How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREA1 Garage Repair LLC
Westerville, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 92 garage door repair services · 5.0★ from 1,099 Google reviews
Report card
Percentile vs other garage door repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired A1 Garage Repair LLC for 3 kinds of job.
A1 Garage Repair LLC for general repairs & installation
Clear ✕All 189 Google reviews tagged “General repairs & installation” · showing 160
Naji and team got me on schedule quickly and got my garage door up and running after a cable broke. Excellent communication and a fair price.
Our time window was 12-2pm and he arrived one time. We needed a new garage door opener. Christian had one with him. He installed the opener and helped down load the app and setup. Awesome work.
Came out, explained the procedure and was done in the time he mentioned. Christian was very pleasant and easy to talk to. Would absolutely recommend this company for your garage needs.
Christian installed two new Chamberlain Garage Door openers and did an outstanding job!
Naji was knowledgeable and did a great job repairing my garage door. Scheduling and communicating with Bethany was a great experience as well.
Naji with A1 garage repair did an excellent job with the repair. He was punctual, quick and very professional yet personable I highly recommend A1 garage repair, ask for Naji. Thank you Naji for the quick repair I truly appreciate it!
New garage door opener installed and working perfectly! Thank you, Christian!!
Came the same day I called. Fixed it for less than my other estimates. Shaun the technician was very nice and knowledgeable.
Christian arrived promptly and diagnosed the problem right away. Was done with repair in less than 30 minutes and had super fair pricing. Would absolutely use in the future!
Great experience, prompt service by Christian. Thank you!
Christian was fast and professional. Pricing beat the other company I’d called. Would recommend.
Great communication through the scheduling and service call. Christian showed up on time and was so friendly and professional. Found the problem right away, fixed it, serviced it and wrapped things up in about 20 minutes. Very happy with the experience.
Amazing service!! Quotes fast and fair!!! Shawn was here and had the opener up in no time!!! Would definitely recommend A-1 Garage Door
Very reasonably priced. Quick response. Couldn't be happier
Always the best!! These guys know their stuff. Thank you!!
This team is great! I called a handful of garage repair places in the area....most calls were routed to a call center or an AI agent. I understand that is the world we're living in, but I really appreciate speaking with someone local. When I called A1 - I spoke with someone in town and they sent Christian out…
Came out to the house and completed the work in very timely manner!
Broken cable and rollers on double garage door. Called A1 at 9am and Christian Sturgill was here at 11am to do the repair. Christian was very courteous, attentive to my concerns and finished the work within 30 min at a reasonable price. Would highly recommend A1 Garage Repair and Christian!! Congrats on your upcoming wedding!
A1 Garage repair was at my house within hours; Shawn got the door to close. Came back the following day and replaced the entire system. Shawn did a great job replacing my garage opener. He paired my car, the remotes and the keypad, all this in less than 2 hours. I do recommend A1.
He was very pleasant and helpful. He did an excellent job. He was very knowledgeable. Thank you.
Christian was so helpful and friendly. A pleasure to work with him. He explained everything thoroughly
Prompt, professional, knowledgeable, and through.
Same day service. Fast, informative, honest. Christian was awesome and took great care of us. Thank you!
Appreciated that they were able able to quickly schedule me the same morning I called. Shawn took care of replacing the springs and was on his way. Office even called me to let me know he was running a little late with the previous appointment knowing I needed to get to work . Great communication and service all around. Thank you!
Arrived on time and was quick and professional
The best experience I’ve ever had with a garage door company. Bethany got me scheduled same day and Shawn knocked it out in 30 minutes. And the price was very affordable too!
Christian did a great job replacing our garage door spring. He was very thorough, checked his work and new spring worked perfectly.
Christian Sturgill came out quickly and did a great job replacing my broken garage door springs. He was prompt, professional, and got everything working properly again. Great service—highly recommend!
The technician was friendly and professional.
Wonderful!! Fast. Explained everything. PERFECT!! Tune up of tracks and new remote to replace lost one.
Great to say the least. Fantastic company I have used several times. Would recommend without question.
