Google reviewers rate A-Team Home Care Philadelphia 4.9 out of 5 based on 117 reviews, with the owner responding to 99% of comments. Positive feedback highlights efficient onboarding, clear communication, and helpful coordination during the hiring process. However, low-star reviews indicate issues with phone accessibility, poor communication regarding application updates, and delayed payment processing.
Google rating: 4.9 out of 5 from 117 reviews (97% five-star).
Reviews on this page: 117 Google reviews (94 with written comments, 3 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 22, 2026.
Service: Senior Care Service serving Philadelphia, Pennsylvania.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
117 reviews on Google
5★113
4★1
3★0
2★0
1★3
Reviews from Google, shown as published (original wording, unedited).
FW
Frank Williams1 review
★★★★★
exavier and denise from A team home care was very helpful and made things easy to understand.
Response from the owner · a day ago
Thank you for the amazing 5-star review! ⭐⭐⭐⭐⭐ It's wonderful feedback like yours that reminds us why A-Team Home Care continues to stand out as one of the best home care agencies in Philadelphia and Bucks County. Our team truly cares, and it shows! 💙
My visit was great! Exavier and Denise was great! Look forward to working for A Team
Response from the owner · a day ago
Thank you for the 5 stars! ⭐⭐⭐⭐⭐ Exceptional care, amazing caregivers, and a team that truly cares—that’s the A-Team difference! Proudly serving Philadelphia and Bucks County. 💙
My Aunts Coordinator Lindsay Vrutaal she goes above and beyond. She make sure all my questions are answered and that I’m satisfied with everything that she had help with me with. She did her thing. This is our first year with this agency. And I have no problems with the company at all. Looking forward to continuing my business and services with A-Team Homecare .
Lindsay you are amazing thank you for your services
From TeNeesha / Khalilah
Response from the owner · 3 days ago
Thank you for this wonderful review! ⭐⭐⭐⭐⭐ At A-Team Home Care, we believe families deserve more than just a home care agency—they deserve a team that is responsive, compassionate, dependable, and truly invested in their care. We’re proud to set a high standard for home care throughout Philadelphia and Bucks County!
Calling by phone is a waste of time !!!No one is ever readily in the office.
Response from the owner · 2 weeks ago
We are so sorry that you were unable to reach us, we were having technical phone issues, which have now been resolved. Please feel free to call us again 215-490-9994.
A-Team is exactly what it is. Exavier was the intake person and he welcomed me with extreme professionalism. Pleasant, helpful and kindhearted is what he showed. I appreciated his attitude helping me. A very nice polite gentleman is what I have to say about him.
Response from the owner · a month ago
Thank you for your kind words and for choosing A-Team Home Care! We are proud of the commitment our entire team brings to providing reliable, compassionate, and professional service. Your feedback means a great deal to us and reinforces why we work so hard every day to make a positive difference for the individuals and families we serve. We are honored to continue being recognized as a leading home care agency in Philadelphia and Bucks County.
Thank you so much for your 5-star review! We truly appreciate your trust in A-Team Home Care. Our team works hard every day to provide dependable, compassionate care, and it means so much to know that our efforts are appreciated.
¡Muchas gracias por su reseña de 5 estrellas! Valoramos enormemente su confianza en A-Team Home Care. Nuestro equipo se esfuerza cada día por brindar una atención confiable y humana, y significa mucho para nosotros saber que nuestros esfuerzos son apreciados.
Meanwhile others may have had success with this agency ive been trying to start with them since JULY. The coordinator, Cindy that was assigned to me gave me little to poor communication towards everything I had to complete. Asked for my personal information first instead of having me fill out application first which was odd to me. I had to be the one to constantly keep reaching out for updates which kept prolonging the process even longer, we get to the end with the client I intended to bring, and i find out that I have to go through another process ultimately making the ordeal fall through. She then gave me an option to take on other clients, I agreed such. Week later still no contact even after ANOTHER follow up email.
Yo soy Yankiel cliente de A-Team Home Care y Wanda es mi coordinadora ella es una excelente persona muy profesional, amable siempre le contesta a mi cuidadora y la ayuda con cualquier duda les recomiendo a Wanda 100% llámenla es muy servicial estoy muy contento con la agencia
Response from the owner · 2 months ago
¡Estamos profundamente agradecidos por su reseña de 5 estrellas! Es un privilegio para nosotros atender a las familias de nuestra comunidad, y nunca damos por sentada su confianza. Gracias por reconocer la labor excepcional de nuestros cuidadores y personal, cuya compasión y dedicación siguen haciendo de A-Team Home Care una agencia galardonada. Esperamos seguir brindándoles nuestros servicios durante muchos años más.
¡Gracias por su fantástica reseña! Nos esforzamos por superar las expectativas cada día, y es maravilloso saber que el esfuerzo de nuestro equipo marcó la diferencia. Nos enorgullece servir a nuestra comunidad con la compasión y el profesionalismo que nos han hecho merecedores del reconocimiento como uno de los proveedores de atención domiciliaria de mayor confianza en la zona.