Computer repair service · Wheeling, IL · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%77+48.9Reliability 28%52+14.7Replies to reviews 8%72+5.9Experts Score= 70Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.70SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 41 electronics repair shopsiPosition by Experts Score among all companies we track in this category. · better than 48%
4.7★★★★★31 Google reviews · 6 photos
90%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
10%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite the business's ability to resolve complex issues, such as QuickBooks migrations and legacy software transfers, that other providers could not handle. Reviewers highlight quick turnaround times, reasonable pricing, and clear communication regarding repairs and costs. A recurring criticism in low-star reviews involves a lack of responsiveness when contacting the service, suggesting that customers may not receive timely updates if the business is not actively open.
Google rating: 4.7 out of 5 from 31 reviews (90% five-star).
Reviews on this page: 31 Google reviews (29 with written comments).
Owner responses: the business replied to 19% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Abhi pc repairElectronics Repair Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abhi pc repair: 77/100 on this factor. Category median: 79.B
77
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abhi pc repair: 52/100 on this factor. Category median: 72.C
52
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abhi pc repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Abhi pc repair: 72/100 on this factor. Category median: 60.B
72
Bar = this company · dark tick = category median.
Star ratings
31 Google reviews we collected
4.7of 5
5 stars2890%
4 stars13%
3 stars00%
2 stars00%
1 star26%
Praise vs complaints
Phrases our text analysis found in 29 written reviews
100%praise
Praise60100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1220%
Would recommend1220%
Staff & attitude1118%
Speed & response1017%
Price & value813%
Honesty & trust47%
Communication35%
What customers talk about
We read 29 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I live in a very rural area of North Missouri with limited access to top-notch technical resources.”
“I highly recommend Abhi’s services to anyone who needs technical support for Mac or Windows.”
“but he is also respectful, kind and his pricing is very fair.”
“Fortunately, I found Abhi’s contact through a referral, and he took care of my QuickBooks quickly.”
“The cost was more than reasonable and I would highly recommend him.”
“He is completely transparent about the charges and also provided me updates time to time.”
“He kept me updated every step of the way from start to finish through text and remotely installed the migrated QB data and software to my new laptop.”
People customers mention
Laptop3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
PPriteshLocal Guide · 12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I was on the verge of giving up on QuickBooks, QuickBooks support couldn’t help me transfer my license from my old Mac to my new Mac. Fortunately, I found Abhi’s contact through a referral, and he took care of my QuickBooks quickly. I highly recommend Abhi’s services to anyone who needs technical support for Mac or Windows.
TToniLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I can’t begin to say what a pleasure it was to have Ahbi work for me. He was able to upgrade my data files from Quickbooks 2018 to Quickbooks 2021. He took care of my upgrades within just a couple of days over a holiday weekend! He did all of the work remotely & did it quickly & efficiently. The cost was more than…
AAnderco1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
We had a very old Windows XP–based accounting system, and Abhi successfully moved it to a new Windows 11 computer like a pro. I’ve never seen anyone do this before. Even the original software company refused to help and pushed us to upgrade to a newer version with thousands of dollars in yearly fees.
Abhi solved…
Mmario2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
I needed computer files transferred. I looked elsewhere and I was told it was not possible, but Abhi was able to get the job done.
MMark1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
ABHI helped us tremendously. He was able to get us back going when no one else could. Highly recommend. Unbelievable!!
MMariana5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Highly recommend Abhi.
He has great knowledge and expertise in QuickBooks.
We run a construction business and had a computer failure. We contacted QuickBooks support, but they couldn’t help and told us to upgrade to a subscription version, even though we already have the 2021 lifetime version. They also suggested…
I was on the verge of giving up on QuickBooks, QuickBooks support couldn’t help me transfer my license from my old Mac to my new Mac. Fortunately, I found Abhi’s contact through a referral, and he took care of my QuickBooks quickly. I highly recommend Abhi’s services to anyone who needs technical support for Mac or Windows.
T
Toni TaylorLocal Guide · 14 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
I can’t begin to say what a pleasure it was to have Ahbi work for me. He was able to upgrade my data files from Quickbooks 2018 to Quickbooks 2021. He took care of my upgrades within just a couple of days over a holiday weekend! He did all of the work remotely & did it quickly & efficiently. The cost was more than reasonable and I would highly recommend him.
J
Judy Oberle3 reviewsiTotal number of Google reviews Judy has written across all businesses on Google Maps, not just this one.
ABHI PC is absolutely amazing! I live in a very rural area of North Missouri with limited access to top-notch technical resources. I stumbled upon Chicago area ABHI PC through old fashion online research. I saw that his reviews were stellar and there were many references to his impressive computer skills. They were not wrong! Intuit had convinced me that I had no options but to transfer my Quickbooks Pro 2008 to Quickbooks Online. And, they were not positive that my data would fully transfer without issues. My age and my needs did not warrant the steep annual subscription expense and it all seemed so overwhelming. I was pretty defeated. Enter ABHI PC! He not only migrated my QB 2008 data to QB 2021, but he did so flawlessly!! Zero errors!! It was an extremely detailed multi-step process that was way beyond my ability. He kept me updated every step of the way from start to finish through text and remotely installed the migrated QB data and software to my new laptop. He also helped me with other software needs that I had at the time due to switching to a new laptop. Our geographical distance was not an issue at all! Through the entire process I felt as if he were right beside me.
ABHI PC is a genius...but he is also respectful, kind and his pricing is very fair. He's priceless. It doesn't get better than this, folks!
A
Anderco Zsuzsanna1 reviewiTotal number of Google reviews Anderco has written across all businesses on Google Maps, not just this one.
We had a very old Windows XP–based accounting system, and Abhi successfully moved it to a new Windows 11 computer like a pro. I’ve never seen anyone do this before. Even the original software company refused to help and pushed us to upgrade to a newer version with thousands of dollars in yearly fees.
Abhi solved the problem by moving everything into a virtual machine, and now it works perfectly. I would definitely recommend Abhi for anyone needing help with old system migrations.
M
mario j2 reviewsiTotal number of Google reviews mario has written across all businesses on Google Maps, not just this one.
I needed computer files transferred. I looked elsewhere and I was told it was not possible, but Abhi was able to get the job done.
Response from the owner · 6 months ago
Thank you, Mario! I’m glad I could successfully transfer and restore your QuickBooks data from older systems when others said it wasn’t possible. Appreciate your trust!
M
Mark Bucci1 reviewiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
ABHI helped us tremendously. He was able to get us back going when no one else could. Highly recommend. Unbelievable!!
Response from the owner · 6 months ago
Thank you, Mark! I’m glad I could help recover and transfer your QuickBooks data from your non-working computer, especially after support recommended upgrading. Happy we could get you back up and running without unnecessary costs. Appreciate your trust!
M
Mariana Lisitcenco5 reviewsiTotal number of Google reviews Mariana has written across all businesses on Google Maps, not just this one.
Highly recommend Abhi.
He has great knowledge and expertise in QuickBooks.
We run a construction business and had a computer failure. We contacted QuickBooks support, but they couldn’t help and told us to upgrade to a subscription version, even though we already have the 2021 lifetime version. They also suggested starting from scratch, which was very frustrating.
Abhi restored our QuickBooks and recovered all 14 years of our business data quickly. He did an amazing job, faster than anyone we found in Chicago.
D
Diana9 reviewsiTotal number of Google reviews Diana has written across all businesses on Google Maps, not just this one.
