Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
Google reviewers rate A Caring Nanny, L.L.C. 4.8 out of 5 based on 81 reviews. Clients frequently cite the agency's responsiveness, punctuality in matching families with sitters for last-minute or long-term needs, and professional communication. However, low-star reviews criticize the billing practices, specifically noting that non-refundable placement fees are charged before interviews occur and that post-placement follow-up is minimal.
Data from Google, last updated October 29, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Bar = this company · dark tick = category median.
81 Google reviews we collected
Phrases our text analysis found in 72 written reviews
How often each topic comes up in the written reviews
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jenny and her team were super helpful, even at the last minute, and our kids had a great time with the sitter they sent!”
“I needed childcare on very short notice, and they were able to match me with an experienced nanny the very same day.”
“I only use Caring Nannies and highly recommend them!”
“I had a wonderful experience with A Caring Nanny Agency.”
“horrible!”
“It was such a relief to find trustworthy care right away.”
“The nannies I have had the pleasure working with have been reliable and have great communication with me.”
“I was worried about the fees initially, how much nannies rates have become…however now the family joke is that my husband tells everyone that I would…”
“I didn't even get to talk to her, was not provided with any information other than name and they already charged a "non refundable fee".”
praise complaint · found by our text analysis, Google review wording unchanged.
What a wonderful service! We used them to book a sitter while on vacation in Scottsdale. Jenny and her team were super helpful, even at the last minute, and our kids had a great time with the sitter they sent! Highly recommend.
I had a wonderful experience with A Caring Nanny Agency. I needed childcare on very short notice, and they were able to match me with an experienced nanny the very same day. It was such a relief to find trustworthy care right away. Jenny was great throughout the process. She was responsive, kind, and truly made…
We needed last minute child care for an event that we were hosting! We called A Caring Nanny to see if they could cover our super last minute request and they did! Jenny found our guests that flew in from Miami, the child care they needed so they could attend the event! Our guests were all so grateful for the…
Finding child care can be scary, but finding child care for a special needs’ child is a whole different level. I have been using Caring Nannies on an “as needed basis”- for a few years now. These have included overnights and full weekends. Caring Nannies are an incredible company to entrust when finding childcare.…
I have a five year old daughter and I have used Caring Nannies on an as needed basis for her care. I have always been so impressed by the professionalism and wonderful care they provide. As all first time parents know, leaving your baby with a stranger can be so scary, Caring Nannies has amazing Nannies that help…
My family has been working with Jenny and her amazing team at A Caring Nanny since we first moved to Phoenix over 2.5 years ago. A Caring Nanny’s professional and personalized services helped our family find the perfect helper(s) that suited our family’s fast paced and demanding schedule. I would absolutely…
4.8 ★★★★★ 81 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
What a wonderful service! We used them to book a sitter while on vacation in Scottsdale. Jenny and her team were super helpful, even at the last minute, and our kids had a great time with the sitter they sent! Highly recommend.
I had a wonderful experience with A Caring Nanny Agency. I needed childcare on very short notice, and they were able to match me with an experienced nanny the very same day. It was such a relief to find trustworthy care right away. Jenny was great throughout the process. She was responsive, kind, and truly made sure our family’s needs were met. The nanny they placed with us was professional, experienced, and immediately put us at ease.
We needed last minute child care for an event that we were hosting! We called A Caring Nanny to see if they could cover our super last minute request and they did! Jenny found our guests that flew in from Miami, the child care they needed so they could attend the event! Our guests were all so grateful for the professional Nannie’s that were attentive, professional and also very caring! Thank you A Caring Nanny for taking care of our childcare needs we will definitely be calling you for upcoming events!
Finding child care can be scary, but finding child care for a special needs’ child is a whole different level. I have been using Caring Nannies on an “as needed basis”- for a few years now. These have included overnights and full weekends. Caring Nannies are an incredible company to entrust when finding childcare. They always have reliable and professional Nannie’s that you can count on! I feel 100% safe and at ease that my daughter with Down syndrome is being watched and cared for properly, when Caring Nannies sends one of their employees! Thank you Caring Nannies for putting a mommas heart at ease! High recommend!
I have a five year old daughter and I have used Caring Nannies on an as needed basis for her care. I have always been so impressed by the professionalism and wonderful care they provide. As all first time parents know, leaving your baby with a stranger can be so scary, Caring Nannies has amazing Nannies that help ease that fear. Not only are the Nannies reliable, smart, and caring; they're fun for the kids too! If you need someone reliable to take care of your little one, this is the perfect company to use.
UPDATED Review: I am now a mom of 3 littles! In addition to my son (now 6), we had twin girls (now terrible 3s)! Because of the awesome team Jenny has, we've continued to use her services with all 3 of our kiddos since 2018. Throughout all of these years, we have used Jenny's temp nannies and they are all amazing! They keep up with the energy of our young toddlers and keep them entertained and Jenny does a great job of keeping me informed. Twin girls can be a lot, and I always worry about the sass, but the feedback is always great. Clearly, these nannies know what they are doing! Full confidence in Jenny and your rockstar nannies! As a first time mother I was very nervous and apprehensive of having someone outside of my family watch my son. But I am very happy I connected with Jenny at Caring Nannies. She helped me feel at ease and confident with the process and her services. All the times I have needed a nanny, the process from beginning to end have been smooth and I am never left guessing. I usually need a nanny with short notice and she always can accommodate me. The nannies I have had the pleasure working with have been reliable and have great communication with me. It’s a wonderful feeling knowing my son is being taken care of by a caring, qualified nanny. I only use Caring Nannies and highly recommend them!
My family has been working with Jenny and her amazing team at A Caring Nanny since we first moved to Phoenix over 2.5 years ago. A Caring Nanny’s professional and personalized services helped our family find the perfect helper(s) that suited our family’s fast paced and demanding schedule. I would absolutely recommend A Caring Nanny to any family who is in need of care. Jenny and her team are very passionate, responsive and take great pride in matching you with a fit that is personalized for your family’s needs. Jenny has a wealth of knowledge and is a great resource for new mom’s or those new to the valley. Thank you A Caring Nanny for all of your continued support!
This agency is spectacular! Jenny has placed me with a few different families and she is always so attentive and responsive. She makes searching for a job an absolute breeze. I would highly recommend this agency if you’re in the market for a childcare job!
Caring Nannies is a highly rated and professional company to be apart of. I am so blessed that they (Jenny) were able to place me with such an amazing family. I have been with this family since 10/23 and I am so fortunate that they chose me to be their Nanny and care for their children. If you are looking for an agency to be apart of I highly recommend becoming a part of A Caring Nanny agency. Very friendly and they go above and beyond in placing you with the right family.
I highly recommend this agency. Jenny is very personable and professional and takes time to listen to and understand her clients' unique needs. She works quickly but is also very careful and thoughtful. You can feel confident that you will be well taken care of using her agency.
Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts
