arrive in less than 20 minutes and provide you with friendly, reliable service at a fair price. Your recommendation means a lot to us! Thank you for choosing A&A Towing Service! 🚗❤️

Nick Robichaud7 reviewsTotal number of Google reviews Nick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very nice quick and friendly took care of me in my time of need

Response from the owner · 2 weeks ago

Thank you so much, Nick, for your kind words and 5-star review! We’re glad we could help when you needed us. At A&A Towing Service, we take pride in providing fast, friendly, and reliable service. We truly appreciate your support and trust in our business!

Hayley Mayoros3 reviewsTotal number of Google reviews Hayley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My mom was stuck in Detroit after other towing companies had delayed her time, so I called and he was able to get to her in 20 minutes!! He helped us out when we needed it and price was very reasonable. Will be saving phone number for future needs! Thanks again

  • Price assessment: Reasonable price
  • Services: Car towing
Response from the owner · 2 weeks ago

Thank you so much, Hayley, for your kind words and support! We’re glad we could get to your mom quickly and help her when she needed it most. At A&A Towing Service, we take pride in providing fast, reliable service at a fair price. We truly appreciate your trust and look forward to helping you and your family whenever you need us. Thank you again for choosing A&A Towing Service! ⭐⭐⭐⭐⭐

Dorothy Royston3 reviewsTotal number of Google reviews Dorothy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very respectful driver, very nice. Thank you for your service.

  • Price assessment: Great price
  • Services: Car towing
Response from the owner · a month ago

“Thank you for choosing A&A Towing Service! We’d love to hear about your experience. Your feedback means a lot to us and helps us continue providing fast, reliable service. If you have a moment, please leave us a review. We truly appreciate your support!” 🙏⭐⭐⭐⭐⭐

Tre3 reviewsTotal number of Google reviews Tre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very good service

Response from the owner · 3 weeks ago

“Thank you for choosing A&A Towing Service! We’d love to hear about your experience. Your feedback means a lot to us and helps us continue providing fast, reliable service. If you have a moment, please leave us a review. We truly appreciate your support!” 🙏⭐⭐⭐⭐⭐ Dee

Rick J12 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

After calling 3 other places, then I called A&A towing. He answered the phone an was prompt to get to the vehicle. He asked my driver if she was ok and if she needed a ride with the vehicle. A&A has moved to the top of my list when I have a breakdown. Thank you for the help!

  • Price assessment: Great price
  • Services: Car towing
Response from the owner · a month ago

Thank you so much, Rick, for your fantastic 5-star review! ⭐⭐⭐⭐⭐ We truly appreciate your trust in A&A Towing Service. Providing prompt service, fair prices, and making sure our customers and their loved ones feel safe are always our priorities. We’re glad we could help your driver when she needed us. Thank you for putting A&A Towing at the top of your list! We’ll always do our best to be there when you need us. 🚛❤️

Love Me1 reviewTotal number of Google reviews Love has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

He was a Life saver!!! Professional!!!Friendly

  • Price assessment: Reasonable price
  • Services: Car towing, Tire change
Response from the owner · a month ago

“Thank you for choosing A&A Towing Service! We’d love to hear about your experience. Your feedback means a lot to us and helps us continue providing fast, reliable service. If you have a moment, please leave us a review. We truly appreciate your support!” 🙏⭐⭐⭐⭐⭐ Dee

Eboni JohnsonLocal Guide · 14 reviewsTotal number of Google reviews Eboni has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dee was fast and efficient. Service was great! I will always use this tow company.

Response from the owner · a month ago

“Thank you for choosing A&A Towing Service! We’d love to hear about your experience. Your feedback means a lot to us and helps us continue providing fast, reliable service. If you have a moment, please leave us a review. We truly appreciate your support!” 🙏⭐⭐⭐⭐⭐ DEE

A&A Towing Service on Google Maps →

Business details