A+ Appliance Repair and Maintenance of Chicago at a glance
Google reviewers rate A+ Appliance Repair 4.8 out of 5 based on 540 reviews, frequently praising technicians for punctuality, clear communication, and reasonable pricing for services like dryer, washer, and refrigerator repairs. Recurring positive themes include efficient scheduling and professional conduct. However, several low-star reviews criticize the company for high repair costs relative to labor time, inaccurate diagnoses, and instances where promised follow-up visits did not occur.
Google rating: 4.8 out of 5 from 540 reviews (93% five-star).
Reviews on this page: 540 Google reviews (416 with written comments, 24 with photos).
Owner responses: the business replied to 97% of reviews.
Most recent review: October 24, 2026.
Service: Dishwasher Repair Service serving Chicago, Illinois.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
540 reviews on Google
5★501
4★17
3★8
2★4
1★10
Reviews from Google, shown as published (original wording, unedited).
ET
Eduardo TorresLocal Guide · 23 reviews
★★★★★
Great experience! Easy and fast. Price of the work was reasonable. Would use them again. Robert the technician was respectful, quick with his work and easy to talk to.
Response from the owner · a day ago
Thanks, Eduardo! We're glad Robert provided quick, respectful service and fair pricing. We'll be happy to help whenever you need us again!
The first thing is that I had not expected same day service! Ali was very punctual, and knew what to do to keep my dryer running for years more. The drum had stopped turning, and the repair kit contained the basic parts that generally wear out. He was comfortable with my watching, and sharing information I could learn from. When the drum didn't sound right on reassembly, he went back in and corrected the problem. Highest marks for Ali!
Price assessment: Reasonable price
Price: $300–350
Services: Dryer repair
Repair wait time: 0–1 hr
Response from the owner · 5 days ago
Thanks Betsy! We're glad Ali provided prompt same-day service and got your dryer running smoothly again. We'll be sure to pass along your high marks to him!
Ali and partner were incredibly prompt, efficient and pleasant. They cleared the defrost and drain line, cleaned the coils and leveled the door. Highly recommend A+ Appliance Repair.
Price assessment: Reasonable price
Price: $350–400
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · 6 days ago
Thanks for the fantastic review, Renee! Ali and the team are always happy to deliver prompt and efficient service, whether it's clearing lines or leveling doors. Reach out anytime!
Very happy with the technician but right now not sure whether we will get it repaired as yet .
Price: $50–100
Response from the owner · 6 days ago
Thanks, Tara! We're glad you enjoyed the technician's service. Take your time deciding on the repair, and feel free to reach out whenever you're ready.
Sergei was excellent! Fixed our dishwasher and knew exactly what part was needed. Brought it the next day. Great customer service. Professional. Punctual. Highly recommend!
Price assessment: Reasonable price
Price: $200–250
Services: Dishwasher repair
Repair wait time: 1–2 hr
Response from the owner · a week ago
Thanks so much! We'll make sure to pass the compliment along to Sergei. We're glad he could get your dishwasher fixed quickly with the right part!
Thanks Mitchell! Andrew really knows his stuff, and we'll be sure to pass along your fantastic compliment about his expertise. We appreciate you taking the time to share!
I thought this was a reputable and professional company. The reviews are great, so I called them to repair my oven. When the repair guy (Dimitri) showed up to my home for the initial assessment, he was rude. He has a thick accent, so I barely understood what he was saying. He wasn’t answering my questions or anything. When he told me how much the repair was going to be, I asked him if my oven was worth repairing. He just stood there looking at me stupid, in my kitchen and kept saying “I don’t know, it’s expensive”. He just kept saying $500 is expensive. How do you know $500 is expensive to me? Sounds discriminatory to me. So I told him to go ahead and order the part, and I paid a deposit. It took two weeks for the part to come in, and I had to call the business twice to confirm if the part was in. They didn’t have the decency to call me. Very unprofessional. On the day the part was installed, the same repair guy (Dimitri) did not even call me before he showed up on my front door step. He just showed up and rang my doorbell. He didn’t greet me when I let him in. He just walked in my house and didn’t say anything. He didn’t tell me how long the repair would take. He just start working. What kind of b.s. is that? He was rude as heck, and had a bad attitude. He smelled horrible, too. Like he needs to go wash up. Clearly, all of the good reviews are LIES. Horrible customer service. I am a paying customer, and I’m not putting up with disrespect. Especially in my home. I will be reporting this company to whomever I can, and I advise people to stay clear of this business. You need to get rid of Dimitri before you don’t have a business.