Garage door fixed within 24 hours of my call. We received first class service from A1Garage Repair LLC and Naji the Servicer was excellent.
Super service!!! Arrived faster than expected and solved the problem immediately…. Saving me a new door!!!
Sean was the best! Help solve a problem and installed a new garage door effortlessly! The company as a whole is fantastic would not go with anyone else!
I've used A1 Garage Repair twice. First time for a spring replacement and the second for a Tune Up. Both times they have been on time and completed the job in a very timely and professional manner.
Great experience! Super easy to work with. Bethany was very helpful and responsive!
A1 came out the next morning over the winter when our springs broke. They were responsive, quick, and fair. 6 months later we knew we needed an entirely new garage door. We received multiple quotes and recommendations. A1 had the best quote and recommendation. Once the garage door came in they contacted us for…
Did great job of installing a new garage door opener.
Prompt, knowledgeable, and had everything he needed to fix the garage with him. Cost was reasonable too.
Spring failed yesterday. I called and within 15 minutes had a set schedule for today Serviceman arrived and within 30 min was done So far so good Would recommend
Was able to have someone out quickly for the repair that went much quicker than I had expected. Very satisfied
Christian was excellent and I would recommend him and A1 to all. He provided expert recommendations and was intentional in his work.
Christian was on time, polite , and responsible repair tech. He advised us to get a tuneup and we agreed. The mechanism is smooth and free of squeaky bearings. Thanks Christian and I definitely will recommend and use you next time.
EXCELLENT service. Highly recommend A1
Christian explained everything and that we would be better off getting both springs replaced and it saved us. He was quick and efficient. I would definitely recommend them for your garage door repairs.
Chris did a great job on our garage!
They did a good job 👏 Shawn is a professional. I appreciate you Bethany for the fastest service and flexibility. Thank you
Prompt help and fair price. Excellent communication. Technician Christian was kind, knowledgeable and professional. Highly recommended!!
Had an opener go out under warranty. While Genie was difficult to deal with, Shawn and Bethany were excellent to deal with and helped greatly in dealing with Genie. I appreciate all their help.
Prompt and knowledge
prompt, professional and always complete with their work.
The service was outstanding. They communicated very well and showed up at the corresponding time. Great experience overall
Replaced broken torsion spring and fixed several damaged hinges and wheels restoring our broken garage door to working condition. Christian was both knowledgeable and professional.
Christian was wonderful! Very quick & efficient. Nice to my dog, too!
Garage door springs snapped. Called multiple garage door repair companies. Boss recommended A1 for work he had done years ago. A1 had the soonest availability while also quoting the the lowest. Work was completed quickly and professionally. No complaints will use again in the future. Also showed up early in the…
Great service and incredibly friendly staff! I highly recommend them to my friends.
This company has bailed me out of a few garage door fiascos. I can't recommend them highly enough!
Shawn was on time and very knowledgeable. He answered many of our questions and was very professional. We appreciate the assistance for getting our new garage door opener up and working... Thanks again, Lynn and Susan
Great, quick service, used A1 garage repair for years. Shawn did a great job, done in 20 minutes. 100% recommend to anyone!!!
Fast, reliable, and knowledgeable service. Would highly recommend! Christian was awesome! I’ll be a customer for life thanks to the great service!
Shawn was very professional and kind. He explained the process and was very helpful. Very happy with the service received!
Christian did a fantastic job replacing springs.
Christian was the BEST!!! He resolved our problem with the garage door and some other issues we were having. I will use this company exclusively for any more issues with our garage door.
A1 Garage Repair company is excellent! Their service rep Chris Sturgill is very knowledgeable and professional and the front office is so accommodating and helpful. Bethany in the office is excellent too! Highly recommend this company!
Christian was fantastic. Highly recommend A1. Quick, easy, reasonably priced.
Came out quickly and repaired the issue without needing to replace . Highly recommend!
had to wait one day from my initial call, technician showed up knocked the job out in about an hour but the price was a bit outrageous at $545!!!
Christian did a wonderful job today. He was done under two hours, working on a very difficult door. Thanks for the quick service!!
