Google reviewers rate A1 Chimney five stars based on fourteen hundred and seven reviews, with the owner responding to every comment. Customers frequently praise the punctuality, communication, and efficiency of the technicians, noting that staff often address both chimney and roof issues during visits. However, a small number of low-star reviews criticize discrepancies between advertised and actual pricing, late arrivals, and incomplete cleaning results that left soot behind.
Google rating: 5.0 out of 5 from 1,407 reviews (100% five-star).
Reviews on this page: 1,407 Google reviews (1,390 with written comments, 15 with photos).
Owner responses: the business replied to 100% of reviews.
I’m an older woman that lives alone. My fireplace went out. I called a company and the young man wanted 3k to fix my fireplace. When I asked what was wrong he whispered so I couldn’t hear. After asking 3 times I said no.
I called A1 chimney they came out immediately and Leah was in & out in 30 minutes with fireplace running and only 99.00. I would definitely use them !
Response from the owner · 3 days ago
Kim, thank you for sharing how it went when your fireplace went out. We were glad to come out right away, and it means a lot that Leah had it running again in about 30 minutes for $99 and that you would definitely use A-1 Chimney again.
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Rodney Ford3 reviewsiTotal number of Google reviews Rodney has written across all businesses on Google Maps, not just this one.
They two employees that came to my home did an excellent job. Fireplace was dirty, had not been properly cleaned in years.
Response from the owner · 4 weeks ago
Hi Rodney, we are so glad to hear that the two employees did an excellent job getting your fireplace back in top shape. It feels great to know they properly cleaned it after it had gone so long without attention. Thank you for trusting A1 Chimney with this important home service.
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Adam Driver3 reviewsiTotal number of Google reviews Adam has written across all businesses on Google Maps, not just this one.
My technician Leah was prompt, knowledgable, and efficient.
Identified the problem and provided options.
Response from the owner · 3 months ago
Hi Adam, thank you for the kind review. We will make sure Leah hears about this, since identifying the issue quickly and walking you through the options is exactly the kind of service we strive for. All of us at A1 Chimney appreciate you trusting us with your home.
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Patricia Garay2 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
We love it. Our home looks wonderful. Thank you David and a1 chimney. Call them and you will be more than satisfied
Response from the owner · 4 months ago
Hi Patricia, thank you so much for such a wonderful compliment about your home. We are thrilled to hear that David and all of us at A1 Chimney could help make your house look this great. It was a pleasure working with you.
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Sofia Wiki1 reviewiTotal number of Google reviews Sofia has written across all businesses on Google Maps, not just this one.
We are so excited that everything was a good to go signal given to us by William from A1 chimney thank you guys so much you rock
Response from the owner · 4 months ago
Hi Sofia, it makes our day to hear that the crew, including William, gave you the green light to get back to enjoying your home. We are thrilled that your project with A1 Chimney went smoothly and that you feel all set now. Thank you for such kind words and for letting us serve you.
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chandler haley9 reviewsiTotal number of Google reviews chandler has written across all businesses on Google Maps, not just this one.
Hi Chandler, thank you so much for sharing your kind words about the great service and quality you experienced. It means the world to all of us at A1 Chimney to hear that we met your high expectations for your home. We truly appreciate your strong recommendation and are honored to have served you.
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gehu hayden4 reviewsiTotal number of Google reviews gehu has written across all businesses on Google Maps, not just this one.
Thank you Ron and Dave amazing job done and we totally recommend thanks guys. Your expertise was definitely appreciated.
Response from the owner · 4 months ago
Hi Gehu, thank you so much for your kind words about Ron and Dave. We are truly glad that their expertise made your experience with A1 Chimney such a positive one. It means a lot to hear that we totally recommend our service to you.
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Christian Calderon1 reviewiTotal number of Google reviews Christian has written across all businesses on Google Maps, not just this one.
when these guys showed up, we already knew everything was gonna be OK liya And David had an energy about them like that highly recommend them. You’re definitely gonna appreciate the help
Response from the owner · 4 months ago
Hi Christian, thank you so much for your kind words about Liya and David. We are thrilled to hear that their energy made your experience feel secure from the start. All of us at A1 Chimney truly appreciate you highly recommending us to others.
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Salim Hussein3 reviewsiTotal number of Google reviews Salim has written across all businesses on Google Maps, not just this one.
When they come in for your fireplace, you can ask them to take a look at the roof and it won’t be a problem. They were definitely did that and we definitely love that. Romeo was really amazing guy
Response from the owner · 4 months ago
Hi Salim, thank you so much for highlighting how helpful it was that our team looked at your roof while they were servicing your fireplace. We truly appreciate you mentioning that Romeo was an amazing guy, and we are glad he could help make your home safer. All of us at A1 Chimney are grateful for your kind words.
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musa abbas1 reviewiTotal number of Google reviews musa has written across all businesses on Google Maps, not just this one.
Just make sure that you are ready to have a great celebration for your new looking fireplace because their services are amazing. Thank you, Romeo.
Response from the owner · 4 months ago
Hi Musa, we are so glad to hear that you are ready to celebrate with your new looking fireplace. All of us at A1 Chimney appreciate your kind words about our amazing services and thank you again for the wonderful feedback.
