How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%81+19.6Value 14%97+13.7Replies to reviews 7%47+3.3Craft & service penalty88−1.2Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCOREABC Home & Commercial - Plumbing Services Department
Austin, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #16Position by Experts Score among all companies we track in this category. of 23 sink repair services · 4.9★ from 1,093 Google reviews
Report card
Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired ABC Home & Commercial - Plumbing Services Department for 8 kinds of job.
ABC Home & Commercial - Plumbing Services Department for water heater repair
Clear ✕All 38 Google reviews tagged “Water heater repair”
Technician was spot on fixing our hot water, thank you!
Our water heaters needed replacing and we decided to replace with a tankless. ABC was very competitive and Grant and Derek did a fantastic job removing the old tanks and installing the tankless. We use ABC for plumbing, HVAC, and pest control.
New home owner here. I went with ABC for all residential services, as a starting point. I'm lucky to be able to pick from a lot of quality services, so I value having them all inside the same contact point. I have found ABC, as a service company, to be long-term, future-minded in their engagements. Never pushing…
ABC Home & commercial always do a fantastic service. They did an excellent water quality service. 100% satisfied service and highly recommend. Thank you!
My plumber Daniel was 6 star worthy. After a horrible experience with another plumber, I gave ABC a try. I got a new propane water heater installed IN THE SAME DAY. Called at 11am, new water heater installed by 6pm, and hot water was back by 630pm. Daniel was kind, knowledgeable, reassuring, and thoughtful. He…
Friendly, thorough and respectful. Fantastic experience with this company in Several areas.
We have used ABC pest control services for years. Starting last year we began using their plumbing services. We have been pleased with the prompt attention to our needs. They have been very professional and clearly explained our options prior to the service being provided.
Needed them in a pinch, and they were available and able.
Devin tackled a malfunctioning hot water heater in the sweltering attic, figured out the likely cause of its failure to keep the pilot lit, which actually turned out to hinge on 2 problems stemming from its installation. With parts snd a bit of help from a colleague nearby, plus a trip up on to the roof to secure…
I cannot say enough good things about ABC, especially Nick. I had an emergency weekend situation and within 3 hours, Nick had arrived. He explained everything - root causes, diagnostics, costs, alternatives, etc. He even explained things that could be tabled for a few days to avoid emergency surcharges. Nick was so…
I have been an ABC customer for years. I have used several of their services, primarily HVAC. Always been very happy. I have had to use the Plumbing department a couple of times and have never had a good experience. I have been without hot water for 10 days. They have been out 3x to repair my tankless system.…
Mike was so AWESOME! Got here, assessed everything and was able to quickly fix everything I needed while explaining the issues along the way. Definitely recommend
Expedient reliable service fixed what was broken and didn’t try to sell me a new water heater. Diagnosed and fixed within 6 hours same day after I called.
ABC employees are always kind and knowledgeable. I highly recommend their services!
Got several bids for a water heater repair snd they had the best price and service of anyone we talked to! Would definitely use again.
No hot water. Could not light the pilot.Called ABC at 9:00. David was here at 11:45. He found that there thermal switch needed to be rest. Got pilot to light and burner to ignite. Made sure everything was good. Great response time and great service.. I have been an ABC customer for years and will continue to be.
Service was prompt, courteous, and professional. A job well done!
Great customer service. Took the time to explain what was going on with my water heater. Highly recommend using ABC.
Use ABC for many services for many years. Value their reliability and professionalism.
I appreciated the hard work and no-hassle explanations. Great job all around: technical (plumbing), customer service, communication (specificity), and scheduling.
Professional, respectful of my house, efficient, on time: everything that I need from plumber. ABC is who I call first always.
Our family has used ABC home and commercial services for several years, plumbing, like toliets, clearing plugged drains, electric, ac/heating purchase and installations, hotwater heater replacement, and more. Dependable, pleasant, willing!!!
Water leaked from water heater into living room and ABC had somone out same day . He fixed the problem quickly and told me what to do in the future if a leak occurs again. Professional and curtious.
Matt was great! We don’t allow shoes in the house, so he was respectful about keeping the booties on. He wore a mask the whole time, and worked efficiently and cleanly. I don’t know how this place was cost wise, but I would happily have them come again!
I manage rental properties in Austin Texas. I am in charge of about 50 doors. I have decided that ABC is the only company that I’m going to go with for my repairs. First of all I’ve decided that working with a bunch of different companies trying to cut corners and such makes the book keeping more difficult than it…
During the crazy winter storm in early 2021, here in Austin, my hot water heater was in need of repair. Michael showed up and made all my worries and many days without hot water go away. He explained all of the work that needed to be done and kept me informed of timeline needed to complete the job. He was…
Sean F is the man. Consummate professional with a delightful personality. 100% would recommend to friends and family. I'm old enough now to appreciate good help when I find it - thank you guys!
Historic low temperatures caused a shutdown of electrical power throughout Texas. Like millions of Texans, I lost heat and lights for several days. Then my water pipes froze and burst, leaving me without water as well. Mike Logan came out to help as quickly as he could. He quickly located and repaired multiple…
Just did diagnostic but Steven Rodriguez was so professional i know he will make sure the part cones quick and we will be up and running ASAP. He’s great!
I can always count on ABC for all my repairs Thanks ABC
Prompt service and Blaze, the technician was great. He knew immediately what the problem was from the description in the notes and was in and out in about 10 minutes. Note: I used the company 6 months ago for my new water heater install (different technicians). They did not make me aware that the flood stop auto…
Love ABC home and commercial. Every single interaction I have had with them has been professional and fantastic customer service.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 70 | $327–$942 |
| Plumbing leak detection | 63 | $205–$520 |
| Toilet repair | 58 | $228–$585 |
| Drain cleaning | 54 | $328–$517 |
| Faucet repair | 51 | $133–$480 |
| Faucet installation | 45 | $305–$591 |
| Outdoor plumbing system repair | 43 | $278–$2.1k |
| Water heater repair | 38 | $173–$655 |
