Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts
Google reviewers rate AA Casper Storage 4.7 out of 5 based on 95 reviews, with the owner responding to 92 percent. Positive feedback highlights helpful staff, quick phone communication, online rental options, and secure facilities with video surveillance. However, several low-star reviews criticize significant monthly price increases after ownership changes, strict billing policies for partial months, and concerns regarding unit maintenance and access issues.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Maggie helped me today and was very kind and personable and she assisted me every step of the way.”
“Every time I called all my questions were answered to satisfaction very pleasant people to deal with highly recommend 10 out of 10”
“I DO NOT RECOMMEND THIS STORAGE UNIT FACILITY!”
“Clean property, affordable, understanding & very helpful.”
“UNACCEPTABLE and POTENTIALLY ILLEGAL TREATMENT - AVOID AA STORAGE AT ALL COSTS!”
“Mylyn was super amazing and very easy to work with and very helpful!”
“They take safety seriously and do a great job protecting their customers and their belongings.”
“Horrible business practices, preditory, I had to pay a full month, for only 4 days, of my move out month.”
“They were quick and convenient and were able to quickly answer any questions we had.”
praise complaint · found by our text analysis, Google review wording unchanged.
Jenny was AMAZING, super helpful and professional. We lost signal a couple times setting up the storage rental and she called me right back. Can not recommend them enough!
Jenny was a HUGE help in my time of need! The pricing was great,as well as them having the size of storage unit available that I needed. GOOD JOB JENNY! THANK YOU SO MUCH!
James, thank you so much for the 5-star review and for giving Jenny such a great shoutout! She truly cares about helping people, and we’re lucky to have her on the AA Casper Storage team. We’re so glad she was able to make things easier for you when you needed help and get you into the right size storage unit at a great price. We’ll make sure Jenny sees your kind words — they’ll mean a lot to her. Thank you for choosing AA Casper Storage for self-storage in Casper, Wyoming!
Awesome service great staff awesomeness!
Dusty, thank you for the awesome 5-star review! We’re so glad you’ve had a great experience with our team at AA Casper Storage in Casper, WY. We appreciate you choosing us for your storage needs, and we are here 24/7 when you need us. Thanks again for the kind words!
Maggie helped me today and was very kind and personable and she assisted me every step of the way. I appreciate all of her efforts.
David, thank you for the 5-star review! We’re so glad Maggie was able to help you every step of the way and make your experience a positive one. We truly appreciate your kind words about her friendly and personable service. Thank you for choosing AA Casper Storage on Casper View Court in Casper, Wyoming!
Getting all the details over the phone saves a lot of time and effort, Jenny is very professional on what she does
Oscar, thank you for the five-star review! We’re glad Jenny made the rental process easy and provided all the information you needed over the phone, saving you time and effort. Professional, helpful service is an important part of the experience we provide at AA Casper Storage on Casper View Court. Thank you for choosing AA Casper Storage in Casper, Wyoming. We appreciate your trust and are happy to help with your storage needs!
Mylyn was super amazing and very easy to work with and very helpful! I would recommend y'all to anyone! Loved my experience here! Thanks
Lisa, thank you for such a wonderful five-star review! We are especially grateful for your kind words about Mylyn. She works hard to make every customer feel supported, comfortable, and confident throughout the rental process, and it is clear she made a lasting impression. We are incredibly lucky to have Mylyn as part of the AA Casper Storage team, and we will make sure she sees your thoughtful feedback! Thank you for recommending us and for choosing AA Casper Storage in Casper, Wyoming. Our team is here 24/7 whenever you need assistance!
Excellent professionalism, very helpful, and so very kind! It helps me feel confident about choosing AA Casper Storage for my storage needs! I know I made the right choice. Thank you for your help, and for allowing me to do business with you!
Heidi, thank you so much for the kind words! We’re really glad our team made you feel comfortable and confident in choosing AA Casper Storage. Knowing you feel you made the right choice means a lot to us. We truly appreciate your business and are always here 24/7 if you need anything along the way!
I really like their security system and the way they carefully verify everything to make sure nobody can access someone else’s unit or rent under someone else’s information. They take safety seriously and do a great job protecting their customers and their belongings. But definitely no excess for Semi truck :)
Thank you so much for the thoughtful 5-star review! We truly appreciate you taking the time to share your experience with AA Casper Storage. We’re glad to hear that you value the care we put into our storage rental process, customer verification, and account security. At AA Casper Storage in Casper, WY, we work hard to make sure our customers feel confident that their belongings are protected and that access is handled carefully and responsibly. Your feedback means a lot because we know choosing a storage facility is about more than just finding extra space — it’s about trust, communication, and knowing your items are being stored with a team that takes customer safety seriously. Thank you again for choosing AA Casper Storage at 131 Casper View Court. We’re grateful for your trust and are always happy to help with your storage needs in Casper!
A completely painless experience, no complications throughout and entire 12 months of renting. Recommended.
Thank you so much, Tristan, for your recommendation and for continuing to trust AA Casper Storage with your storage needs in Casper, Wyoming. We’re thrilled to hear your experience has been completely smooth and hassle-free throughout your 12 months with us so far. Our goal is always to provide clean, secure, and affordable self-storage along with dependable customer service that makes storing with us easy and stress-free. We truly appreciate having you as a valued long-term tenant at AA Casper Storage. Whether you need extra space for personal belongings, moving, or business storage, we’re committed to providing a reliable storage experience you can count on. Thank you again for your support, and we look forward to continuing to serve you.
Mylyn was so wonderful helping me move out. She deserves a raise. My experience here over the years was remarkable and thank you. Mary Ann Hogsett
Thank you so much, Mary Ann, for your heartfelt review and for being a valued customer of AA Casper Storage over the years. We’re truly grateful for the trust you placed in us for your storage needs in Casper, Wyoming. It means so much to hear that your experience with our facility has been remarkable from beginning to end. We’re especially happy to hear that Mylyn provided such wonderful customer service and made your move-out process smooth and stress-free. We agree — she is an important part of our team, and we’ll be sure to share your kind words with her. At AA Casper Storage, we strive to provide secure, affordable self-storage with compassionate, helpful service that makes every customer feel supported. Thank you again for your loyalty, your kindness, and for allowing us to serve you over the years. We wish you all the very best moving forward.
Analyzing 5,399,7095.4M ReviewsFor 14,50414.5K Experts