iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty87−1.3Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#88 of 391 moversiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★188 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
80%reviews answered by the owner
$805typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate A Wise Move five stars based on 188 reviews, with the owner responding to eighty percent of feedback. Customers frequently cite punctuality, clear communication, and reasonable pricing without hidden fees as key benefits. The crew is described as careful and efficient when handling furniture and heavy items, often arriving early or on time. One critic noted significant issues with a large apartment move, suggesting a potential pattern regarding complex scheduling or resource allocation for extensive jobs.
Google rating: 5.0 out of 5 from 188 reviews (99% five-star).
Reviews on this page: 188 Google reviews (171 with written comments, 5 with photos).
Owner responses: the business replied to 80% of reviews.
Most recent review: October 24, 2026.
Service: Mover serving Phoenix, Arizona.
Data from Google, last updated November 5, 2026.
Score profile vs other movers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
A Wise MoveMovers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.A Wise Move: 98/100 on this factor. Category median: 93.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.A Wise Move: 98/100 on this factor. Category median: 91.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.A Wise Move: 87/100 on this factor. Category median: 94.A
87
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.A Wise Move: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.A Wise Move: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
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Bar = this company · dark tick = category median.
Star ratings
188 Google reviews we collected
5.0of 5
5 stars18699%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 171 written reviews
98%praise
Praise43998%
Complaints112%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3167%
Reasonable1533%
Overpriced00%
Not sure00%
$805-16% vs typical movers
Middle half of what 37 customers paid ($502–$1.0k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response10924%
Would recommend8619%
Staff & attitude8118%
Price & value7016%
Quality & results5412%
Honesty & trust276%
Communication235%
What customers talk about
We read 171 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were friendly, communicative, careful, yet so fast!”
“I would highly recommend A Wise Move for anyone looking to move their possessions.”
“I would never recommend this company or its employees to anyone.”
“Everyone was professional, friendly, and respectful from start to finish.”
“He has better prices than the companies I vetted and no hidden fees.”
“A company a Wise moved did a great job Moving all my furniture wrapped it.”
“Absolutely horrible.”
“I highly recommend A Wise Move to anyone looking for a reliable, professional, and affordable moving company.”
“I moved a week ago and I would be lying if I said prior to the move I wasn't worried based off previous experiences.”
“Our crew of two arrived on time with their truck and were hard working, knowledgeable, respectful and easy to work with.”
People customers mention
Mike29 reviews
Ziad5 reviews
Arturo4 reviews
Carlos3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired A Wise Move for 8 kinds of job. Pick one to see what they paid and said.
LLindsay3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
This moving company was amazing start to finish. Mike was super helpful and easy to book with. He has better prices than the companies I vetted and no hidden fees. Guys arrived on time and were careful, professional, and efficient. I had a pretty heavy/large treadmill and they were able to get it from bedroom A to…
JJeffreyLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
The resources (Victor, Carlos and Christian) from A Wise Move were excellent. They worked quickly, but carefully with our belongings and our move was completed in a reasonable time. I would highly recommend A Wise Move for anyone looking to move their possessions.
JJenniferLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I have used this company about five times since I lived in Arizona between my moves, my daughter's moves and my mom's moves. Every time I have been very impressed with their punctuality, reliability and hard work! They have never damaged any of our items and move everything with such care. The price has always been…
Paid $500–1,000Great priceSmall furniture moving
TTodd1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Everyone at A Wise Move was absolutely fantastic to work with. I couldn’t have asked for a smoother experience from start to finish.
It begins when you first speak with Mike. He doesn’t to try hide their prices or anything like a lot of other movers do. You tell him what you need he gives you a price immediately.…
CCallea5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
If I could give these guys a million stars I would! I massively undertook what my move would be. I only booked 2 hours and it turned into almost 6. They without hesitation helped me. The gentlemen( I am so sorry I cannot remember their names!) who moved me were the nicest and hardest working fellas I have ever met!…
MMichelle9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
A Wise Move was the best moving company that I have ever chosen. I had a team of 3 guys help with loading/unloading. Mike was very quick to respond and answer questions, the team was on time and worked fast but carefully. They took the time to put things back together and help get furniture placed in the right spot.…
This was the best move I’ve ever had. They were friendly, communicative, careful, yet so fast! It was a super smooth process and I’m so thankful I went with them. Highly recommend!
Price assessment: Great price
Response from the owner · a week ago
Hi Melissa, thanks for taking the time to leave such an awesome review! We're thrilled you chose us for your move in Phoenix and that everything went so smoothly.
J
Jess2 reviewsiTotal number of Google reviews Jess has written across all businesses on Google Maps, not just this one.
I highly recommend this moving company! The crew arrived on time, worked efficiently, and treated my belongings with exceptional care. Everyone was professional, friendly, and respectful from start to finish. Moving can be stressful, but they made the entire experience smooth and worry-free. I would absolutely use them again in the future and would not hesitate to recommend them to family and friends.
