Analyzing 5,803,3475.8M ReviewsFor 15,98816K Experts

Experts Reviews · Company report
A & T Auto Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%99+7Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

A & T Auto Care

Chico, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 50 oil change services · 4.9★ from 478 Google reviews

📞 Call (530) 894-5850Request a call backWebsite ↗

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A & T Auto Care is better than 92% of oil change services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A & T Auto Care is better than 89% of oil change services.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A & T Auto Care is better than 100% of oil change services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A & T Auto Care is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A & T Auto Care is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A & T Auto Care is better than 99% of oil change services.A
99

Reviews for your job

Customers hired A & T Auto Care for 8 kinds of job.

A & T Auto Care for electrical repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Electrical repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 23
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Electrical repair”

Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

A&T Auto Care has performed several repairs of my aging car, successfully keeping it out of the junkyard for years. They have been communicative, patient with my inexperience, flexible with availability, up-front and honest about anticipated costs if you can tell them what needs looking at. My Kia of Theseus shall return.

Not sureElectrical repairAuto power window repairGeneral repairs & maintenance
Dwayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

On time. Price as quoted

Reasonable priceElectrical repairAuto brake repair
Brett2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I am happy with the work they done.Even though it was quite a complicated electrical issue they got my truck to running well.I will be coming here for future repairs.

Electrical repair
ella1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

They got me in right away. My car was repaired and ready to go the next day. Terrific service fair price will definitely go back!!

Great priceElectrical repair
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service on short notice. Quick turnaround. Easy access, awesome people.

Great priceElectrical repairVehicle safety inspectionAuto maintenance
Edmundo2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Muy profesionales y me an estado ayudando para tratar de arreglar my carro lo más económico posible

Reasonable priceTransmissionElectrical repair
Elizabeth5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Everyone was awesome. Not only did they fix my issue, they went an extra mile and also told me to come back because there were a few things they had noticed. Love these guys!

Electrical repairAuto brake replacement
Brieanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very kind group of people. They were able to fix the long list of electrical repairs I had and answered all of my questions. I will be going back next time I have car repairs.

Electrical repair
Don2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best shop in the area. Honest. Fast. Reasonable pricing. Friendly. Very knowledgeable.

Auto A/C replacementAuto brake repairAuto brake replacement
Joelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service overall. Quick repairs, fair price. The owner was a pleasure to work with.

Auto battery maintenanceAuto battery replacementAuto maintenance
Rory3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Rating only, no written review.

Great priceTransmissionElectrical repairAir & cabin filter replacement
bob11 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repair
Brooks11 months ago★★★★★

Rating only, no written review.

Reasonable priceElectrical repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 46%Overpriced 3%Not sure 1%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance48—
Auto engine diagnostic25—
Oil change25—
Vehicle Inspection24—
Auto maintenance20—
Auto emissions testing14—
Vehicle safety inspection14—
Electrical repair13—

Compare with

Spencer Auto Repair Shop logoSpencer Auto Repair ShopExperts Score 94Chico · 4.93★Precision Auto Repair logoPrecision Auto RepairExperts Score 91Chico · 4.91★Jiffy Lube logoJiffy LubeExperts Score 87Chico · 4.72★