Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Absolute Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Absolute Heating & Cooling

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 702 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Absolute Heating & Cooling is better than 97% of heat pump installation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Absolute Heating & Cooling is better than 96% of heat pump installation services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Absolute Heating & Cooling is better than 94% of heat pump installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Absolute Heating & Cooling for 8 kinds of job.

Absolute Heating & Cooling for ductless heating & a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.43
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$414–$2.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 59/100.How Job match is calculatedBuilt only from reviews Google tagged “Ductless heating & A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 28
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Ductless heating & A/C services”

Lisa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Had my mini splits deep cleaned .. Aiden from Absolute Heating & Cooling did a fantastic job .. he was thorough and explained everything and answered any questions I had .. we will definitely be using them for our next service ! 👍🏻

Paid $200–400Great priceDuctless heating & A/C services
ryan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Isaiah answered all of our questions professionally. We would personally request him for any additional maintenance.

Paid $2,000+Great priceA/C system maintenanceA/C system repairDuctless heating & A/C services
D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Serviced ductless system they had installed five years ago. Regular service (3rd time) keeps it running like a top. On time, efficient, clean, courteous and answered my dumb questions professionally.

Reasonable priceDuctless heating & A/C services
Greg6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called to receive a quote for a mini split cleaning (two heads and outside unit). Fair and competitive pricing and quick to answer my questions via text. Their employee, Dante, came out on time. Appreciated the 30 min text notification. They were actually ahead of schedule from the appt window too. He was…

Paid $500–600Reasonable priceDuctless heating & A/C services
Sherri5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Totally recommend Absolute Heating and Cooling! They have fixed the poor work of another company's installation of our mini- split (indoor & outdoor units). They have deep cleaned the units. They have replaced parts that were under warranty. They are always on time, friendly and are experts at what they do. Jay,…

Ductless heating & A/C services
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Simply an amazing group of people, from start to finish! I would highly recommend them to anyone looking to address their heating and cooling needs.

Reasonable priceDuctless heating & A/C services
Joyce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I had this company come to my house to install a new furnace & heat pump last week. It 80 degrees outside & it is 80 degrees in my house. The so called AC is on right now, set to 70. But, unfortunately the air conditioner is not working. I have called several times to no response. I would NEVER have this company in…

Ductless heating & A/C servicesInstall ACHeating system installation− Responsiveness− Quality

Price

$432-5% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 43%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance94$114–$453
A/C system maintenance45$78–$351
Heating system repair44$188–$867
Heating system maintenance37$78–$293
Heating system installation30$1.4k–$2.4k
Install AC14$1.6k–$3.7k
Install thermostat11$275–$721
Ductless heating & A/C services7$414–$2.5k

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