Response from the owner · 3 weeks ago
Thank you Jess!
It was our pleasure helping you and making another customer happy
L
Lindsay Gephardt3 reviewsiTotal number of Google reviews Lindsay has written across all businesses on Google Maps, not just this one.
This moving company was amazing start to finish. Mike was super helpful and easy to book with. He has better prices than the companies I vetted and no hidden fees. Guys arrived on time and were careful, professional, and efficient. I had a pretty heavy/large treadmill and they were able to get it from bedroom A to the new bedroom. It was awesome to watch. 100% recommend and worth the money.
Just for note: three movers moved my 2 bedroom apartment in 4 hours and I think they would have been faster if my treadmill wasn’t so crazy. Not at all their fault my treadmill was just a pain in the ass.
Price assessment: Great price
Price: $500–1,000
Services: Small furniture moving, Local moving, Oversized-item moving
Response from the owner · 3 weeks ago
Thank you Lindsay! Always here for you!
J
Jeffrey FrenchLocal Guide · 21 reviewsiTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
The resources (Victor, Carlos and Christian) from A Wise Move were excellent. They worked quickly, but carefully with our belongings and our move was completed in a reasonable time. I would highly recommend A Wise Move for anyone looking to move their possessions.
Price assessment: Great price
Price: $500–1,000
Services: Senior moving, Small furniture moving, Local moving, In-state moving
Response from the owner · 3 weeks ago
Our pleasure Jeffrey
Thank you!
J
Jennifer MaineLocal Guide · 22 reviewsiTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
I have used this company about five times since I lived in Arizona between my moves, my daughter's moves and my mom's moves. Every time I have been very impressed with their punctuality, reliability and hard work! They have never damaged any of our items and move everything with such care. The price has always been very reasonable and I appreciate the attention I've received from the owner, Mike. I would highly recommend this company!!
Price assessment: Great price
Price: $500–1,000
Services: Small furniture moving
Response from the owner · 3 weeks ago
We really appreciate the repeated business and will always take care of your moving needs!
Thank you, Jennifer!
V
vince delisa6 reviewsiTotal number of Google reviews vince has written across all businesses on Google Maps, not just this one.
Fantastic service. Our crew of two arrived on time with their truck and were hard working, knowledgeable, respectful and easy to work with. It was also extremely easy to book. I’d recommend Mike and his team to anyone!
Response from the owner · 4 weeks ago
Thank you Vince! That’s our goal!
S
Simon7 reviewsiTotal number of Google reviews Simon has written across all businesses on Google Maps, not just this one.
A Wise Move did an excellent job with my move. Mike was wonderful to work with and coordinated everything so well. The crew arrived on time and took great care to protect my belongings and pack them securely into the PODS container. I’ve now received everything in Boston, and it all arrived in perfect condition, still tightly secured. The price was very fair, too. Highly recommend Mike and the team!
Response from the owner · a month ago
Thank you Simon!
M
Mackenzie Klooster1 reviewiTotal number of Google reviews Mackenzie has written across all businesses on Google Maps, not just this one.
Highly recommend!!! Incredibly nice guys, they showed up and got everything out quick and safely and made my moving day so much easier. Thank you again!!
Price assessment: Great price
Services: Local moving
Response from the owner · 4 weeks ago
Always welcome! Thank you Mackenzie
T
Trish Jeffery3 reviewsiTotal number of Google reviews Trish has written across all businesses on Google Maps, not just this one.
A company a Wise moved did a great job Moving all my furniture wrapped it. Nothing was broken. Nothing was damaged and according to ChatGPT, their price is average so many people charge too much for moving and they did top-notch at a great price. I highly recommend them for your next move.
Response from the owner · a month ago
Thank you Trish!
Your moving team will always be ready when you need one!
T
Todd Connery1 reviewiTotal number of Google reviews Todd has written across all businesses on Google Maps, not just this one.
Everyone at A Wise Move was absolutely fantastic to work with. I couldn’t have asked for a smoother experience from start to finish.
It begins when you first speak with Mike. He doesn’t to try hide their prices or anything like a lot of other movers do. You tell him what you need he gives you a price immediately. Very reasonable prices too.
Also they don’t require any sort of deposit whatsoever which is basically unheard of with other moving companies.
His team of movers are pros pros too and they arrive on time ready to knock the move out as efficiently as possible making sure to treat all items with the care they deserve.
I hate moving but everybody at A Wise Move made this one of the easiest moves I’ve ever been through. When I move again I’m absolutely calling them back and I’m recommending them to all my friends and family. Thank you again Mike and your whole crew you guys rock!
Price assessment: Great price
Price: $500–1,000
Services: Small furniture moving, Local moving, Oversized-item moving
