Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts
Customers frequently praise the company for its punctuality, clean vehicles, and professional drivers who maintain open communication through text updates. Many reviewers highlight the flexibility of accepting both cash and digital payments, along with reasonable pricing for airport and long-distance trips. However, a small number of low-star reviews criticize the service for being overpriced compared to ride-share alternatives, citing instances of unavailability and rude customer service interactions.
Data from Google, last updated November 9, 2026.
231 Google reviews we collected
Phrases our text analysis found in 187 written reviews
How often each topic comes up in the written reviews
We read 187 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We had excellent and friendly professional service from this family owned business.”
“Greedy and rude .”
“Great, efficient, prompt, courteous, friendly service to and from the airport with Sunny!”
“Thank you so much to this taxi service, I highly recommend & will use if we are ever in the area again.”
“This taxi service did an outstanding job from the time they took my phone call until they dropped off my daughter at her destination.”
“The cost was reasonable and I will definitely spread the word to anyone needing a ride service to call Sunny.”
“Way overpriced for one ride it was $100 on lyft for the same ride it was $45 would definitely use a different taxi service or lyft”
“Very reliable, friendly, efficient will definitely use again!”
“There was constant reassurance & communication making this situation not stressful.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 231 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
⭐⭐⭐⭐⭐ Excellent service from start to finish! Friendly, professional, and honest. Highly recommend!
Thank you so much for taking the time to review our service . Have a great week ahead!
When all other services have gone digital only, cutting their profits. United does both Cash and Digital giving flexibility and keeping your life rolling strong Thanks United Taxi!
Thank you for your review. We appreciate it. Have a great weekend
We had excellent and friendly professional service from this family owned business. The vehicle was beautiful. The driver was personable accommodating. I was texted throughout the process and used it for a family trip to Disney. I will absolutely use it again!
Thank you for your feedback Mr Sorrentino. We truly appreciate it. Have a great week ahead !
Sunny was prompt courteous and professional. During a difficult time with limited access to a phone and email accounts (I was heading to Xfinity) he was compassionate, offering to have me contact family or work during this emergency. He is a responsible driver, knowledgeable about the local area and keeps a clean, comfortable vehicle. I appreciate his help today and would gladly recommend his services to anyone.
Thank you so much for your feedback. We appreciate your time. Have a good night .
Highly recommend this service...dependable...friendly...clean...good people!
Thank you for your feedback. Have a nice day
This taxi service did an outstanding job from the time they took my phone call until they dropped off my daughter at her destination. Sunny the driver was amazing with my daughter, he made sure he got her to the correct airport and made sure she was good. To be a parent many miles away, relying on a taxi service can be very scary for both parents & child but they were so awesome from start to finish it made the situation very comfortable. There was constant reassurance & communication making this situation not stressful. Thank you so much to this taxi service, I highly recommend & will use if we are ever in the area again. Thank you from the bottom of our hearts!!!!!!!!!
Thank you . We appreciate your feedback and hope you have a great day
Sunny was my driver and he was absolutely wonderful!! He drove me all the way from New Jersey to Massachusetts. The ride felt like it was 5 minutes and the car was immaculate. Not only was Sunny an excellent driver but also a very nice person and a pleasure to ride with. as a young woman traveling alone I felt extremely safe!! I’m very grateful to have had Sonny for this 8 hour drive I will definitely be requesting him again!!!
Thank you for taking the time to review our service. Which will be appreciated. Have a good day.
We needed transportation to and from 30th Street Station Philadelphia. Our ride arrived with a few minutes to spare. The car was nice, clean and the driver was courteous. The rates were reasonable as well. Coming back from our trip the driver was in contact with us as to when our train would arrive in Philadelphia so we wouldn't have to wait. (Communication with them is outstanding) He was there when we arrived along with two ice cold bottles of water, which we greatly appreciated on that very hot day. We will definitely use them again in the future and we highly recommend them to anyone needing transportation.
Thank you very much for taking the time to review ourservice. We truly appreciate it. Thank you. Have a good night.
Service from airport-prices were affordable. Son said they are very nice.Will take again if needed.You will be very pleased.Went out of their way for him/above and beyond
Thank you for taking the time to review our service . We appreciate it.
Great Service!! Reliable and comfortable!!
Thank you!! Have a great day!!
Analyzing 9,268,0599.3M ReviewsFor 26,36926.4K Experts