After finding A1 with numerous positive reviews on the Nextdoor app, I reached out after our spring broke. Dealing with scheduling was very easy and then the service guy that came out was very knowledgeable and easy-going. The repair price was quoted up front and there was never any forced upselling on the part of…
Christian was prompt, knowledgeable, Kind and thorough. Garage door springs replaced quickly and efficiently. In and out in under an hour. Cost was at the average to low end of the estimates I found online.
Highly recommend. Very pleased with A1. This morning, the technician, Shawn, made the repairs to our garage door. He easily could have said more had to be done, but he did not. He had the problems identified from photos before he arrived from pictures that I sent. He was professional and very friendly. When I called…
Shawn was very kind and helpful. Got the door repaired and noticed my other garage door had the same issue with less damage done, so now both doors are set to go! Great service, and got the job done in maybe 15-20 minutes total. Thanks again!
Excellent communication, on-time service, really appreciated the advance photo of Christian, the technician, who was courteous, capable and efficient. A1 will always be my first call for garage issues. Thank you - you're what good business means.
Had Christian come out and fix my garage door within 5 minutes. Very friendly, knowledgeable and truthful with what was going on. I would recommend A1 and Christian for any repairs. I will be calling them if I ever need any furture repairs. Thank you A1 and Christian.
Quick. Great work.
Installed new garage. Shawn did a great job. Thank you!
Honest, fair pricing, no haggling or pressure sales like other quotes I got from popular companies. I would highly recommend and use them again!
Shawn was great! Very professional. I will recommend you guys.
Prompt. Courteous. Honest. Knowledgeable. Excellent.
Garage spring broke Monday evening and they had a repairman out by 9:30 am Tue. Fast and friendly service!
Fast response going into a holiday weekend and professional install of a new system M great work and response. Highly recommend!
This is a great company! Christian was always on time, very informative, and funny! I highly recommend using this service.
Technician arrived during the time frame I was quoted. He quickly diagnosed the problem and had it repaired in about 30 minutes.
Greatest Company Ever!!!! Would not consider any other Company. 👍
Shawn C. was great to work with and fixed our garage issues within an hour.
The A-1 Garage Repair team was prompt in their return call after leaving a message, professional, punctual and thorough in the site’s inspection, repairs and follow through. Highly Recommend!
A1 Garage Repair was outstanding! They were available for an early morning repair! The technician Christian arrived on time, was courteous, informative and knowledgable! The repair was completed and my garage door is up and running perfectly at a reasonable price! We will use A1 Garage Repair for any future needs! Highly recommend!
Here on time and fixed. Price was very reasonable. Great customer service. Will definitely recommend them to anyone.
Shawn was great! He arrived early in the 2 hour window, was professional and explained everything he did! He fixed our problem within 30mins!! Highly recommend A1!!
Great team. Professional. Honest and reasonably priced. They will tell you what you need without up selling unnecessary stuff. I would recommend them anytime. Chris is a great technician.
Just got my garage door spring replaced by A1 tech after the spring snapped couple of days ago. Shawn Chafins was very friendly and got it taken care of pretty quickly..
Christian was friendly. He explained exactly what was wrong and the best way to fix it. I'm so glad I called A1...
You have excellent employees!
Excellent service with great communication. Efficient and friendly service. Will definitely use again and recommend.
Very professional and good job
I have used A1 Garage Repair countless times and they have not disappointed. Today, Christian came out and took care of my door repair. He was on time, very knowledgeable and had a great personality. He fixed the problem in a timely manner too. I continue to highly recommend Naji and his team for their outstanding…
Christian and Shawn did a great job installing our new garage doors. Great service and a quality install. I would recommend A1 and their team.
Christian Absolutely best! Best service and best value.
Our spring broke on our garage door. Christin was out to fix it that same afternoon. He was so polite and kind to our dogs. We have been using A1 for years and will continue to do so.
A1 garage repair was wonderful to work with. They came out and provided us a competitive quote and never tried to upsell us, like other companies did. Turnaround time from placing our order to install was only three weeks and they kept us updated the whole time. Our installer, Christian was polite and very…
The service was amazing and fast and the process was very easy. I highly recommend them.
