We had an incredible experience working with Perfect Fit Nanny Agency! Navigating the nanny search process for the first time for our two boys (ages 2 and 1), I initially felt completely overwhelmed by Facebook groups, conflicting advice, and all of the logistics involved. Beyond simply finding the right fit for our family, we also wanted to make sure we were handling everything properly and compliantly. The Perfect Fit team truly guided us through every step of the process, from background checks to payroll setup, and made something that felt intimidating feel very manageable. Everything was presented in such a polished, thoughtful, and digestible way, which made a huge difference during an already stressful season of life. Our coordinator, Kate, immediately put us at ease, patiently answered every question we had, and genuinely listened to what we were looking for in childcare. Thanks to her and the team, we found a WONDERFUL nanny who has been such a positive addition to our family! We are so grateful and would highly recommend A Perfect Fit to any family beginning their nanny search!
A Perfect Fit Nanny Agency
A Perfect Fit Nanny Agency at a glance
Google reviewers rate A Perfect Fit Nanny Agency 4.6 out of 5 stars based on 86 reviews. Positive feedback highlights responsive communication, professional placement processes, and the agency's ability to match families with qualified nannies for full-time or temporary care. Conversely, several low-star reviews criticize staff for rude phone interactions, limited candidate availability, and a perceived lack of advocacy for nannies.
- Google rating: 4.6 out of 5 from 86 reviews (90% five-star).
- Reviews on this page: 86 Google reviews (76 with written comments).
- Owner responses: the business replied to 10% of reviews.
- Most recent review: May 27, 2026.
- Service: Nanny Service serving Phoenix, Arizona.
Data from Google, last updated November 13, 2026.
Star ratings
86 Google reviews we collected
- 5 stars7790%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star89%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
- Praise13290%
- Complaints1510%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4027%
- Would recommend3524%
- Speed & response2316%
- Quality & results2114%
- Communication1510%
- Honesty & trust96%
- Price & value43%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“In my experience, many agencies tend to lose communication once positions are filled and often lack professionalism.”
“Horrible unprofessional , need work on alot of things”
“We are so grateful and would highly recommend A Perfect Fit to any family beginning their nanny search!”
“This was a horrible experience, and I would not recommend this agency to anyone.”
“Our coordinator, Kate, immediately put us at ease, patiently answered every question we had, and genuinely listened to what we were looking for in childcare.”
“We had a wonderful experience with A Perfect Fit in Phoenix AZ!”
“There are no words for how horrible my experience with “a perfect fit” nanny agency was.”
“They answered all my questions and were very helpful with finding me a well paid job.”
“She kept me informed every step of the way and made me feel genuinely supported and valued.”
“The wait to find the perfect fit is worth it, just be patient and trust the process!”
“…, and I asked the agency for a partial refund of the $6,800 placement fee I paid and they refused.…”
People customers mention
- Jen 9 reviews
- Jennifer 5 reviews
- Thomas 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.6 ★★★★★ 86 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I am incredibly grateful for this agency! As a nanny, it can be challenging to find an agency that truly cares about placing nannies in the right family environment. In my experience, many agencies tend to lose communication once positions are filled and often lack professionalism. However, Kate went above and beyond throughout the entire process. She kept me informed every step of the way and made me feel genuinely supported and valued. Her level of care and communication made all the difference. I wouldn’t want to partner with any other agency!
Finding a wonderful nanny has been a game changer for my wife and I. My wife is able to build a business because we trusts the nanny is giving our daughter great attention and care at home. All of our kids love our Nanny and we couldn’t have done it without Jen and her team!
I had a great experience with A Perfect Fit! They were incredibly helpful, positive, and supportive throughout the entire placement process. Thanks to them, I was matched with a wonderful family. I highly recommend them to anyone looking to start nannying or experienced caregivers seeking the perfect placement!
We had a wonderful experience with A Perfect Fit in Phoenix AZ! Kara was a pleasure to work with. She quickly and professionally found us a temporary nanny for three days/evenings during our vacation. The communication was top-notch. She had already booked us someone before I even heard back from another nanny agency. Our nanny was great with our three boys. She was on time, engaging and trustworthy. Having a little bit of time without the kids on vacation was also so wonderful (and much needed on an 8 day trip)! I will definitely use Kara and the Perfect Fit team on our next vacation. I highly recommend them for your temporary and full time nanny needs!
Love a perfect fit!! Everyone was so kind and took my requests to heart and helped me tremendously. I feel so lucky to have their support in my career!
Hands down the best nanny placement service around.
A Perfect Fit is a fantastic choice when looking for someone to care for your family!
I highly recommend this nanny service! The team was responsive and professional from the start. Gina was exceptional in understanding our needs and guiding us through the process to find the perfect nanny for our needs.
Had a great experience
Business details
- Phone: (480) 718-1269
- Website: perfectfitnanny.com
- Service area: Phoenix, AZ