Air conditioning repair service · Winter Garden, FL
ABC Air Conditioning & Heating Specialist at a glance
Customers frequently praise the company for punctual arrivals, clear communication, and thorough explanations of HVAC issues. Recurring themes include professional conduct, detailed documentation with photos, and the availability of service contracts for ongoing maintenance. However, some reviewers cite high costs for warranty repairs and express frustration with specific installation errors or report access issues.
Google rating: 4.9 out of 5 from 1,240 reviews (94% five-star).
Reviews on this page: 1,240 Google reviews (751 with written comments, 19 with photos).
Owner responses: the business replied to 76% of reviews.
Most recent review: October 24, 2026.
Service: Heat Pump Installation Service serving Winter Garden, Florida.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.9
★★★★★
1,240 reviews on Google
5★1,167
4★38
3★5
2★5
1★25
Reviews from Google, shown as published (original wording, unedited).
CT
Craig Terry1 review
★★★★★
Marcos Martinez came out to my resident today to service my Hvac unit and I must say he was Great! He was very knowledgeable and professional. He took his time to explain what was going on with my Hvac unit. I would definitely refer your company to my family and friends and have them specifically ask for Marcos! I personally and specifically would like to request Marcos Martinez as our mandatoryTech moving forward. Thank you Marcos for your professionalism and knowledge!!
I had the pleasure of meeting Marcos Martinez today. He came to service my Hvac system. I asked tons of questions and he was very polite and patient with me. He took his time and explained and answered all my questions, and Boy did I have a lot!! I like to request Marcos as our mandatory Technician! to service our Hvac system. Hands down. I definitely feel he knows his stuff and was very professional. I have already established a great rapport Thank you Marcos!!
5 STARS!! The Stars are beautiful but the customer happy is even better. We are here for ALL your A/C needs from Maintenace, to Service, to Duct Work, Insulation & Antibacterial Lights, anything HVAC related call us!! Thank you again!
I called ABC Air to sign up for a service contract. XAVIER DELGADO was the most respectful, kind, and knowledgeable young man ever! He found issues that a previous service ignored. He explained everything to us step by step. After an estimate which included my service contract he surprised us an did the repairs that needed attention the same day. Xavier is a valuable asset to your company and I will be recommending him to all my neighbors.
Thank you Xavier
Response from the owner · 5 days ago
5 STARS Thank you so much. The review is great but the feedback is just amazing. We try very hard to be the A/C company that provides your repair, estimate, or options but also the one you enjoy calling! Thank you again for the review !!
Just had Xavier Delgado at the house and he was hands down the best tech we've had. After having a very negative experience with our previous AC company, he was very thorough and made me feel completely at ease with the entire process. Thank you so much! Highly recommend!
Price assessment: Great price
Services: A/C system maintenance
Response from the owner · 5 days ago
5 STARS Thank You!!! Our Techs are always updating their craft with training and are very kind and interested people. We have such a great support team in the office ready to field your calls, needs, and scheduling. Thank you for the great review :)
Marcos Martinez serviced my A/C, very professional and personable! Definitely went above and beyond! 10/10!
Price assessment: Great price
Price: $1,000–1,200
Services: HVAC system repair
Response from the owner · a week ago
5 STARS are always amazing but your review was awesomness!! Thank you for highlighting Marcos because our Techs are outstanding and really care about their customers. Everyone at ABC are just like your neighbors.... we live and work here and prioritize YOU!! Thank you again for the great review :)
Jesus the tech was very courteous and handled the repair quickly. The unit is still under warranty and it cost far more than I expected to pay but they got it taken care of quickly and professionally and I do appreciate that.
Price assessment: Overpriced
Price: $1–200
Services: HVAC system repair
Response from the owner · a week ago
Thank you for your review. We do appreciate all our customers and try our very best to give the best service and be fair in our charges. We have absorbed a great deal but eventually our pricing has to reflect the issues facing our industry... as all industries have been affected with price hikes. We will continue to offer the best and most trained techs, support staff, and pricing we possibly can. Thank you again for being a valued customer.
Jesus was the technician for the recent maintenance service. He was professional and knowledgeable. We have been working with ABC for about a year and are highly satisfied with the team’s support and service.
Services: HVAC system maintenance
Response from the owner · a month ago
5 STARS Thank you for all 5!!! We really appreciate the great review and it's wonderful to have this kind of review I never get tired of reading What ever your A/C need call us we will help you with it!! Thanks again :)
ABC Air has serviced my system for years. The technicians are extremely knowledgeable and friendly. Trust and believe you won't go wrong trusting them with your HVAC service. My tech was Marcos Martinez, and I would like to maintain him as my trusted HVAC technician for all future services.
Price assessment: Reasonable price
Price: $1,000–1,200
Services: HVAC system repair, HVAC system maintenance, Cleaning
Response from the owner · 3 weeks ago
5 STARS Thank you so very much. Our customer are like the Stars!! We are ready to get to the issue and Repair, Replace or Maintenance. Thank you for the great review and your continued business.
Chris was informative, professional and thorough. I am happy with ABC’s service for my first HVAC check up of the season.
Price assessment: Reasonable price
Services: HVAC system maintenance
Response from the owner · 2 years ago
Thank YOU for the 5 STARS!! We are ready, and now you are too, for the super sized heat we have every year. We love our customers and want them to be cool all summer!! Thank you again!!
