Analyzing 9,396,5459.4M ReviewsFor 26,77026.8K Experts

Experts Reviews · Company report
A's Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

A's Cleaning Services

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 204 Google reviews

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Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A's Cleaning Services is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A's Cleaning Services is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A's Cleaning Services is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A's Cleaning Services is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A's Cleaning Services is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A's Cleaning Services is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired A's Cleaning Services for 6 kinds of job.

A's Cleaning Services for deep clean

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$263–$471
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Deep clean”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 37

All 13 Google reviews tagged “Deep clean”

Donna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I used service today for a deep clean. Wow! I am sitting just looking around and enjoying my spotless house. Going to use them on a monthly basis going forward.

Deep clean
Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My house smelled and looked wonderful. The girls even stayed longer to finish the job and I was not charged more. I will use Ana’s services again!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ana and her team are amazing! We have been using A’s Cleaning Services for months after being referred to them and couldn’t be happier! It is so refreshing to come home to a clean, organized home with the extra personal touches they provide. Highly recommend!!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Amanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and her team are very thorough, prompt, and trustworthy! Thank you for working with my specific needs and a fantastic clean every time.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
MaryAlice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the pleasure of using A’s Cleaning Services for over a year and I have loved them. They are kind , honest, prompt and exceptionally hard workers. It is such a joy to come home to an impeccably clean home. Highly recommend.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Éryca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they always do a wonderful job at my house. Great communication and always on time .

Deep cleanStandard cleaningService not listed+ Punctuality+ Quality+ Professionalism
Yay!Local Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Recently, I hired the services of this cleaning company, and a young lady came to clean my home. I must say, I’m absolutely blown away by her meticulous work. The attention to detail, efficiency, and dedication she showed made my home feel brand new. I’m truly delighted and would recommend her services to anyone in…

Deep cleanOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
alvacir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very punctual and trustworthy. Always on time and my house smells so good when they leave.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Loyane3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Her work is excellent!! everyone in my house loves her!! Having her services as part of our weekly routine helped my children enjoy organization more!! We can't live without it!! Definitely a 5 star 🌟🌟🌟🌟🌟

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Luana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A’s Cleaning crew always leaves my house shinning! My kitchen cabinets look brand new after they leave! Always friendly and my dogs love when they are here

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Brittany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love Ana and her team! They are always on time, and do a wonderful job every time!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Ny4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

If I could give Ana 10 stars, I would! Great service, always so thorough and professional. The price is very good and you can know for sure she will never disappoint. Her smile and kindness is a nice complimentary gift!!! I recommend her to everyone I know or don’t even know!!

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Emily5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A’s Cleaning Service has been fabulous for the past year or so that I’ve used their services. Ana is amazing and only has the best on her staff. They are always very thorough and efficient and I LOVE the clean smell and thoughtful little details left behind when they are done cleaning our home!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Professionalism+ Value

Price

$412+49% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning33$146–$247
General housekeeping16$139–$247
Deep clean13$263–$471
Interior & exterior window cleaning4$183–$506
Office & workplace cleaning3$151–$261
Moving-related cleaning2$232–$536

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