Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate AC2 HVAC Services Inc 4.9 out of 5 based on 395 reviews, noting the owner responds to 99 percent of them. Customers frequently praise punctual appointments, clear communication, reasonable pricing, and knowledgeable technicians who explain processes during repairs, maintenance, and installations. However, a minority of low-star reviews criticize specific instances where AC units stopped working shortly after service, alleging inexperienced technicians or poor customer service handling.
Data from Google, last updated November 3, 2026.
395 Google reviews we collected
Phrases our text analysis found in 257 written reviews
How often each topic comes up in the written reviews
We read 257 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I highly recommend this company as their techs are very knowledgeable and easy to work with.”
“They are always on top of every issue, respond quickly, and follow through with great attention to detail.”
“This company does a fantastic job communicating, providing very reasonable pricing and quality work.”
“Horrible customer service from the lady Rosa on the phone”
“I highly recommend HVAC maintenance technician Reggie Brown and James Johnson.”
“Communication is excellent — they keep me informed every step of the way.”
“Everyone we worked with was very professional, efficient, and honest.”
“I was able to get an appointment on the same day for a completely reasonable price.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 395 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Reggie was great as always! He goes above and beyond. We couldn't be more grateful
Thank you so much for your kind words. Have a wonderful week.
I highly recommend this company as their techs are very knowledgeable and easy to work with. Doug, Apopka.
Hi Doug, thank you for the great review. Have a wonderful day.
Repair of thermostat. Professional, courteous and timely. Good company, Reggie is great!
Thank you Irene, we truly appreciate your business. Have a great day.
AC2 HVAC has kept my AC system in pristine condition for a few years now; I love their professionalism and knowledge.
Thank you so much, Leni, for your wonderful review! We truly appreciate your loyalty and are delighted to hear that you value the professionalism and expertise of AC2 HVAC Services Inc. We're always here to keep your AC system running smoothly!
I highly recommend HVAC maintenance technician Reggie Brown and James Johnson. They are always on top of every issue, respond quickly, and follow through with great attention to detail. Communication is excellent — they keep me informed every step of the way. Most importantly, they get the job done right the first time. Truly dependable and professional service.
Hi Jamie, thank you so much for your feedback and 5 stars. We truly appreciate you. Have a great day.
Called them up for a coil/deep clean on our system after other companies tried to upsell us. Everyone we worked with was very professional, efficient, and honest. If you want an experienced team with integrity definitely give them a call!
Hi Hilary, thank you for the kind words and 5 stars. We truly appreciate your business. Have a wonderful day.
Technician has been very helpful, explaining all the process along the way.
Hi Damaris, thank you so much for taking the time to write a review. We truly appreciate the business. Have a great day.
Thank you for your service, very friendly and professional I would recommend, and thanks again guys.
Hi Debra, thank you so much for taking the time to write this review. Have a wonderful week.
Fast efficient professional service
Hi Pastor Ronda, thank you so much for your review. We truly appreciate your business. Have a wonderful rest of the week.
Very professional and completed the job
Thank you Denise for the 5 stars. Have a great weekend:)
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts