Google reviewers rate Absolute Pool & Spa Care, Inc. at 4.8 out of 5 based on 184 reviews, noting that the owner replied to 65 percent of them. Customers frequently praise the company for punctuality, clear communication, fair pricing, and thorough diagnostics for repairs like resurfacing and equipment installation. However, lower-rated feedback highlights issues with office staff professionalism, billing discrepancies, and incomplete service tasks such as missed vacuuming or liner installation errors.
Google rating: 4.8 out of 5 from 184 reviews (94% five-star).
Reviews on this page: 184 Google reviews (166 with written comments, 8 with photos).
Owner responses: the business replied to 65% of reviews.
Most recent review: October 16, 2026.
Service: Pool & Spa Service serving Atlanta, Georgia.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
4.8
★★★★★
184 reviews on Google
5★173
4★1
3★0
2★3
1★7
Reviews from Google, shown as published (original wording, unedited).
EC
Elaine Culpepper12 reviews
★★★★★
Shawn with Absolute Pool and Spa was fantastic! He accurately diagnosed and resolved a problem that three other companies either couldn’t figure out or didn’t take the time to investigate properly. Shawn was thorough, knowledgeable, and willing to take the time needed to get to the root of the problem. I highly recommend him and truly appreciate his excellent service!
Services: Service not listed
Response from the owner · a week ago
Thank you for your 5-star review! We really appreciate your business!
Hi Shannon! Thank you so much for taking the time to review our company! Your satisfaction means the most to our company! Let us know if you need anything in the future, we would be more than happy to help!
Friendly staff and great service at a very fair price!
Price assessment: Reasonable price
Services: Swimming pool filter repair, Service not listed
Response from the owner · 3 weeks ago
Hi Benjamin! Thank you so much for taking the time to leave us such a wonderful review! Your support means a great deal to us, and we look forward to continuing great service for you and your family!
My pool and spa have never looked better. Lance Holt does a wonderful job. Can’t thank him enough.
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · Edited 3 weeks ago
Thank you, Patty! We appreciate your kind words about Lance. It's great to hear that you are satisfied with our team's efforts in keeping everything clean and well-maintained. ☺️
Absolute Pools has been absolutely amazing - prompt, efficient, on time, detailed, proactive. Enjoy working with the whole team, especially Sean. Been working with them for many years and would give them my highest recommendation.
Services: Swimming pool salt system repair
Response from the owner · 2 months ago
Hi Mark! Thank you so much for taking the time to review Absolute Pool and Spa Care! We appreciated your feedback and let us know if you need anything, we would be more than happy to help!
Josh was amazing! Went above and beyond to help! Highly recommend! Super friendly staff too!
Price assessment: Reasonable price
Response from the owner · a month ago
Hi Ginger! Thank you so much for taking the time to review our company! We really appreciate your business and if you need anything in the future let us know!
They were flexible, came when we needed and helped us understanding the new hot tub with patience and expertise
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 2 months ago
Hi Marcos! We are glad to hear that we were able to accommodate your schedule and help you better understand your hot tub! Thank you for taking the time to review our company! We appreciate your feedback and let us know if we can do anything else!
Excellent! They resurfaced my pool with Pebble Tec and installed new tile a few years ago and did a super great job. This time they installed new mastic around the pool. I heard from the trade that mastic is notoriously hard to get right. They did a really excellent job with the mastic and had the lowest price of all the estimates. You can hire this company without hesitation.
Price assessment: Great price
Services: Service not listed
Response from the owner · 2 months ago
Hi Joyce! Thank you so much for taking the time to review our company. We appreciate you for allowing us to serve you! If you need anything, please feel free to reach out!
I have used Absolute Pools for a number of years. They do a great job on my weekly visits and they just did a major project that has turned out very well.
Price assessment: Reasonable price
Services: Swimming pool salt system repair, Swimming pool automation and controls repair
Response from the owner · 2 months ago
Hi Robert! Thank you so much for taking the time to review Absolute Pool and Spa Care! We really appreciate the feedback and are glad to hear we are keeping up good work! If you need anything, please do not hesitate to reach out!
