Customers frequently praise the company for its punctuality, professional communication, and effective removal of various wildlife, including raccoons, squirrels, and birds. Recurring themes highlight the staff's knowledge and the thoroughness of sealing entry points to prevent future issues. However, a pattern of criticism exists regarding pricing transparency, with some clients reporting unclear estimates or unexpected costs. Additional negative feedback mentions instances of poor phone responsiveness and inhumane trapping methods.
Google rating: 4.9 out of 5 from 190 reviews (95% five-star).
Reviews on this page: 190 Google reviews (173 with written comments, 14 with photos).
Owner responses: the business replied to 90% of reviews.
Most recent review: October 30, 2026.
Service: Wildlife serving Houston, Texas.
Data from Google, last updated November 3, 2026.
Star ratings
190 Google reviews we collected
4.9of 5
5 stars18195%
4 stars11%
3 stars21%
2 stars11%
1 star53%
Praise vs complaints
Phrases our text analysis found in 173 written reviews
97%praise
Praise33697%
Complaints113%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8926%
Speed & response7522%
Would recommend5416%
Quality & results5115%
Communication329%
Price & value288%
Honesty & trust185%
What customers talk about
We read 173 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tonya is the person who answers the phone, great costumer service skills, helpful and has time to listen to you and provide all the answers to your questions.”
“Instead I had her calling me rude and acted so offended that someone would question the price or the lack of results.”
“…his name is Tomas I truly recommend this person, he knows his stuff , quick , effective, professional, on time as promised , explained everything step…”
“They never called back so I can’t say lol”
“I definitely recommend AAAC Wildlife Removal to anyone who might need their services.”
“Very thorough job by Tomas and he found the rat that was smelling terribly.”
“He took care of everything in a timely manner, replaced the vent that was damaged and made sure I was in the loop with everything.”
“…ws his stuff , quick , effective, professional, on time as promised , explained everything step by step .…”
“They’re fair, honest and truly have a heart to help not only the homeowner but the animals as well.”
“Great reliable service to help control the invasive hog problem before they hurt one of our employees.”
People customers mention
Brian8 reviews
Austin8 reviews
Control8 reviews
Josie6 reviews
Isai4 reviews
Tomas4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I found this company by Chat GPT recommendation. And it was a great recommendation. Tonya is the person who answers the phone, great costumer service skills, helpful and has time to listen to you and provide all the answers to your questions.
The specialist who came to my house deserves the best Kudos his name is Tomas I truly recommend this person, he knows his stuff , quick , effective, professional, on time as promised , explained everything step by step . And at last they provide a careful and humane management of the Racoon family that needed to be removed
Response from the owner · 3 days ago
Thank you so much! Anytime you need us, please do not hesitate to call us!
J
John1 reviewiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
It's been a couple of months since I had AAAC Wildlife Removal come to my place, but better late than never, to leave a review. I thought I had already left one, but apparently I had not. This company is great!!They came out, set up traps, and captured 2 young squirrels that had been in our walls for a couple of months. I chose this company because I didn't want to have the squirrels killed, but I did want them out of there. This was the most humane way to get that done given that the other companies I contacted were only ones that would kill them, remove them & sanitize the area where they had been. Also, doing it this way was also much more economical than hurting or killing them. Everyone I spoke to there (from the individuals on the phone to those who put up the traps & took the squirrels to wooded areas to release them) was very nice and knowledgeable regarding the company's humane practices. I definitely recommend AAAC Wildlife Removal to anyone who might need their services. Tracy Cline.
Price: $100–120
Response from the owner · 7 months ago
Thank you for your review! We appreciate your business!
AAAC Wildlife Removal
Brian and Josie Moss
K
Karen Gleason4 reviewsiTotal number of Google reviews Karen has written across all businesses on Google Maps, not just this one.
Tomas was very knowledgeable and patient in answering questions and explaining the process. My brother referred them to me nd I would highly recommend to others!
Price assessment: Reasonable price
Price: $200+
Pest type: Rodents
A
A ScalaLocal Guide · 18 reviewsiTotal number of Google reviews A has written across all businesses on Google Maps, not just this one.
The service we received from AAAC Wildlife Removal was absolutely phenomenal. They were professional, straight to the point, and without hassle. Austin and Isai came out to pick up the animal and seal my home, they were both very kind, professional, and knowledgeable. Definitely will be calling AAAC again if needed and recommending to my friends!
Price assessment: Reasonable price
Pest type: Other
Z
Zachary Jones1 reviewiTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
