Analyzing 6,654,9576.7M ReviewsFor 18,63618.6K Experts

Experts Reviews · Company report
Absolute Heating & Cooling logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 97Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE

Absolute Heating & Cooling

Pacific, WA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #7Position by Experts Score among all companies we track in this category. of 50 heat pump installation services · 4.9★ from 702 Google reviews

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Report card

Percentile vs other heat pump installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Absolute Heating & Cooling is better than 97% of heat pump installation services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Absolute Heating & Cooling is better than 96% of heat pump installation services.A
96
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Absolute Heating & Cooling is better than 94% of heat pump installation services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Absolute Heating & Cooling is better than 100% of heat pump installation services.A
100

Reviews for your job

Customers hired Absolute Heating & Cooling for 8 kinds of job.

Absolute Heating & Cooling for install thermostat

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$275–$721
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Install thermostat”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 32
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Install thermostat”

Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Lautin, Ezequiel and Aaron came out to replace the AC unit and heat pump. They showed up on time and were extremely polite and professional. They did a great job and explained everything clearly after they were done, including some fixes made to some other issues found during the install. Thanks!!

Not sureInstall thermostatInstall AC
anthony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jay and his crew provided excellent service. Laulin and the rest of the crew placed our furnace and installed air conditioning in 1.5 days. My wife and I couldn’t be happier. I highly recommend Absolute Heating and Cooling!!! They will be my go to for any future related needs!!!

Customer photo from anthony's reviewCustomer photo from anthony's review
Great priceHeating system installationInstall thermostatInstall AC
Bernie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

This place is the best. My furnace died so I called and someone came out the next day to take a look. Turns out I needed a new furnace (mine was 38 years old and on its last leg) and they were able to come out the very next day and replace it. It was not cheap but it was less expensive than all the other places I’d…

Customer photo from Bernie's review
Paid $1,000+Reasonable priceHeating system repairHeating system installationInstall thermostat
Sandy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Th guys were awesome- stayed later than expected to make sure they can got the job done! I couldn’t be happier. Thank you!!!

Heating system installationInstall thermostat
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Absolute Heating installed my system over a decade ago, and it has been great. I have only had two issues in the life of the system, and both times Absolute quickly diagnosed the problem and implemented repairs. They are also proactive with safety checks and inspections.

Paid $1,000+Reasonable priceHeating system repairInstall thermostat
Dea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent product and services! Jay for sure know his stuff, and he is very helpful. We were supposed to get installation on May 22nd but they were able to get us in early, very happy about that. We had Jay installed heat pump for our home and thermostat install as well, he walked us through the whole process and…

HVAC system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Quality
Joyce8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

I had this company come to my house to install a new furnace & heat pump last week. It 80 degrees outside & it is 80 degrees in my house. The so called AC is on right now, set to 70. But, unfortunately the air conditioner is not working. I have called several times to no response. I would NEVER have this company in…

Ductless heating & A/C servicesInstall ACHeating system installation− Responsiveness− Quality
Maribeth3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jay installed my furnace and hot water heater several years ago, he and his technicians have also returned for routine maintenance and a repair on the furnace which was under warranty. Highest recommendation! Great company.

HVAC system maintenanceHeating system installationInstall thermostat+ Responsiveness+ Punctuality+ Professionalism
MaureenLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've had Jay, Aaron, and Mahlik out to two separate houses, three different times. Each time they were efficient, polite, and a true joy to work with. Carol and Marissa in the office are nice and personable. Always willing to answer questions or track down Jay for an answer if they don't know it. I will continue to…

A/C system maintenanceHeating system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Sara4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Rating only, no written review.

Paid $400–500Great priceHeating system repairInstall thermostatHeating system maintenance
Dale4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $1,000+Great priceHeating system installationInstall thermostatInstall AC

Price

$432-5% vs typical heat pump installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 43%Overpriced 0%Not sure 9%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance94$114–$453
A/C system maintenance45$78–$351
Heating system repair44$188–$867
Heating system maintenance37$78–$293
Heating system installation30$1.4k–$2.4k
Install AC14$1.6k–$3.7k
Install thermostat11$275–$721
Ductless heating & A/C services7$414–$2.5k

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