Google reviewers rate A1 Pet Emporium 4.8 out of 5 based on 325 reviews, with the owner responding to every comment. Customers frequently praise the knowledgeable and friendly staff who assist with specific dietary needs, such as raw or single-ingredient foods. The store is noted for its extensive selection of high-quality products, reasonable pricing, and community involvement with local rescues. Criticisms in lower-rated reviews include instances of rude customer service, overpriced items, and one report of insects found in treats.
Google rating: 4.8 out of 5 from 325 reviews (90% five-star).
Reviews on this page: 325 Google reviews (214 with written comments, 10 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Pet Store serving Oklahoma City, Oklahoma.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.8
★★★★★
325 reviews on Google
5★291
4★17
3★8
2★4
1★5
Reviews from Google, shown as published (original wording, unedited).
PB
Paul BrooksLocal Guide · 195 reviews
★★★★★
The absolute best place for all your pets needs. From owners to employees they really care and are very knowledgeable about all the products they carry!
Response from the owner · 7 years ago
Thank you Paul. Your business is greatly appreciated. We have truly come to love you and your furbabies over the years and your continued support does not go unnoticed. Thank you very much and we appreciate that you support a locally owned and operated business.
Lori helped us and she was great! She had all the itchy dog knowledge and was extremely helpful.
Response from the owner · a week ago
Thank you so much for the wonderful review, Amber! We’re thrilled to hear that Lori was able to share her knowledge and help you find the right support for your itchy pup. We truly appreciate you shopping local and supporting our small business. We look forward to seeing you again!
I absolutely love A1 Pet Emporium!!! The staff is very friendly and also very knowledgeable. They are great with deciphering what might be the best product for your pet and they have a return policy that is very gracious. They have good quality ingredients in their products and a massive selection of toys/treats for your pet.
Shout out to Margo! She is amazing! She makes me feel so welcomed when I come into the store and offers great advice or suggestions for my pet when I have a question.
Response from the owner · a month ago
Kayla, thank you from the bottom of our hearts for such a kind review. We’re so happy you feel welcomed and cared for at A1 Pet Emporium, and we’ll be sure to share your sweet words with Margo. Thank you for choosing us and supporting a locally owned business — it truly means so much!
Love this place, they always have to best treats for my dogs. One of my pups has a heart condition and he can only eat single ingredient food and treats. And they always have what he needs in stock. Any pet owner needs to shop here
Response from the owner · 7 months ago
Thank you so much Michael for your wonderful review. We greatly appreciate your support of a locally owned establishment.
Employees are super friendly and knowledgeable. If they don’t know they are willing to find out. My dogs love shopping at A-1! High quality foods and treats for your best friend!
Response from the owner · 8 months ago
Thank you Shelley for your wonderful review. We greatly value your continued support over the years. Thank you for supporting a locally owned business.
