Google reviewers rate A1 Water Conditioning & Solutions 4.8/5 from 192 reviews, noting the owner replies to 63% of comments. Customers frequently praise the staff's punctuality, communication, and knowledge during water softener installations and maintenance services. They also highlight fair pricing and efficient service delivery. However, some low-star reviews criticize high consultation fees, missed appointments, and unresolved issues regarding water taste or system bypass options.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Excellent communication, well educates the consumer Of the issue of why it’s needed. I was at the end towards my closing of my home when I found out this was needed. After explaining my situation to the owner of the business he had it installed the very next day I will definitely recommend this company and I would definitely use them again if I needed
A1 Water Conditioning is professional, knowledgeable and a dependable company. We had water softener system installed as well as a water filter system for our kitchen sink. We had no issues with our installation and the company is very good about our maintenance on both. We are very satisfied with all aspects of this company and highly recommend them.
Great service. Very knowledgeable and personable staff. Thanks a1
Vinnie was great and explained everything in detail. The two service guys that conducted the work were neat and polite and did an amazing job. Highly recommend them.
A1got to my house early and install went smoothly. Professional, courteous, and informative
Thank you for the wonderful five-star review! We’re so glad our team arrived early and that the installation of your new whole-house water filtration system went smoothly. Providing professional, courteous service and making sure our customers understand their equipment are very important to us. As a small, family-owned business, we truly appreciate your trust and are proud to help families throughout Sussex County enjoy cleaner, better-quality water!
Great service. Been using them for years for water testing and conditioning. Don't hesitate!!
Thank you for your kind words and continued loyalty! It truly means so much to our family that you have trusted A1 Water Conditioning and Solutions for years with your water testing and water-conditioning maintenance in Washington Township, NJ. We’re grateful for the opportunity to help keep your system operating properly and your home’s water at its best. Your recommendation means more to our small, family-owned business than you know, and we’re proud to serve our neighbors throughout Bergen County!
The crew was friendly, knowledgable and cleaned every thing up!
Thank you for the wonderful five-star review! We’re so glad our crew was friendly and knowledgeable and left everything clean after installing your new Clack high-efficiency water softener. It was a pleasure helping address the hard water in your Roseland, NJ, home. Thank you for trusting our family-owned business—we’re proud to serve homeowners throughout Roseland and Essex County!
Robert was professional and knowledgeable and clean. He was trained well.
Thank you for the fantastic five-star review! We’re delighted that Robert provided knowledgeable, professional service and left everything clean while servicing your water neutralizer system in Chester, NJ. We’re proud to have him on our team, and your compliment about his training means a great deal to us. Careful workmanship and doing the job properly are very important to our family-owned business. We truly appreciate your trust and are proud to serve homeowners throughout Chester and Morris County!
Amazing service. A1 went out of their way to help us with things that were not part of the project scope.
Truly, we thank you for the amazing five-star review! It was our pleasure to help your family beyond the cope of the project. Anytime we can help out our customers we will always do our best. We appreciate that you trusted us with the install a UV water-disinfection system, water neutralizer, PFAS reduction system, and whole-house nitrate reduction system in your Montville, NJ, home. To us, good service means looking at the whole picture, so we’re especially glad our team could assist with needs beyond the original project. Your trust means to us, we’re proud to serve families throughout Montville and Morris County!
Robert was AWESOME! Explained everything to me.<br>Great experience!
Thank you for the fantastic five-star review! We’re thrilled that Robert made your experience so positive by clearly explaining every part of the new treatment equipment for your well water. It was our pleasure to install your UV water-disinfection system, PFAS/PFOA/PFOS reduction system, nitrate reduction system, and uranium (gross alpha) reduction system. A1 Water Conditioning and Solutions is proud to provide professional well water treatment installations throughout Vernon, NJ, and Sussex County. We truly appreciate your trust in our team!