Experts Reviews · Company report
A's Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%99+25.8Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

A's Cleaning Services

Smyrna, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 245 carpet cleaning · 5.0★ from 204 Google reviews

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A's Cleaning Services is better than 99% of carpet cleaning.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A's Cleaning Services is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A's Cleaning Services is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A's Cleaning Services is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A's Cleaning Services is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.A's Cleaning Services is better than —% of carpet cleaning.–
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Reviews for your job

Customers hired A's Cleaning Services for 6 kinds of job.

A's Cleaning Services for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.33
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 26

All 33 Google reviews tagged “Standard cleaning” · showing 20

Leslie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

My house smelled and looked wonderful. The girls even stayed longer to finish the job and I was not charged more. I will use Ana’s services again!

Deep cleanGeneral housekeepingStandard cleaning+ Punctuality+ Quality+ Professionalism
Joyce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I have used this company for s few years 😅been happy with their work.

Customer photo from Joyce's review
Standard cleaning+ Responsiveness+ Punctuality+ Quality
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Ana and her team are amazing! We have been using A’s Cleaning Services for months after being referred to them and couldn’t be happier! It is so refreshing to come home to a clean, organized home with the extra personal touches they provide. Highly recommend!!

Deep cleanGeneral housekeepingOffice & workplace cleaning+ Responsiveness+ Punctuality+ Quality
Kathryn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anna and her team are exceptional. Anna trains her team and follows up on their work. My baseboards are always part to a cleaning, just one of the many little details that don't go unnoticed. A's is the best!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Patrice4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and her team are wonderful! I’ve had Ana now for about a year (maybe more) and have never been disappointed! I highly recommend Ana! You won’t be disappointed!!

Moving-related cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A’s cleaning service is amazing. They literally clean everything. No more walking around after your house gets cleaned going, “they missed that” or “I wish they would have done that”. They go above and beyond to provide excellent service.

Standard cleaning
Katie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Ana’s Cleaning has done a really nice job each time they have cleaned for me. Whenever I ask for something specific, it isn’t a problem. She has been very flexible and has worked with me on some day constraints. Thank you Ana for everything

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Joan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time I used them and would highly recommend them!

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Pamela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Anna and her staff provid excellent cleaning services. They do a great job of overall general cleaning as well as deep cleaning. I was more than pleased with the job they did in my house. So, if you are looking for an excellent cleaning service at a reasonable price, you will not be disappointed with Anna and her staff.

General housekeepingStandard cleaningInterior & exterior window cleaning+ Responsiveness+ Punctuality+ Quality
Betsy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana was great! On time and efficient.

Standard cleaning+ Responsiveness+ Punctuality+ Professionalism
Amanda12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and her team are very thorough, prompt, and trustworthy! Thank you for working with my specific needs and a fantastic clean every time.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
MaryAlice2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had the pleasure of using A’s Cleaning Services for over a year and I have loved them. They are kind , honest, prompt and exceptionally hard workers. It is such a joy to come home to an impeccably clean home. Highly recommend.

Deep cleanStandard cleaning+ Responsiveness+ Punctuality+ Quality
Breckon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and her team work very hard and clean our home beautifully! They’ve been cleaning our home for over a year now, and we couldn’t be happier with their services. They are kind and helpful, as well as friendly to us and our pets. They accommodate our lifestyle and needs, as well as any specific requests. We are very grateful for Ana and her team.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Éryca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they always do a wonderful job at my house. Great communication and always on time .

Deep cleanStandard cleaningService not listed+ Punctuality+ Quality+ Professionalism
Dawn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana does a fantastic job! I have used her services for over a year. She is thorough, professional, trustworthy, and very friendly. I highly recommend her team and welcome them into my home anytime. My home looks and smells wonderful after they finish!!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Laylla7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My house looks fantastic every since I hired them. 10/10 recommend

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Deanna12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ana and her team are wonderful. Our house shines and smells so good after they have been here. Highly recommend this team. My dogs love the days when they come over too!

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
Johnnie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using A's Cleaning for several months now and am pleased with their service. The ladies do a good job. Pat Painter

Standard cleaning+ Responsiveness+ Punctuality+ Quality
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Professional experts, punctual, excellent customer service.

General housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality
alvacir1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very punctual and trustworthy. Always on time and my house smells so good when they leave.

Deep cleanGeneral housekeepingStandard cleaning+ Responsiveness+ Punctuality+ Quality

Show more standard cleaning reviews (13 more) →

Price

$412+49% vs typical carpet cleaning

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning33$146–$247
General housekeeping16$139–$247
Deep clean13$263–$471
Interior & exterior window cleaning4$183–$506
Office & workplace cleaning3$151–$261
Moving-related cleaning2$232–$536

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