How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREA1 Garage Repair LLC
Westerville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,099 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired A1 Garage Repair LLC for 3 kinds of job.
A1 Garage Repair LLC for general repairs & installation
Clear ✕All 189 Google reviews tagged “General repairs & installation” · showing 80
Naji and team got me on schedule quickly and got my garage door up and running after a cable broke. Excellent communication and a fair price.
Our time window was 12-2pm and he arrived one time. We needed a new garage door opener. Christian had one with him. He installed the opener and helped down load the app and setup. Awesome work.
Came out, explained the procedure and was done in the time he mentioned. Christian was very pleasant and easy to talk to. Would absolutely recommend this company for your garage needs.
Christian installed two new Chamberlain Garage Door openers and did an outstanding job!
Naji was knowledgeable and did a great job repairing my garage door. Scheduling and communicating with Bethany was a great experience as well.
Naji with A1 garage repair did an excellent job with the repair. He was punctual, quick and very professional yet personable I highly recommend A1 garage repair, ask for Naji. Thank you Naji for the quick repair I truly appreciate it!
New garage door opener installed and working perfectly! Thank you, Christian!!
Came the same day I called. Fixed it for less than my other estimates. Shaun the technician was very nice and knowledgeable.
Christian arrived promptly and diagnosed the problem right away. Was done with repair in less than 30 minutes and had super fair pricing. Would absolutely use in the future!
Great experience, prompt service by Christian. Thank you!
Christian was fast and professional. Pricing beat the other company I’d called. Would recommend.
Great communication through the scheduling and service call. Christian showed up on time and was so friendly and professional. Found the problem right away, fixed it, serviced it and wrapped things up in about 20 minutes. Very happy with the experience.
Amazing service!! Quotes fast and fair!!! Shawn was here and had the opener up in no time!!! Would definitely recommend A-1 Garage Door
Very reasonably priced. Quick response. Couldn't be happier
Always the best!! These guys know their stuff. Thank you!!
This team is great! I called a handful of garage repair places in the area....most calls were routed to a call center or an AI agent. I understand that is the world we're living in, but I really appreciate speaking with someone local. When I called A1 - I spoke with someone in town and they sent Christian out…
Came out to the house and completed the work in very timely manner!
Broken cable and rollers on double garage door. Called A1 at 9am and Christian Sturgill was here at 11am to do the repair. Christian was very courteous, attentive to my concerns and finished the work within 30 min at a reasonable price. Would highly recommend A1 Garage Repair and Christian!! Congrats on your upcoming wedding!
A1 Garage repair was at my house within hours; Shawn got the door to close. Came back the following day and replaced the entire system. Shawn did a great job replacing my garage opener. He paired my car, the remotes and the keypad, all this in less than 2 hours. I do recommend A1.
He was very pleasant and helpful. He did an excellent job. He was very knowledgeable. Thank you.
Christian was so helpful and friendly. A pleasure to work with him. He explained everything thoroughly
Prompt, professional, knowledgeable, and through.
Same day service. Fast, informative, honest. Christian was awesome and took great care of us. Thank you!
Appreciated that they were able able to quickly schedule me the same morning I called. Shawn took care of replacing the springs and was on his way. Office even called me to let me know he was running a little late with the previous appointment knowing I needed to get to work . Great communication and service all around. Thank you!
Arrived on time and was quick and professional
The best experience I’ve ever had with a garage door company. Bethany got me scheduled same day and Shawn knocked it out in 30 minutes. And the price was very affordable too!
Christian did a great job replacing our garage door spring. He was very thorough, checked his work and new spring worked perfectly.
Christian Sturgill came out quickly and did a great job replacing my broken garage door springs. He was prompt, professional, and got everything working properly again. Great service—highly recommend!
The technician was friendly and professional.
Wonderful!! Fast. Explained everything. PERFECT!! Tune up of tracks and new remote to replace lost one.
Great to say the least. Fantastic company I have used several times. Would recommend without question.
Garage door fixed within 24 hours of my call. We received first class service from A1Garage Repair LLC and Naji the Servicer was excellent.
Super service!!! Arrived faster than expected and solved the problem immediately…. Saving me a new door!!!
Sean was the best! Help solve a problem and installed a new garage door effortlessly! The company as a whole is fantastic would not go with anyone else!
I've used A1 Garage Repair twice. First time for a spring replacement and the second for a Tune Up. Both times they have been on time and completed the job in a very timely and professional manner.
Great experience! Super easy to work with. Bethany was very helpful and responsive!
A1 came out the next morning over the winter when our springs broke. They were responsive, quick, and fair. 6 months later we knew we needed an entirely new garage door. We received multiple quotes and recommendations. A1 had the best quote and recommendation. Once the garage door came in they contacted us for…
Did great job of installing a new garage door opener.
Prompt, knowledgeable, and had everything he needed to fix the garage with him. Cost was reasonable too.
