Massage therapist · Gilbert, AZ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%85+12.9Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 13 reiki practitionersiPosition by Experts Score among all companies we track in this category. · better than 33%
5.0★★★★★51 Google reviews · 15 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Abundant Healing Massage & Microblading at a glance
Google reviewers rate Abundant Healing Massage & Microblading five out of five stars based on fifty-one reviews, with the owner responding to four percent of feedback. Customers frequently cite the convenience of the Gilbert location near the I-10 freeway, along with the therapist's punctuality and ability to accommodate specific schedules. Recurring themes include the use of deep tissue techniques, hot stones, and cupping to relieve chronic pain, as well as a relaxing atmosphere and attentive communication regarding pressure levels. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 51 reviews (100% five-star).
Reviews on this page: 51 Google reviews (49 with written comments, 1 with photos).
Owner responses: the business replied to 4% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
This companyReiki Practitioners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Abundant Healing Massage & Microblading: 100/100 on this factor. Category median: 98.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Abundant Healing Massage & Microblading: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Abundant Healing Massage & Microblading: 85/100 on this factor. Category median: 87.A
85
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Abundant Healing Massage & Microblading: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 75.–
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Bar = this company · dark tick = category median.
Star ratings
51 Google reviews we collected
5.0of 5
5 stars51100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 49 written reviews
98%praise
Praise4598%
Complaints12%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price222%
Reasonable556%
Overpriced00%
Not sure222%
Topic share
How often each topic comes up in the written reviews
6topics
Would recommend1737%
Staff & attitude1533%
Quality & results613%
Speed & response49%
Communication37%
Honesty & trust12%
What customers talk about
We read 49 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend Jillian and look forward to experiencing her healing practices any time I'm in Phoenix.”
“Jillian is quite knowledgeable and cares for the wellbeing of her clients”
“She is thorough and can adjust to your level of pressure to make the experience therapeutic but enjoyable at the same time.”
“I’m writing this immediately after my massage because i just have to tell everyone that this was the best deep tissue massage I’ve ever had!”
“She explained why she chose different methods to work on different areas and how they affected my known issues.”
“I’ve had many massages over the years, and this was honestly one of the best experiences I’ve had.”
People customers mention
Jillian16 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
DDavidLocal Guide · 84 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 hours ago★★★★★
Jillian is a great massage therapist. Her location at Ray and 51st street makes it very convenient right off the I-10 freeway for those of us in Chandler or in Ahwatukee. She is thorough and can adjust to your level of pressure to make the experience therapeutic but enjoyable at the same time.
Reasonable price
NNathan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Nice, relaxing location; Jillian was very friendly and attentive to my individual needs. Would highly recommend!
Not sureService not listed
TThomas4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I booked a 90-minute deep tissue & hot stones session with Jillian, in hopes of relieving tension/stress in the upper back and neck and relieve general soreness throughout the body from running/working out. In summary, it was phenomenal!
The process began with filling out a questionnaire to identify any areas for…
VValerie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Exceptional! Jillian has positive energy and attitude she brings to every session. She uses many modalities during the massage, heat, warm stones, cupping and firm pressure. All are very effective at releasing tension in sore muscles. As a health care provider I have repetitive movements throughout the day…
CCollinLocal Guide · 180 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had an excellent deep tissue massage with Jillian for my birthday. Her pressure was exactly what I needed, and her technique felt both advanced and deeply relaxing. I’ve had many massages over the years, and this was honestly one of the best experiences I’ve had.
The session was full body with extra attention to…
AAaronLocal Guide · 19 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
After moving from Ohio and losing my main massage guy. I’ve been on a three year search for someone to replace him. Tried all the Groupons, the recommendations, and everything in between.
It wasn’t until my first session with Jillian that I thought I finally found my fit. Now I would call myself a regular and a…
Jillian is a great massage therapist. Her location at Ray and 51st street makes it very convenient right off the I-10 freeway for those of us in Chandler or in Ahwatukee. She is thorough and can adjust to your level of pressure to make the experience therapeutic but enjoyable at the same time.
Price assessment: Reasonable price
S
S O8 reviewsiTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
I booked a 90-minute deep tissue & hot stones session with Jillian, in hopes of relieving tension/stress in the upper back and neck and relieve general soreness throughout the body from running/working out. In summary, it was phenomenal!
The process began with filling out a questionnaire to identify any areas for the massage to focus on or avoid, desired level of pressure, health concerns, etc.
Once the massage began, Jillian checked multiple times to make sure the pressure was right, the hot stones were a good temperature, and that I was comfortable.
I was looking for a quiet, relaxing session, and Jillian delivered above and beyond my expectations. I left feeling like a new person and will return!
V
Valerie Huls7 reviewsiTotal number of Google reviews Valerie has written across all businesses on Google Maps, not just this one.
Exceptional! Jillian has positive energy and attitude she brings to every session. She uses many modalities during the massage, heat, warm stones, cupping and firm pressure. All are very effective at releasing tension in sore muscles. As a health care provider I have repetitive movements throughout the day causing shoulder and upper back pain and stiffness. Jillian has helped me improve mobility and range of motion to keep me working pain free. She offers membership similar to other massage studios with superior techniques.
J
Jeannie SovernsLocal Guide · 32 reviewsiTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
I had an excellent deep tissue massage with Jillian for my birthday. Her pressure was exactly what I needed, and her technique felt both advanced and deeply relaxing. I’ve had many massages over the years, and this was honestly one of the best experiences I’ve had.
The session was full body with extra attention to my problem areas, and I never felt rushed. The entire hour was dedicated to the massage itself, not changing time, which I really appreciated. Jillian made me feel completely comfortable and in great hands from start to finish. Highly recommend booking with her!
A
Aaron KramerLocal Guide · 19 reviewsiTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
After moving from Ohio and losing my main massage guy. I’ve been on a three year search for someone to replace him. Tried all the Groupons, the recommendations, and everything in between.
It wasn’t until my first session with Jillian that I thought I finally found my fit. Now I would call myself a regular and a believer. I’ve had constant shoulder pain over the years and every time I leave there it feels so much better. Would highly recommended her to anyone.
Pictured not getting a message with her and after getting a massage with her.
Price assessment: Reasonable price
Services: Service not listed
B
Bree Gripman2 reviewsiTotal number of Google reviews Bree has written across all businesses on Google Maps, not just this one.
I had such a relaxing experience! If you’re looking for someone to help you release some tension, feel good, and walk out feeling better than you did walking in - then go ahead and book with ya girl !!! Thank you queen I loved the deep tissue massage (;
Price assessment: Reasonable price
Services: Service not listed
G
Gwen Taylor1 reviewiTotal number of Google reviews Gwen has written across all businesses on Google Maps, not just this one.
