Google reviewers rate ABC Nanny Source LLC 4.6 out of 5 based on 51 reviews, with the owner replying to 4% of them. Positive feedback frequently highlights the agency's responsiveness, professional communication, and thorough screening processes that facilitate smooth placements between nannies and families. However, some low-star reviews criticize the staff for being rude or dismissive during initial consultations and note difficulties in obtaining refunds or receiving timely responses from former clients.
Google rating: 4.6 out of 5 from 51 reviews (90% five-star).
Reviews on this page: 51 Google reviews (42 with written comments).
Owner responses: the business replied to 4% of reviews.
Most recent review: June 30, 2026.
Service: Babysitting Service serving Chatham, New Jersey.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.6
★★★★★
51 reviews on Google
5★46
4★0
3★1
2★0
1★4
Reviews from Google, shown as published (original wording, unedited).
SB
Stephanie Bland2 reviews
★★★★★
I've had a wonderful experience working with Beth throughout the hiring process for many years. From the very beginning, she has been kind, responsive, encouraging, and truly invested in helping me find the right opportunity. She has kept me informed every step of the way and has gone above and beyond to advocate on my behalf.<br><br>Beth’s professionalism, communication, and genuine care have made this process smooth and enjoyable. It’s clear she is passionate about matching families with the right caregivers and making sure everyone has a positive experience.<br><br>I highly recommend working with Beth and her team if you’re looking for a recruiter who truly cares and is dedicated to helping you succeed. Thank you, Beth, for all of your support. I sincerely appreciate everything you’ve done!
Response from the owner · 3 months ago
Thank you so much Stephanie! It's been such a pleasure working with you. Thank you for your kind words!
ABC Nanny Source helped connect me with a family to interview with, and the entire process has been smooth, streamlined, and very thoughtful. I really appreciated how the interview screening allowed me to share my opinions, personality, and experience so families could truly get to know who I am as a nanny.<br><br>LisaBeth has been incredibly responsive and helpful, always making sure everything moved forward smoothly. I’m still working through the process, but she has already connected me with a lovely family that I’m excited to work with.<br><br>So far, it has been a great experience, and I would absolutely recommend this service to both nannies and families looking for the right match.
ABC nanny is super easy to use by Nannie’s. I think doing the videos helps family gage a Nannie’s personality and it’s super easy to answer questions. Oh and the abc agents are super sweet and engaged with how things are going. Especially Lisa she is the best!
I really like the ABC nanny company. The way the site is set up is very convenient and has a lot of information at hand prior to selecting your family. The staff seems to be very kind, sweet and helpful. I’ve spoke to so many over the years and they try to accommodate you and make you feel comfortable and answer any questions you have. It makes for a nice, more personal experience.<br>My zoom with the Chester family was very good. I really like the family a lot and I enjoyed talking to them. They were very sweet and complimentary and made me feel good. They were down to earth, caring, and I think we both made each other comfortable. It was a really nice experience and would love to meet them in the future. Felt grateful with the company and the family.
I love ABC Nanny. For over 15 years they have assisted me with complete professionalism and support. They genuinely care about everyone. I'm extremely excited for the opportunities to work with wonderful families and exceptional children.
Response from the owner · a year ago
Ronnie, there are no words to describe how much of an honor it has been to represent you since 2010. You have been a beacon of light to families and the agency. You are truly a kind soul, a passionate childcare provider and you go above and beyond the call of duty for everyone. I appreciate your dedication, your willingness and your smile is contagious. Thank you so much for your review and your lovely nature!