Spring failed yesterday. I called and within 15 minutes had a set schedule for today Serviceman arrived and within 30 min was done So far so good Would recommend
Was able to have someone out quickly for the repair that went much quicker than I had expected. Very satisfied
Christian was excellent and I would recommend him and A1 to all. He provided expert recommendations and was intentional in his work.
Christian was on time, polite , and responsible repair tech. He advised us to get a tuneup and we agreed. The mechanism is smooth and free of squeaky bearings. Thanks Christian and I definitely will recommend and use you next time.
EXCELLENT service. Highly recommend A1
Christian explained everything and that we would be better off getting both springs replaced and it saved us. He was quick and efficient. I would definitely recommend them for your garage door repairs.
Chris did a great job on our garage!
They did a good job 👏 Shawn is a professional. I appreciate you Bethany for the fastest service and flexibility. Thank you
Prompt help and fair price. Excellent communication. Technician Christian was kind, knowledgeable and professional. Highly recommended!!
Had an opener go out under warranty. While Genie was difficult to deal with, Shawn and Bethany were excellent to deal with and helped greatly in dealing with Genie. I appreciate all their help.
Prompt and knowledge
prompt, professional and always complete with their work.
The service was outstanding. They communicated very well and showed up at the corresponding time. Great experience overall
Replaced broken torsion spring and fixed several damaged hinges and wheels restoring our broken garage door to working condition. Christian was both knowledgeable and professional.
Christian was wonderful! Very quick & efficient. Nice to my dog, too!
Garage door springs snapped. Called multiple garage door repair companies. Boss recommended A1 for work he had done years ago. A1 had the soonest availability while also quoting the the lowest. Work was completed quickly and professionally. No complaints will use again in the future. Also showed up early in the…
Great service and incredibly friendly staff! I highly recommend them to my friends.
This company has bailed me out of a few garage door fiascos. I can't recommend them highly enough!
Shawn was on time and very knowledgeable. He answered many of our questions and was very professional. We appreciate the assistance for getting our new garage door opener up and working... Thanks again, Lynn and Susan
Great, quick service, used A1 garage repair for years. Shawn did a great job, done in 20 minutes. 100% recommend to anyone!!!
Fast, reliable, and knowledgeable service. Would highly recommend! Christian was awesome! I’ll be a customer for life thanks to the great service!
Shawn was very professional and kind. He explained the process and was very helpful. Very happy with the service received!
Christian did a fantastic job replacing springs.
Christian was the BEST!!! He resolved our problem with the garage door and some other issues we were having. I will use this company exclusively for any more issues with our garage door.
A1 Garage Repair company is excellent! Their service rep Chris Sturgill is very knowledgeable and professional and the front office is so accommodating and helpful. Bethany in the office is excellent too! Highly recommend this company!
Christian was fantastic. Highly recommend A1. Quick, easy, reasonably priced.
Came out quickly and repaired the issue without needing to replace . Highly recommend!
had to wait one day from my initial call, technician showed up knocked the job out in about an hour but the price was a bit outrageous at $545!!!
Christian did a wonderful job today. He was done under two hours, working on a very difficult door. Thanks for the quick service!!
After finding A1 with numerous positive reviews on the Nextdoor app, I reached out after our spring broke. Dealing with scheduling was very easy and then the service guy that came out was very knowledgeable and easy-going. The repair price was quoted up front and there was never any forced upselling on the part of…
Christian was prompt, knowledgeable, Kind and thorough. Garage door springs replaced quickly and efficiently. In and out in under an hour. Cost was at the average to low end of the estimates I found online.
Highly recommend. Very pleased with A1. This morning, the technician, Shawn, made the repairs to our garage door. He easily could have said more had to be done, but he did not. He had the problems identified from photos before he arrived from pictures that I sent. He was professional and very friendly. When I called…
Shawn was very kind and helpful. Got the door repaired and noticed my other garage door had the same issue with less damage done, so now both doors are set to go! Great service, and got the job done in maybe 15-20 minutes total. Thanks again!
Excellent communication, on-time service, really appreciated the advance photo of Christian, the technician, who was courteous, capable and efficient. A1 will always be my first call for garage issues. Thank you - you're what good business means.
Had Christian come out and fix my garage door within 5 minutes. Very friendly, knowledgeable and truthful with what was going on. I would recommend A1 and Christian for any repairs. I will be calling them if I ever need any furture repairs. Thank you A1 and Christian.
Quick. Great work.
Installed new garage. Shawn did a great job. Thank you!
Honest, fair pricing, no haggling or pressure sales like other quotes I got from popular companies. I would highly recommend and use them again!
Shawn was great! Very professional. I will recommend you guys.
Prompt. Courteous. Honest. Knowledgeable. Excellent.
Garage spring broke Monday evening and they had a repairman out by 9:30 am Tue. Fast and friendly service!
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 189 | — |
| Garage door consultation | 33 | — |
| Customer support | 18 | — |
