How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%33+5Craft & service 20%63+12.6Value 10%71+7.1Momentum 8%40+3.2Track record 7%88+6.2Accountability 5%91+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREABC Home & Commercial Services
Better than 41% of bed bug exterminators · #17 of 29
ABC Home & Commercial Services for cockroach extermination
Clear ✕All 89 Google reviews tagged “Cockroach extermination” · showing 80
I wish they would have been more informative about pre-fog preparations that I needed to do before they fogged my house. Nothing was sent via email nor did they call before to make sure I knew all work I needed to do.
Having raccoons in the attic is stressful, but Paul Colon from ABC Home & Commercial Services made the entire removal process smooth and stress-free. He was punctual, incredibly polite, and very thorough in inspecting the space and handling the problem professionally. Outstanding work—we will definitely call ABC again for any future needs!
They go out of their way to do a good job.
Very professional I will recommend it
Great service technician Mr P. Colon. He was completely thorough with his pest control service inside and outside. You Rock! Very deserving of employee of the month. Thank you for a wonderful service experience.
Diego provided an excellent service and did everything that was asked of him and then some truly a quality service from this company
I was mistaken about refund. My bad.
Great Company
John was great! Very good at communicating and explaining what to expect with the service.
I was extremely impressed with the quality of the service I received the technician was very knowledgeable about what needed to be done and professional and I would recommend abc to my friends and family
We are very happy with all aspects of our service from ABC. Even with a persistent problem, our technician has been patient and determined to find a solution...which he did. We have experienced communication issues with the office at times but our home service is usually quick and very thorough. I highly recommend…
Service is amazing!! The guy who comes out is super nice and friendly
My technician, Jose, serviced our property for the first time. He was on time, and responded to all inquiries with confidence and professionalism.
Santiago is very good at his job. He’s thorough personable and kind I would recommend him anytime.
Ellos han hecho trabajos de fumigación a diferentes apartamentos en estos 3 años que he usado sus servicios. Son excelentes, funciona la fumigación y el mantenimiento al 100%.. Su personal son amables y confiables. Los recomiendo
I wasn't home but my son told me that they had come inside as we had asked. I assume that they had baited for roaches as we had asked as well. Thank you Matt
This is a great company. Technician Jose Santiago is professional, polite and very helpful. He does an amazing job. Definitely will be staying with this company. Jose goes over and above if I need extra assistance. Great technician! Great service!
I’ve been using ABC for over four years now and they are fantastic. Technicians are very professional and excellent customer service. So far had not have any issues with bugs or any insects since I’ve been using ABC extermination services. Always on time. I highly recommend ABC.
Very poor service. Can not follow the simplest instruction. I would not recommend this company to anybody.
Rodents are still here even though we have had their service since last February. A whole year. Removed captured mice on 8/6/22. Removed dead mice on 9/8/22. Jeremy removed dead mouse on 9/12/22. Jeremy Removed dead mouse on 09/24/22. Jeremy completed the bimonthly wonderfully and removed a dead mouse on 10/17/22.…
They always do an awesome job. We can call them anytime and they will do their best to help us. The best customer service and performance
Great person
Updated review: pest control came by for a follow up visit after sorting out the miscommunication that happened within my apartment complex. Asked me questions about what kind of problems I’ve been seeing and set traps up to try and get rid of the problem. Spoke to me about my initial issues and tried his best to…
We have had service with this company for over 2 years, and normally would give a 5-star rating. Today's service, however, left something to be desired. Per the reminder call 2 days before, the service was scheduled for somewhere between 9-9:45 am, but the tech didn't show until after 11. When he did, he knocked…
All the techs here are dedicated and very knowledgeable about what they're doing. The receptionists answering calls are super friendly and helpful as well. I've noticed the difference since I started the service and very happy with the results. I'm really glad I picked them for pest control!!
Melvin has worked wonders for my property. I manage 379 apartments and Melvin took on the challenge to cure our pest concerns. Within 1 year, Melvin and ABC pest have eliminated so much activity. Thank you for your partnership in making my community a better place.
Friendly professional and fast ! No complaints
They did a good job, but they came very late the last time. They did not provide a reason why.
The best service company in the area. Impressive! Thank you !!
Twice I received an email indicating a technician will be at my home on certain dates at 0800. This came without any communications with me to confirm if the time is good. The technician did not show and contacted the office. I was told the technician was running late on other appointments. Technician shows up…
Melvin was great. Very fast and friendly would highly recommend this companies services.
Geo ! was fantastic! He informed me when he was on his way and arrived within the allotted hour. He was kind and enlightening—a perfect score for customer service. I benefited much from his experience and admired his professionalism! Due to his expertise and professionalism, I would confidently suggest ABC's…
Great company! Shayne is a very nice, professional and know what he is doing.
