BED BUG EXTERMINATORS · ORLANDO, FL
ABC Home & Commercial Services logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%33+5Craft & service 20%63+12.6Value 10%71+7.1Momentum 8%40+3.2Track record 7%88+6.2Accountability 5%91+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

ABC Home & Commercial Services

Better than 41% of bed bug exterminators · #17 of 29

4.9★746 Google reviewsGoogle star rating as shown on Google Maps.
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
3.6%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
83%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

ABC Home & Commercial Services for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.60
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$60–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 25
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 60 Google reviews tagged “Rodent extermination” · showing 20

★★★★★ Soraya · Edited 4 months ago

Very professional I will recommend it

Hornet & wasp exterminationRodent exterminationSpider extermination+ Responsiveness+ Value
★★★★★ Charles-&-Danielle · 4 months ago

Great Company

Great priceHornet & wasp exterminationRodent exterminationSpider extermination
★★★★★ Barbara · 7 months ago

I was extremely impressed with the quality of the service I received the technician was very knowledgeable about what needed to be done and professional and I would recommend abc to my friends and family

Paid $40–60Reasonable priceRodent exterminationCockroach extermination
★★★★★ Teresa · Edited 9 months ago

The technicians came back to seal up the hole in our soffit to keep out rodents. They worked together to make the repair as invisible as possible. The cost of this repair was covered in the yearly rodent maintenance contract price. We have used ABC since we bought our house in 1989. Their technicians have always…

Paid $140–160Reasonable priceRodent extermination+ Quality+ Professionalism
★★★★★ Ellen · Edited 11 months ago

We are very happy with all aspects of our service from ABC. Even with a persistent problem, our technician has been patient and determined to find a solution...which he did. We have experienced communication issues with the office at times but our home service is usually quick and very thorough. I highly recommend…

Not sureRodent exterminationCockroach extermination
★★★★★ Pete · Edited a year ago

My technician, Jose, serviced our property for the first time. He was on time, and responded to all inquiries with confidence and professionalism.

Paid $100–120Reasonable priceRodent exterminationCockroach extermination
★★★★★ John · Edited a year ago

Excellent service. Paul is very professional and provides the best customer service. I look forward to seeing Paul. He is the best!

Paid $80–100Reasonable priceRodent extermination
★★★★★ Bruce · a year ago

Chris did a great job inspecting our house for possible points of rodent entry and sealed them up very well. Service was prompt and professional. Job well done!

Reasonable priceRodent extermination
★★★★★ Lou · Edited a year ago

For about 2 weeks I have been hearing a lot of activity in my attic and I am fairly sure that squirrels are up there. I called ABC and David came to the house and assessed my problem. He showed me a couple places where squirrels could get into the attic. In my opinion David did a great job. Today Melvin came and…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
★★★★ Ronald · Edited 2 years ago

Rodents are still here even though we have had their service since last February. A whole year. Removed captured mice on 8/6/22. Removed dead mice on 9/8/22. Jeremy removed dead mouse on 9/12/22. Jeremy Removed dead mouse on 09/24/22. Jeremy completed the bimonthly wonderfully and removed a dead mouse on 10/17/22.…

Rodent exterminationCockroach extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jorjor · 3 years ago

All the techs here are dedicated and very knowledgeable about what they're doing. The receptionists answering calls are super friendly and helpful as well. I've noticed the difference since I started the service and very happy with the results. I'm really glad I picked them for pest control!!

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Liv · 3 years ago

Melvin has worked wonders for my property. I manage 379 apartments and Melvin took on the challenge to cure our pest concerns. Within 1 year, Melvin and ABC pest have eliminated so much activity. Thank you for your partnership in making my community a better place.

Bug & insect exterminationCockroach exterminationRodent extermination
★★★★★ BLANCA · 3 years ago

I had a rodent of some sort living in my attic. I reached out to ABC and a few other companies to get a quote on removal. Abc pest control did not only have the kindest workers, but also provided the most fair, economical quote out of all the companies I reached out to. The difference in price was really substantial…

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Quality+ Professionalism
★★★★★ Darbee · 3 years ago

Very professional technicians who explained and documented everything they did. They responded timely to all communication and the price was fair given the scope of the work.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★ Natalie · 3 years ago

Company not concerned about customer experience, delivering on promises or customer satisfaction. What a saga! We had a rodent problem and contracted with ABC to resolve it in February (pay up front and they guarantee it for a year). They set up the first 3 appointments and after that there was no one managing my…

Rodent extermination− Quality− Value
★★★★★ ashley240282 · 3 years ago

Excellent service! Very responsive , on time. They answered all my questions . Excellent price ! I recommend them and will also get their service again.

Rodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Professionalism
★★★★★ RebeccaJ · 3 years ago

We have used ABC for app. 2 years and the rat problem we had is gone. They are efficient, courteous, and dependable. Alfredo is a very nice and professional gentleman who is always pleasant and welcome here…

General pest inspectionRodent exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Peace · 3 years ago

I have a love hate relationship living close to downtown, and living by lakes! Lots of rodents and apparently the rodents decided my house made a good home for them! ABC did a fantastic job of sealing my house for the first time in 3 months the rodents aren’t running around in my attic space! Miguel was so fantastic…

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jonathan · 3 years ago

they were very prompt and courteous. they spent a lot of time inspecting our home for possible rodent entry and covered all entry points. they did not use kill traps which we appreciate. and they came back when they said to check their work.

Rodent extermination+ Responsiveness+ Punctuality+ Quality
★★★★★ Jolene · 3 years ago

Melvin is a good hard working man and very respectful with my girls. I would definitely recommend them !!

Rodent extermination+ Quality+ Value

Show more rodent extermination reviews (40 more) →

vs category

Blue = ABC, grey = bed bug exterminators average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (16 reviews)2024-Q2: 4.58★ (19 reviews)2024-Q3: 4.52★ (27 reviews)2024-Q4: 4.75★ (16 reviews)2025-Q1: 4.83★ (18 reviews)2025-Q2: 4.83★ (23 reviews)2025-Q3: 4.67★ (21 reviews)2025-Q4: 5.00★ (7 reviews)2026-Q1: 5.00★ (8 reviews)2026-Q2: 4.69★ (13 reviews)2026-Q3: 5.00★ (7 reviews)2026-Q4: 4.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$80-17% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 69%Overpriced 0%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%22+7.7Reliability 15%33+5Craft & service 20%63+12.6Value 10%71+7.1Momentum 8%40+3.2Track record 7%88+6.2Accountability 5%91+4.6Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
22
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
33
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
63
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
71
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
40
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
88
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
91

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+184 / −4
Professionalism
+203 / −0
Responsiveness
+176 / −0
Punctuality
+163 / −1
Value
+133 / −1

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