Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
Absolute Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Absolute Heating & Cooling

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 702 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Absolute Heating & Cooling is better than 97% of heat pump installation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Absolute Heating & Cooling is better than 96% of heat pump installation services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Absolute Heating & Cooling is better than 94% of heat pump installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Absolute Heating & Cooling for 8 kinds of job.

Absolute Heating & Cooling for a/c system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$227–$611
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “A/C system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 38
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “A/C system repair”

Overseer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

System wasn’t coming on at all and thermostat did not come on. Aiden came over exactly the estimated time and repaired the problem. Very pleased with outcome. We have air conditioning again. Thanks Aiden.

A/C system repair
ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isaiah answered all of our questions professionally. We would personally request him for any additional maintenance.

Paid $2,000+Great priceA/C system maintenanceA/C system repairDuctless heating & A/C services
Demee11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Isaiah did a great job for us when our A/C wasn't working, he was very friendly and efficient, and now it's working great! Highly recommend!

Not sureA/C system repair
chris6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The two gents found the problem with the AC after some work but it was fixed

Paid $400–500Reasonable priceA/C system repair
Daniel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Our issue all started after water was leaking through the ceiling from the air duct below the AC. We had been using a big well known heating and cooling company (I will not name names) that told us the reason our AC they installed originally was leaking was because ACs are not designed to run unless the temperature…

Paid $1,000+Reasonable priceA/C system repairInstall AC
Kirsten7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Both Isaiah and Michael (I’m sorry if it’s the wrong name) were very helpful, professional, and friendly! Highly recommend Absolute heating and cooling!

Paid $900–1,000Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
KelliLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

My ductless system stopped working during the week or so of really cold weather. Absolute Heating sent someone out, figured out the problem, and ordered the part that day. They let us borrow space heaters so we wouldn’t freeze while we waited for the part to come in. Once the part came in, they sent someone that day…

Great priceHVAC system repairHVAC system maintenanceA/C system maintenance

Price

$432-5% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 43%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance94$114–$453
A/C system maintenance45$78–$351
Heating system repair44$188–$867
Heating system maintenance37$78–$293
Heating system installation30$1.4k–$2.4k
Install AC14$1.6k–$3.7k
Install thermostat11$275–$721
Ductless heating & A/C services7$414–$2.5k

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