iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%66+45.7Reliability 31%46+14.2Experts Score= 60Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.60SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 45 babysitting servicesiPosition by Experts Score among all companies we track in this category. · better than 11%
4.6★★★★★20 Google reviews
90%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate ABC Express Inc 4.6 out of 5 based on 20 reviews, with the owner not responding to any comments. Positive feedback highlights consistent teacher retention, a nurturing faith-based environment, and strong academic preparation for kindergarten, often citing long-term family loyalty. However, low-star reviews criticize ownership decisions, specifically regarding pandemic-era financial requests and leadership handling of enrollment policies for children with developmental delays.
Google rating: 4.6 out of 5 from 20 reviews (90% five-star).
Reviews on this page: 20 Google reviews (18 with written comments).
Owner responses: the business replied to 0% of reviews.
Most recent review: February 1, 2026.
Service: Babysitting Service serving Edina, Minnesota.
Data from Google, last updated November 2, 2026.
Score profile vs other babysitting services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
ABC Express IncBabysitting Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC Express Inc: 66/100 on this factor. Category median: 83.B
66
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC Express Inc: 46/100 on this factor. Category median: 71.C
46
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ABC Express Inc: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 63.–
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Bar = this company · dark tick = category median.
Star ratings
20 Google reviews we collected
4.6of 5
5 stars1890%
4 stars00%
3 stars00%
2 stars00%
1 star210%
Praise vs complaints
Phrases our text analysis found in 18 written reviews
94%praise
Praise1694%
Complaints16%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend953%
Quality & results212%
Staff & attitude212%
Honesty & trust212%
Speed & response16%
Communication16%
What customers talk about
We read 18 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We found a wonderful community there and would recommend this school to anyone looking for a preschool in the area!”
“The teachers have done an amazing job throughout the years and successfully prepared both for kindergarten.”
“ABC Express has provided our 3 children a Christian environment with caring teachers, fun learning and unique experiences over the past 5 years.”
“…he magnitude of difference between the education, communication, and genuine concern for the well-being of our children.…”
“…d I can’t express the magnitude of difference between the education, communication, and genuine concern for the well-being of our children.…”
People customers mention
Kindergarten3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMarie5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
This place is absolutely magical! You should ignore the one negative review on here, as it is no indication of the quality of care that your children will receive. There is a reason that the teachers stay for a long time. ABC understands the importance of taking care of the teachers, so that they can take care of…
JJos2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★
Good teachers that care, but ownership isn't great. We ran into a couple issues before, but the biggie came during the pandemic. When businesses shuttered due to shelter in place mandates, ABC ownership asked for money to help them keep the business solvent. Parents obliged in a big way - ourselves included. I…
AAndrea4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
We absolutely loved everything about ABC Express! We sent all three of our kids there and each one had the best experience. The teachers are what truly make this place incomparable. Each interaction makes you and your kids feel welcome and loved. They genuinely care about each one of their students. Not only are the…
AAmanda3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
We love ABC so much! I'm so sad that our 3rd kid is almost finished. Couldn't recommend it more!!!
NNicole4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
All three of our children have gone through abc express over the last decade and we could not be happier with our experience. The staff is incredible, and we have made many friends for life there. Once kindergarten rolled around for each child, we found they were more than ready and equipped for what was to…
TTaylor2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
ABC Express is a little slice of Heaven on earth! All three of our children thrived there and loved their experience. I could go on and on about every single teacher and the warm and loving environment, but truth be told, this place is truly magical ✨
This place is absolutely magical! You should ignore the one negative review on here, as it is no indication of the quality of care that your children will receive. There is a reason that the teachers stay for a long time. ABC understands the importance of taking care of the teachers, so that they can take care of your kids. Who wouldn’t want that? They love the kids, and are fantastic teachers. We’ve been to another daycare, and I can’t express the magnitude of difference between the education, communication, and genuine concern for the well-being of our children. We would also say the quality of the administration is 10x better than what we experienced in a more corporate run center. Our children are thriving at ABC. We highly recommend!
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Jos Ahlbe2 reviewsiTotal number of Google reviews Jos has written across all businesses on Google Maps, not just this one.
Good teachers that care, but ownership isn't great. We ran into a couple issues before, but the biggie came during the pandemic. When businesses shuttered due to shelter in place mandates, ABC ownership asked for money to help them keep the business solvent. Parents obliged in a big way - ourselves included. I greatly value educators -- there are several in my family. Anyway, when it was time to get our kids back in, once our kids were vaccinated and safer, we were told the favor would not be reciprocated because they had other paying parents. No word before then. Just that they would not return the favor since they no longer needed us.
What's worse is that they received PPP for $134K to pay payrolls and stay afloat. Those loans were forgiven, but they never paid back a dime to parents who weren't receiving services like ourselves.
A
Andrea Ficken4 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
We absolutely loved everything about ABC Express! We sent all three of our kids there and each one had the best experience. The teachers are what truly make this place incomparable. Each interaction makes you and your kids feel welcome and loved. They genuinely care about each one of their students. Not only are the people amazing, but the school itself excels academically. Even in the youngest classrooms they are teaching and preparing them to be successful when they leave for Kindergarten. We found a wonderful community there and would recommend this school to anyone looking for a preschool in the area!
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Cassie Pickerign4 reviewsiTotal number of Google reviews Cassie has written across all businesses on Google Maps, not just this one.
All three of our children have gone through abc express over the last decade and we could not be happier with our experience. The staff is incredible, and we have made many friends for life there. Once kindergarten rolled around for each child, we found they were more than ready and equipped for what was to come…all thanks to the wonderful team at abc express.
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Taylor Mahoney2 reviewsiTotal number of Google reviews Taylor has written across all businesses on Google Maps, not just this one.
ABC Express is a little slice of Heaven on earth! All three of our children thrived there and loved their experience. I could go on and on about every single teacher and the warm and loving environment, but truth be told, this place is truly magical ✨
G
Guinevere Allcox7 reviewsiTotal number of Google reviews Guinevere has written across all businesses on Google Maps, not just this one.
We are so thrilled with ABC Express preschool. We have sent all 3 kids here, and have had such wonderful experiences with the teachers, curriculum, peers and staff. Everyone is so loving, nurturing, educated, and truly cares about the kids. Our children have been so prepared for kindergarten after leaving ABC!
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Maggie Kumbalek2 reviewsiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
ABC Express is a wonderful school and community in which our son and daughter thrived. The owners and teachers at ABC Express are exceptional. I highly recommend this preschool!
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Tiffani Dodge4 reviewsiTotal number of Google reviews Tiffani has written across all businesses on Google Maps, not just this one.
We've been lucky to have two children attend ABC Express from the beginning all the way through their high five program. The teachers have done an amazing job throughout the years and successfully prepared both for kindergarten. We can't thank them enough for all they have done for our family. Highly recommend!
