Google reviewers rate A1 Pet Emporium 4.8 out of 5 based on 177 reviews, with the owner responding to all comments. Customers frequently praise the friendly, knowledgeable staff, extensive selection of high-quality and specialty pet foods, and fair pricing compared to online retailers. The store is noted for assisting with specific pet needs, such as dietary changes or surgical recovery, and for its clean, organized environment. However, a small number of low-star reviews cite issues with rude service, poor animal care conditions, and long checkout times.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
Super friendly and knowledgeable staff, Jamie is great!
Mark, thank you for the wonderful five-star review! We’re so glad Jamie and our team made your visit special. Your support means so much to our locally owned business, and we look forward to seeing you again!
Good, good selection, good advice and,fair prices.
Dear Lynn, thank you for taking the time to visit A1 Pet Emporium and share your feedback. We are pleased to hear that you appreciated our selection, advice, and fair pricing. However, we noticed the rating did not fully reflect the positive comments you shared, and we would sincerely appreciate the opportunity to better understand your experience. If there was anything we could have done to better meet your expectations, please feel free to contact us directly. We value your feedback and are always committed to improving the experience we provide to our customers.
Love this place, they are always friendly. Had an issue with our newly adopted cat. They suggested a better food for her and it's perfect for her needs.
Thank you so much for the amazing review! We’re thrilled to hear that you’ve had such friendly experiences with us and that the food recommendation has been perfect for your newly adopted cat’s needs. We truly appreciate you trusting us to help care for her, and it means the world to have your support as a locally owned business. We look forward to seeing you both again soon!
A well stocked pet supply store with friendly and knowledgeable staff.
Thank you so much for your kind words, Evan! We’re so glad you had a great experience with our team and found the store well stocked. We truly appreciate your support of our small business and for choosing to shop local — it means so much to us. We look forward to seeing you again soon!
Ashlee is so helpful. She deserves a raise.
Avery, Thank you for your wonderful review. We greatly appreciate your business and support of a locally owned business.
Love this location, great dog food, great employees and they support multiple local dog rescue organizations!
Thank you Debra for your wonderful review. We greatly appreciate your business and support of a locally owned establishment.
The best place to go to find food for a new pet - they have samples and expertise to recommend good options. They will order for me if I want a whole case of something, and call me when it's in.
Thank you Allyson for your wonderful words. We truly want to be everyone's favorite neighborhood pet supply store. We care about our customers and their pets. Thank you again for supporting a locally owned business.
This is my fur-baby, Willa. She is a year old today and since the day I brought her home I have shopped here. All the staff has been so inviting to me and my fur-baby. They answer all my questions, love on my baby and advise me on food, toys, treats, leashes etc. I never have a worry with my purchase or that anything will negatively affect my Willa.
Thank you so much for your wonderful review! We’re so grateful you’ve trusted us with Willa since day one. It means the world to our locally owned business to support you both, and we truly appreciate you shopping with us!
Real nice store. The young lady was very helpful and nice.
Thank you so much, Debbie! We’re glad you had a great experience and truly appreciate you supporting our locally owned business. We hope to see you again soon!
Service and one to one visit was top tier for customer service..she heard on what my situation on my dogs surgery and change of diet recommended on my English bulldog..left confident with the good choices of food/treats I purchased during my visit...Will be back real soon.... they are cheaper than chewy and Amazon
Thank you Pepe for your amazing words. We really strive to listen to our customers and help them find the best food/treats for their pets. Our prices are a big concern for most, but honestly, once you have us compare prices and benefits, we are generally more cost effective. We truly appreciate all your wonder words and support of a locally owned establishment.