Customers frequently cite fast response times, same-day availability, and clear communication as key benefits of A&E NYC Plumbing. Services range from leak repairs and water heater installations to gas range setup and bathroom renovations, with reviewers noting fair pricing and professional conduct. The owner replies to 57% of the 145 reviews, maintaining a perfect 5-star average. One low-star review describes a technician damaging a washing machine drain pan and failing to attempt repairs before recommending a full replacement.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Paul and his team were professional and friend my, showed up to diagnose the problem and was back then next morning to fix the issues.
Thank you for your positive feedback! We're thrilled to hear about your satisfaction with our team's professionalism and prompt service. We take pride in the quality of our work and are glad it shows.
I spoke to Paul and he sent someone out quickly. Beware this is not a real company. I had a few issues that needed to be sorted out. First, my washing machine wasn't getting any hot water. The guy ended up breaking my drain pan while pulling the machine out, then just brushed it off and told me I needed a whole new "box." He didn't even try to disconnect or clean the existing one, which probably would’ve fixed the issue. I needed a water sensor installed. After spending a lot of time trying to figure it out, he ultimately told me he couldn’t install the sensor at all. No clear explanation, no alternative solution, and no effort to follow up or escalate the issue. It felt like a total waste of time and money. I expected a professional service, but instead got someone who didn’t seem trained for the job. I wouldn’t recommend this company if you’re looking for reliable or knowledgeable plumbing work.
Paul and his team were great! They were responsive, kind, and affordable. Would recommend to anyone in need of plumbing services.
Thank you, Paul! We're thrilled to hear our team's responsiveness and kindness stood out. Appreciate your recommendation!
so fast in delivery love your job organization.
Thank you for the 4-star review! We're thrilled to hear you appreciated the speed and organization of our service. Your feedback is valued highly.
I called about a sink issue at the salon I manage and Paul was able to get to us super fast and fixed the issue quickly! He was kind and explained everything that would be needed to complete the job and even went and sourced the necessary equipment. Highly recommend this company and Paul!! I’m very grateful for his help and would work with him again!
Thank you for sharing your positive experience! We're thrilled to hear that Paul provided quick and knowledgeable service. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Paul is great to work with. Very respectful and knowledgeable. Communicated clearly and went above and beyond all the plumbing issues we had. We will definitely be reaching out again. Thank you !
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team, appreciating their expertise and dedication. We look forward to serving you again in the future!
Look no further for the the best and most honest plumbing service in New York! Paul and Eugene were incredibly informative and professional. On top of that, they were two of the nicest gentlemen you could have in your home. They quickly accessed and fixed the issue right way and their rates were super fair. 100% highly recommend!!!
We're thrilled to hear that you had a great experience! Thank you for recommending our honest service and professional team. Your satisfaction is our top priority.
Amazing service ! Had a few leaks in my apartment. Paul and his team did an amazing job locating and solving the issue!
Thank you for your kind words! We're thrilled to hear that Paul and his team effectively resolved the leaks in your apartment. We pride ourselves on delivering high-quality service.
This guys are well organized and very professional over the phone told us exactly the issue and what is needed and the time will take, and wow the pricing for a 2 day beautiful water heater installation
Thank you for your fantastic review! We're thrilled to hear you appreciated our organization, professionalism, and clear communication. It's always our aim to deliver top-quality service at a great value.
Great Service, fast and efficient. Came same day we called and helped us out. -Martin Lawrence Galleries
Thank you for the 5-star review! We're thrilled to hear you appreciated our quick and efficient service. Your satisfaction is our top priority!