SPAS · FINDLAY, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%38+19Reliability 21%73+15.6Momentum 11%93+10.6Track record 10%53+5.3Accountability 7%15+1.1Experts Score= 52Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%38+19Reliability 21%73+15.6Momentum 11%93+10.6Track record 10%53+5.3Accountability 7%15+1.1Experts Score= 52Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCOREA Place of Joy
Better than 55% of spas · #9 of 20
4.8★79 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yrs (avg 1.3%)Share of reviews from the last 24 months that gave 1 or 2 stars.
0%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
A Place of Joy for shampoo & conditioning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 71/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 3
All 5 Google reviews tagged “Shampoo & conditioning”
AndreaLocal Guide · 193 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very welcoming and many services are available. I am a returning customer!!😃
Paid $20–40Shampoo & conditioningHaircutService not listed
Stacy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Joy did a fantastic job with my daughter’s homecoming up style hairstyle. She made her feel so special and her hair looked absolutely fabulous!! Come Joy for all your special occasions hair or just for a fun pick me up!
Paid $20–40Shampoo & conditioningHairstyling
Brenda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Always a great experience. You leave feeling rejuvenated!
Paid $20–40Shampoo & conditioningHaircutHairstyling
AmandaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Great hair salon. I also get my make up & cosmetic products here. Great place with reasonable prices.
Paid $40–60Shampoo & conditioningHairstylingWaxing
JennyLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
I've been coming here for years! Joy is amazing. She knows how to make you look and feel beautiful. I don't even have to tell her what I want because she knows her clients so well. This last time I needed a last minute color and cut but she was booked so Jordyn did my color and cut and did a fantastic job as well.…
HairstylingHaircutMakeup services
vs category
Blue = A, grey = spas average
Rating over time
Price
$31-71% vs typical spas
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 50%38+19Reliability 21%73+15.6Momentum 11%93+10.6Track record 10%53+5.3Accountability 7%15+1.1Experts Score= 52Not enough data for craft & service, value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
38
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
73
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
—
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
—
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
53
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
15
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+0 / −0
Professionalism
+0 / −0
Responsiveness
+0 / −0
Punctuality
+0 / −0
Value
+0 / −0
