ABC-Ville Learning Center Inc logo

ABC-Ville Learning Center Inc

Day care center · Spokane, WA · reviewed since 2016

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%64+40.7Reliability 28%40+11.3Replies to reviews 8%27+2.2Experts Score= 54Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.54SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#123 of 138 preschoolsPosition by Experts Score among all companies we track in this category. · better than 11%
4.5 ★★★★★ 22 Google reviews · 3 photos
86%five-star reviews
10%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2025latest review

ABC-Ville Learning Center Inc at a glance

Google reviewers rate ABC-Ville Learning Center Inc 4.5 out of 5 based on 22 reviews. Positive feedback highlights the facility's large outdoor play areas, structured curriculum, and daily communication from staff regarding children's progress. Reviewers also note the accommodating scheduling and family-oriented approach of the owners. However, negative comments identify a recurring concern regarding safety protocols, specifically the failure to verify identification for individuals picking up children. The owner has not replied to any reviews.

  • Google rating: 4.5 out of 5 from 22 reviews (86% five-star).
  • Reviews on this page: 22 Google reviews (16 with written comments).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 21, 2025.
  • Service: Preschool serving Spokane, Washington.

Data from Google, last updated November 11, 2026.

Score profile vs other preschools

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.

Satisfaction64Reliability40Craft & service–Value–Momentum–Replies to reviews27Satisfaction: 64 (median 88)Reliability: 40 (median 84)Replies to reviews: 27 (median 51)
This companyPreschools median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ABC-Ville Learning Center Inc: 64/100 on this factor. Category median: 88.B
64
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ABC-Ville Learning Center Inc: 40/100 on this factor. Category median: 84.C
40
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.ABC-Ville Learning Center Inc: 27/100 on this factor. Category median: 51.D
27

Bar = this company · dark tick = category median.

Star ratings

22 Google reviews we collected

  • 5 stars1986%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star314%

Praise vs complaints

Phrases our text analysis found in 16 written reviews

  • Praise1886%
  • Complaints314%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1152%
  • Staff & attitude524%
  • Honesty & trust210%
  • Quality & results15%
  • Speed & response15%
  • Communication15%

What customers talk about

We read 16 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I 100% recommend them to anyone looking for a childcare facility!”
    “Absolutely 100% do NOT recommend if you care for your child's safety.”
  • “The owners and employees are really kind and my daughter loves going each day.”
  • “A place you can trust and feel comfortable leaving your child.”
  • “When I found out I immediately pulled him from their care.”
  • “All the staff communicates with me everyday on how she did.”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Erica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My daughter started going here recently and it’s been perfect for her! The teachers are so kind and so are the owners! She always has so much fun there and sometimes she doesn’t even want to leave! Drop offs are hard because she cries but they’re always so gentle and patient with her. I highly recommend this daycare

DaleLocal Guide · 368 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

An excellent daycare facility. They love kids and the kids love being there. Enough structure to be organized and enough freedom for fun. Local family owned and ran. Highly recommended!

BettyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We love this daycare for our 2.5 year daughter. The property is amazing with a large park, a bike barn, a cafeteria and lots more. I viewed many centers and I felt like the play areas were small and caged in. I don’t feel that way about abc-ville. The owners and employees are really kind and my daughter loves going…

Kevin10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This daycare center has the best teachers and owners. They truly care about the kids and teach them so much. A place you can trust and feel comfortable leaving your child. Highly recommend!

rylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

My son used to go here and they never ID'd when someone other than me would pick him up. When I found out I immediately pulled him from their care. My Mother in Law got confused after I pulled him from this daycare and went here to pick him up and they tried sending her home with a random little girl. Absolutely…

Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My daughter has been going to ABC-ville for almost three years. We were new to Spokane in 2019 and I was very worried about putting her into a daycare in such a large city. When I called and asked about openings I was told they would have an opening in January 2020. I got a call the first week of December and was…

Photos

Customer reviews

4.5 ★★★★★ 22 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Erica5 reviewsTotal number of Google reviews Erica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter started going here recently and it’s been perfect for her! The teachers are so kind and so are the owners! She always has so much fun there and sometimes she doesn’t even want to leave! Drop offs are hard because she cries but they’re always so gentle and patient with her. I highly recommend this daycare

Sue Grady6 reviewsTotal number of Google reviews Sue has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They are amazing with the kids, great play area. Highly recommend!

Cyradwen Strawn13 reviewsTotal number of Google reviews Cyradwen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

10 out of 10 I recommend! Amazing daycare and amazing staff!

Dale ILocal Guide · 368 reviewsTotal number of Google reviews Dale has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

An excellent daycare facility. They love kids and the kids love being there. Enough structure to be organized and enough freedom for fun. Local family owned and ran. Highly recommended!

Betty GilsonLocal Guide · 21 reviewsTotal number of Google reviews Betty has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love this daycare for our 2.5 year daughter. The property is amazing with a large park, a bike barn, a cafeteria and lots more. I viewed many centers and I felt like the play areas were small and caged in. I don’t feel that way about abc-ville. The owners and employees are really kind and my daughter loves going each day. She learned so much in such a short period too. This care center is a hidden gem in my opinion. Perfect for what I wanted for my daughter.

Kevin Grady10 reviewsTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This daycare center has the best teachers and owners. They truly care about the kids and teach them so much. A place you can trust and feel comfortable leaving your child. Highly recommend!

rylee hibbs5 reviewsTotal number of Google reviews rylee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My son used to go here and they never ID'd when someone other than me would pick him up. When I found out I immediately pulled him from their care. My Mother in Law got confused after I pulled him from this daycare and went here to pick him up and they tried sending her home with a random little girl. Absolutely 100% do NOT recommend if you care for your child's safety.

Anna Wyatt2 reviewsTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter has been going to ABC-ville for almost three years. We were new to Spokane in 2019 and I was very worried about putting her into a daycare in such a large city. When I called and asked about openings I was told they would have an opening in January 2020. I got a call the first week of December and was able to get her in early. All the staff communicates with me everyday on how she did. We work as a team to enforce the same rules at home as they do at the center, because I believe consistency is key. My daughter has so many friends and the teachers are so kind to her even when she has an off day. The owners are always involved, and always have answers to any and all my questions. I am going to take my youngest to start in Novemeber. I am excited to see my other child fall in love with the place!

Chris Koch7 reviewsTotal number of Google reviews Chris has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I don't leave a lot of reviews because I think they should matter. With that said I cannot say enough about how Awesome ABC Ville is. We have been to several other daycares and none of them come close to our experience here. They are very accommodating when it comes to schedules and best of all.... they are open when schools are closed! the owners take pride in what they do, and it shows. I 100% recommend them to anyone looking for a childcare facility!!

Jessica Fisette1 reviewTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would recommend this daycare/learning center to every person that I know. The owners are some of the best people that I have ever met. They truly care and have treated my girls and I like family since day one. They have gone ABOVE AND BEYOND to make adjustments for covid that make everyone feel supported and safe. They are constantly adding new things for the kids to play, learn and grow. Every single staff member is caring, kind, compassionate and takes care of my girls like they are their own. I am so crazy about these people and the way that they support children and adjust to their needs. They have decades of experience and I trust them to the fullest. We came from a very poor daycare experience and I was nervous to go somewhere else and possibly have a similar experience. I thought that I would never feel comfortable leaving my girls somewhere ever again but ABCVille made it so easy. If you are looking for a place to bring your babies- this is it!

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Business details