Great service and reasonable prices. And totally honest; we’ve used A-1 for years and won’t go anywhere else for our garage door needs
Quick quality service
Very professional, courteous, quick, and thorough
Quick and easy service.
I always use them to repair my garage. They respond very soon. They do their job professionally and their price very reasonable thanks.
We decided to go with A1 when our garage broke because they were recommended by several of our neighbors. They turned out to be a great choice! They had someone out to do the repairs within 24 hrs of my call. He was very respectful and got the work done quickly. Made sure to let us know of things that may be…
Naji was, as always, quick, effective, personable and professional. A1 is the first and only place I have ever needed to call for my garage door work. Their service has been so great I have never wanted or needed to look for anyone else. The only downside is that it is always years between the chances I get to…
Thank you A1 for being there for me, once again! Loll. Always on time! Just want to thank you for working with me to establish an appt time. I’d also like to give a shout out to Christian for doing such a fantastic job ! You understood what I needed and completed it without an issue .. both professional and…
Excellent experience!
Fixed a broken spring. Fast and friendly service and good price. Did not try an upsell me on any other repair and told me the garage looked good. Another company gave me an estimate and quoted triple the price and told me I had other repairs needed. So trust these guys!
Timely, prompt and easy to work with. He took care of the install of new opener and guarantee their work! I will refer them to my clients!
Excellent service and work quality. Christian was professional and on time and completed the work in bitter cold. Thank you!
Excellent, fast and local service. I don’t even think twice or shop around as A1 is the best around!!
Repeat customer for repairs and replacement garage door components. A manufacture's defect resulted in an unexpected failure. Called A1 Garage Repair for a service call and mentioned how long it had been since the last visit, and found out it was covered under warranty, which is awesome. Scheduled for service…
12 FT barn door cable tension failed keeping door open in 12 degree weather. Christian arrived hours after my call and noted our spring tension was too low. Full reset on spring tension and respool of the drive wires to the Liftmaster and he had us back in action!!!!
I called because our garage could not go down or up and they had a repair person out within 2 hours. There are always professional and honest.
Christian was very professional and did an excellent job. Highly recommend.
Called at noon to fix a broken spring and they arrived by 1:00. Friendly, efficient and professional. Made my life easy and was able to get on with my day.
Great experience with A1! Excellent communication from setting the appointment to the work being completed. I would recommend their services for anyone having issues with their garage doors.
I had to have 3 contractors working at the same time and A1 garage repair seemlessly cooperated with them and was always on time.
We called A1 Garage Repair because of a broken garage door opener. They were able to come out the same day and installed a new unit. The Technician Christian was great. He arrived on time, did a great job with the installation and even took the extra time to help me set up the myQ app on my cell phone which works…
I called A1 garage repair and Christian came out within a hour. Christian was the technician. He was professional and courteous and he had identified the problem immediately. He had it fixed it in no time!! A1 Garage Repair and Christian saved the day for me!! Another mission accomplished. 👍
Used many times, always get a quick appt, always do what they say, and always competitive on price ...will use no-one else, its a trust thing. We'll done Naji and co. 🤙💙🇺🇸🇮🇱
A1 Garage repair came out to assess our garage door which was opening very slowly. Christian came out and quickly assessed that the motor was failing. Was able to get a new opener installed efficiently. Very punctual, super courteous, and cleaned the space well after install. Communication was great with Bethany in…
Had a malfunctioning door that only worked half the time. They came out within hours and identified a short in the wiring of the safety eyes and repaired it on the spot.
Christian was the guy that came over, replaced my broken springs, and even adjusted the stops until everything was optimized. Local mom and pop store, without “you wanna buy this and that” sales tactics.
We had a torsion spring that needed to be replaced. Christian S. came out and did an awesome job! He had it all done in less than an hour. A-1 was was super quick to send Christian out, and he did a great job! Thank you!
Great service, very happy
10 out of 10! Shawn from A1 showed up early and prepared, had the springs needed and installed them quickly and professionally. Very polite and represented the company very well. I would easily recommend A1 to my friends and family.
A1 Garage Repair definitely gets a 10. He came fast, was polite and cheerful, was nice to my pup, and finished quickly. Thank you!