The tech rep Shayne did a truly outstanding job throughout the house and explained everything he was doing and why he was doing it! I learned much from his expertise and also appreciated his professionalism ! Because of his knowledge and professionalism I would recommend ABC services to all my colleagues without any…
They are amazing. I had terminex for about 10 months they came out about 9 times in that time and still had an issue with roaches. They never killed them in all that time. I’m just 2 visits in 2 weeks Alfredo killed basically everything. I am so happy with their service and highly recommend to anyone looking for…
Melvin is a cockroach killing machine! He does the pest control at my condotel in Daytona and I no longer have guests complaints about the creepy crawlers. Thank you Melvin. You're the best!!!
We had a problem with bug's when we moved into the new house and tried several store products and then we called ABC and they took care of the problem and we're very happy with them. If you have a problem just call and they take care of it fast.
ABC is very professional, the technician was extremely nice. I would recommend them for all your needs!
The service is good
I manage several properties and ABC is always super thorough and professional. Melvin has been great, following up on every stage and making sure the job is done well. I cant imagine using any other company for our pest control needs
Thank you so much ABC Pest Conttol. They are efficient, timely and nice!!
Melvin with ABC Pest Control is GREAT! We have been doing business with him and ABC for over two years now. He is professional, on time, very thorough and extremely knowledgeable. We would recommend him and ABC for any pest control issues.
Tyler was on time, professional, friendly, and very thorough in his inspection of our house. He explained everything that he was doing and answered all questions thoroughly. We had a great experience and feel that we made the right decision in choosing ABC for our home pest control. Thank you Tyler!
Nestor, was our service tech and from the moment he was greeted at the door to the moment he left and had to return on the same day, he was very professional and took time to explain and answer our questions. After he completed the work, he gave a tour of what was treated, what was found, and recommendations to help…
Melvin has been our tech since we’ve started and he’s done an impeccable job every single time he comes.
I have not had cockroaches ever since I have used there service. Nestor was very polite and answered all the questions I asked. I definitely recommend others to use their services.
Tyler and Todd very helpful awesome and knowledgeable about what they doing .
Tyler Demonaco was very professional, efficient, polite and he answered all my questions and concerns perfectly! If I could give a higher rating to ABC due to Tyler I would! This was my initial visit and I am very pleased to have chosen this company to work with. Communication from the 1st contact with ABC up until…
Nestor is the best! They are timely, courteous and professional. Nestor takes the time to answer all of our questions and makes sure to make sure all of our bug needs are taken care of. Since we started this service we've had zero issues with bugs no matter the time of year. We love ABC and recommend them to anyone with pest issues.
They did a fantastic job and come out until there are no bugs left. They make a promise and keep it.
ABC staff are responsive and knowledgeable
Nestor is very responsive to my calls and does a fantastic job at in and out before we open for business
Always great service, always great technicians, very good company, and we rarely have pest issues and if we do they are out to help quickly.
Great Service, very responsive and I am pleased with the Services thus far!
Great customer service and explain everything they were doing and take safety seriously.
Every interaction I’ve had with ABC (from management, technician, trappers) has been phenomenal! All of their service providers are incredibly professional, very patient, understanding, and respectful. This company has gone above and beyond with the service they’ve provided and, on top of that, their prices can’t be…
Love this service! Haven't seen any bugs in or around my house since I started the service over a year ago. Alex always does a great job and the customer service has always been helpful and easy to talk to. Worth every penny!!
They have helped us completely. Javier comes for our monthly service and he is so amazing. He is friendly, helpful and thorough.
Javier and Todd did a great job of continuing to come out and making sure the job got done. I couldn’t recommend this company enough! They make sure it’s done all the way.
Juan did a good job treating my property for insects and rodents. Very friendly and supportive.
Javier was wonderful! He called to let me know when he was 15 minutes away. When he arrived, we discussed everything that I was hoping for and he explained his treatment process in detail. He was thorough, very respectful and really gave me the peace of mind that we wouldn’t have to worry about anything in the…
Great company! Honest, prompt,
This is the first time using a service that actually took their time to do a huge initial service.Melvin was amazing!! He sprayed and examined and helped us with all our concerns! We had used another service prior that just came in sprayed and left. They came observed inside and made sure everything looked good,…
Luis was awesome had a problem and within 24 hrs he was at my door taking care of it. Great job HUGE asset to company, friendly, and respectful huge in my book
Tyler was very professional, took his time, and explained everything clearly. He was also very personable.
Alex showed up on time and was very professional. 5 star service!
Tyler did an amazing job with communication and was able to work around my Airbnb schedule. Jimmy was also very helpful with communication and was very niceI felt like a friend while still getting business done. 10/10 recommend
ABC is a great company. They are very responsive and concerned. Excellent service and worth it!
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vs category
Blue = ABC, grey = bed bug exterminators average
Rating over time
Price
Bar = middle half of what customers paid · gold mark = category median.
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%33+5Craft & service 20%63+12.6Value 10%71+7.1Momentum 8%40+3.2Track record 7%88+6.2Accountability 5%91+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
