Google reviewers rate AAA Appliance Service Center 4.8 out of 5 based on 2949 reviews, with the owner responding to 93% of feedback. Customers frequently praise punctual arrivals, clear communication regarding scheduling and diagnostics, and professional technicians who often resolve issues in a single visit. The service handles various appliances, including refrigerators and stoves, with many noting fair pricing and helpful staff. However, some low-star reviews highlight delays in repairs, unexpected fee increases, and instances where technicians were unable to fix issues or directed customers to other providers.
Google rating: 4.8 out of 5 from 2,949 reviews (94% five-star).
Reviews on this page: 2,949 Google reviews (2,059 with written comments, 19 with photos).
Owner responses: the business replied to 93% of reviews.
Great initial response to the issue, diagnosis, and follow-up service. The tech was excellent and professional! Speed Queen has a great warranty servicer in AAA! Thanks, Alan Oates
Services: Dryer repair
Response from the owner · 11 months ago
We're thrilled you had such a positive experience! Thanks for sharing your feedback and for your business.
Tech arrived on time to fix my noisy refrigerator. Diagnosed the problem as a bad fan motor. He replaced the bad fan motor and now my refrigerator runs like new. And he was in and out in less than 15 minutes. Very satisfied with the AAA service.
Response from the owner · 2 days ago
We are so happy to hear your refrigerator is running perfectly again! Thank you for the kind feedback.
Communications from AAA Home Office were outstanding. From the initial conversation to the installation day, AAA service agent and technician were thorough and on time. The tech even cleaned up after he finished the repairs. I was so Impressed that I shared my great experience with several of my friends. Thank you AAA Appliance Service Center.
Price assessment: Great price
Price: $350–400
Services: Refrigerator/freezer repair
Repair wait time: 1–2 hr
Response from the owner · 3 days ago
Thank you for the wonderful feedback! We are thrilled our team provided such reliable and professional service.
We have a Thor stove/oven and we use Triple AAA for service needs! They are highly professional, honest and trustworthy in their work! Grateful to have my stove back and making cookies just for fun!!
Response from the owner · 3 days ago
We are so happy your stove is working perfectly again! Thank you for trusting us with your repairs.
I called for a service technician to check out my upright freezer that was not cooling properly. He came on time and quickly checked the unit, he found the compressor defective and gave me price for the replacement. It was decided that it would be cheaper the buy a new freezer. That is what I decided. I have used them previously and found them excellent and they guarantee their work. I paid the service fee of $175.00 for the call.
Price assessment: Not sure
Price: $150–200
Services: Freezer repair
Repair wait time: 0–1 hr
Response from the owner · 4 days ago
Thank you for your feedback. We appreciate your loyalty and are glad our technician provided clear, honest advice.
After reporting our freezer issue to Frigidaire, we were contacted by AAA Appliance. Everyone we dealt with was friendly and helpful. They ordered the necessary part (covered under warranty - so no charge) and installed it quickly. We were very pleased with the service and would highly recommend AAA.
Price assessment: Great price
Price: $1–50
Services: Refrigerator/freezer repair
Repair wait time: 0–1 hr
Response from the owner · 5 days ago
Thank you for the kind words! We are delighted we could resolve your freezer issue so quickly and efficiently.
Every single person I spoke to at AAA was helpful, kind, and professional. Shout out to Isaac specifically. Now we have a brand new refrigerator again - Highly, highly recommend!
Price assessment: Great price
Services: Refrigerator/freezer repair
Repair wait time: 1–2 hr
Response from the owner · a week ago
Thank you so much for your kind words! We are thrilled Isaac could help resolve everything so quickly.