Christian was awesome! He went above and beyond and was very professional and friendly. Highly recommend!
excellent experience
Christian was friendly and service was great. He was prompt and professional. I will recommend this company to my neighbors and family members.
A1 is the Best in town! Bethany, office manager was cordial and scheduled our appointment right away. She communicated throughout the whole process. Christopher (Technician), was amazing! He was very professional, knowledgeable and on time. We highly recommend A1, they will NOT rip you off. They are truly customer focused. Thank you A1
Great to work with; quick response, professional and efficient technician, reasonable price; couldn't ask for more!
Very pleasant experience.
Called to get information on garage door repair and they had flat price on garage spring repair - NOT like others who said that there was a price to come out, a price for the parts and a price for labor. I told A1 Garage Repair what I needed and they quoted a single flat price AND scheduled the repair that day!…
Christian was great. Knows his trade very well, finished work quickly. A++
They came out so fast and Shawn did a fantastic job 10/10 would recommend!
Very prompt and professional service. Love to have it in my good books.
Christian did a great job at repairing our garage door. He arrived soon after my call to schedule a repair. He diagnosed the problem and had it fixed quickly. While we will soon need to get a new garage door, he didn't try to convince us that we needed it in place of the repair. He was honest and fair. We will…
Came the same day I called. Christian was friendly, polite and professional. Will use them again.
Trustworthy, great response time, and always do a great job when we need service. Would highly recommend.
A1 Garage Repair came and installed a new garage door opener that I had purchased at Lowe's, and did a general tune up of the squeaky tracks that had not been used for years. Patiently waited while I made a quick call to provider to restore electricity. Kind and professional service person and office staff that I would highly recommend. Fairly priced.
Door spring snapped this morning, Christian arrived on time and had us back operation in under 20 minutes! Great service!
Highly Satisfied Customer Experience!
I had a broken garage door spring and reached out to A1 Garage Door Services on Sunday. By noon Monday, they were already at my house. Christian handled the repair quickly and professionally—he replaced the spring, greased the rails, and had the door working smoothly in no time. The service was fast, courteous, and…
Great job replacing one panel of my garage door instead the whole door. Christian was a respectful worker. He installed the panel. Also Naji was great giving an estimate for the work to be done. I thank both of these workers.
We've utilized A1 Garage Door for a number of years. Initially for coil/spring replacement, when we wanted to refresh our garage door with something nicer and a quiet belt driven opener, we knew who we could count on. Their team is friendly, professional, and responsive, always a good value. I'd highly recommend…
Garage door cable and spring replacement - about 1.5 hours - great work and same day repair!
My first time using A1 and service was quick!! Christian came within 20min of my call since he was already in the neighborhood on another job. He replaced my springs and did a thorough job to make sure my garage door was functioning again. Thanks A1!
Everyone was easy to work with figuring out options for my garage door problem. Both Christian and Shawn did a great job and answered all my questions, and Bethany at the office even took my house pics and showed me what the different garage doors would look like.
A1 once again did a terrific job resolving our garage door issues. Their response time is exceptional, and friendly service is top notch. A1 had someone out to our home within hours, and he quickly identified the problem and gave us several options to address it. A1 soon thereafter installed the proper equipment…
Christian was friendly, professional, and not pushy while giving helpful recommendations about how to optimize our garage door unit. He got the door working in no time and did a much needed tune up! Would highly recommend to others.
They came out quickly and did a great job.
Excellent response time and service!
Kudos to A1 Garage Repair! They provided us with next day service. Gave us 30 min heads-up notification before arrival. Our assigned Technician arrived on-time, provided 1st class work and World class customer service! I would highly recommend them for your next project.
Outstanding! Extremely quick service done at an excellent price. Shawn was very pleasant and knowledgeable. If I ever need work on my garage door again, I know who to call. Thanks you!
Fast, friendly service at a reasonable price. I messaged them at 9am on a Saturday and they were out and fixed my garage door early that afternoon.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & installation | 189 | — |
| Garage door consultation | 33 | — |
| Customer support | 18 | — |
