Customers frequently praise the company for same-day service, punctuality, and reasonable pricing compared to competitors. Reviews highlight efficient repairs for broken springs and full door installations, noting clear communication and professional conduct throughout the process. However, lower-rated feedback indicates that some customers encountered rude interactions or felt pressured to purchase new doors instead of receiving specific panel repairs.
Google rating: 4.9 out of 5 from 192 reviews (97% five-star).
Reviews on this page: 192 Google reviews (177 with written comments, 5 with photos).
Owner responses: the business replied to 45% of reviews.
Most recent review: August 13, 2026.
Service: Garage Door Repair Service serving Lakemore, Ohio.
Data from Google, last updated October 26, 2026.
Photos
Customer reviews
4.9
★★★★★
192 reviews on Google
5★187
4★2
3★0
2★1
1★2
Reviews from Google, shown as published (original wording, unedited).
SS
samantha swonger2 reviews
★★★★★
Above and beyond is right! A spring went out on our door and they were able to fit us in same day to repair. The service was fast and much cheaper than we were originally quoted by a competitor. Could not be more satisfied!!
Response from the owner · 2 months ago
We’re so glad we could get there the same day and take care of the spring issue quickly. It means a lot to hear that the repair was fast and that we were able to save you money compared with the competitor’s quote. Thanks for sharing such a wonderful review — we truly appreciate the opportunity to help and are thrilled you’re so satisfied.
Our garage door spring broke on a Sunday (of course) with both cars locked inside. Keith from Above & Beyond was at our house first thing Monday morning and installed new springs in about an hour. Very pleasant and responsive service, from the phone call to install, and the price was reasonable. Thanks!
Response from the owner · Edited 5 months ago
It’s stories like yours that remind us why we do what we do. The image of Keith swiftly getting those cars out on a Monday morning is a testament to our team's dedication. Knowing you felt the service was pleasant and reasonably priced hits home for us. Thanks for sharing your experience.
Showed up on time and super fast after making the call. Fixed the issue right away in a timely manner. Was super courteous and nice. Went ahead and gave a quote for new door upon request and offered to save a special part of the original door.
Price assessment: Reasonable price
Services: Garage door consultation, Service not listed
Response from the owner · 5 months ago
Thank you so much for your glowing review! We're thrilled to hear that our team was able to promptly address your needs and provide courteous service. It's great to know that not only did we fix the issue, but we also left you with valuable options for the future. We strive to go above and beyond, just like our name suggests, and your feedback means the world to us. Should you need anything else or decide to move forward with a new door, we're here to help!
Same day service-right on time! Keith was very courteous and informative. Appreciate good business and strongly recommend Above & Beyond Door. Will certainly use again.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 6 months ago
Same day service and right on time? That kind of punctuality is what we strive for! We're thrilled Keith left such a positive impression with his courtesy and informative approach. Your intent to use us again is music to our ears. Thanks for the strong recommendation — it truly fuels our passion!
Efficient, effective and friendly. Got a person on phone immediately and service when I wanted it.
Price assessment: Not sure
Services: Garage door consultation
Response from the owner · 6 months ago
Wow, Eileen S, reading your review filled us with pure joy! Your experience with us was just the kind of interaction we strive for, and it's thrilling to know we hit the mark. Efficient, effective, and with a friendly touch—that's our mantra! Thank you for sharing your awesome experience. Here's to more fantastic interactions!
Wow, Billy! 💥 We're absolutely thrilled you had such a fantastic experience with us at Above & Beyond Door Systems. Fixing the problem promptly is what we love to do, and your feedback makes it all worthwhile! Your kind words are pure gold to us! Looking forward to many more awesome visits.
Fast and timely service. Keith diagnosed the issue in no time and had our garage door fixed quickly. Much appreciated!
Response from the owner · 6 months ago
Estamos emocionados de escuchar que tu experiencia fue tan fantástica con Keith. ¡Qué increíble saber que pudo resolver el problema de tu puerta de garaje tan rápidamente! Nos encanta brindar un servicio rápido y efectivo, y comentarios como el tuyo nos hacen sonreír de oreja a oreja. ¡Gracias por confiar en nosotros!
These guys are excellent!!!! I had an unexpected issue with our garage door around 9am Monday morning, called Above & Beyond Door….they were at my home within an hour!!! Keith quickly diagnosed the problem, and had everything taken care of by 11am. I would not hesitate for a second to give these guys a call. They are very professional, courteous, and knowledgeable. Greatly appreciate all their help!!!
Price assessment: Reasonable price
Response from the owner · 7 months ago
Wow, Todd! Your excitement is jumping off the page, and we are buzzing with joy! 🎉 It's fantastic to hear Keith was able to sort everything out so swiftly. We love being your 'go-to' team for garage door emergencies. We're thrilled to exceed your expectations and can't wait for our next opportunity to help out. Thank you for your awesome review!
Above and Beyond, it’s in the name and they live up to it! Torsion spring broke on Saturday night and I was not able to use the garage. I called on Sunday just hoping that hey would call me on Monday to schedule. Kelly called me on Sunday mid day and offered to service same day but I told her it was unnecessary. She schedule me for Monday mid day and they were on time and Keith had me fixed up in no time! Thanks to the crew at Above and Beyond Door! I have used them multiple times and they are always timely and fair priced!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Wow, Shawn! Your feedback makes our day shine brighter! 🎉 We're absolutely thrilled that Kelly and Keith delivered the above-and-beyond service you deserved, even on a Sunday! It's folks like you who make all our efforts worthwhile. Thanks for trusting us with your garage door needs. Here's to keeping things rolling smoothly!
they were able to come in same day and repair my garage door to get it working. It was a very fair price and did great work!
Price assessment: Great price
Services: Garage door consultation
Response from the owner · Edited 7 months ago
Wow, Brian! We're thrilled you had such an awesome experience with us! Getting your garage door repaired the same day is exactly the kind of fantastic service we aim for.
Hearing that you found our pricing fair and our work top-notch makes our day.
We love making our customers happy! Thanks for choosing us!
